READ & WATCH

Marketing

Visit Marketing to learn about credit unions strategies to attract members. Find vetted practices on branding, PR, social media, new member onboarding, financial wellness, engagement, and more.

By Callahan & Associates, Inc. | Sept. 10, 2020

Join Member Loyalty Group for insights on how the pandemic has affected experience ratings at credit unions across the country.

By Rebecca Wessler | Sept. 1, 2020

Based on August traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

By Erik Payne | Aug. 31, 2020

Wyoming’s Meridian Trust FCU offers best practices and lessons learned on the promotional side of the industry’s operations.

 

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By Marc Rapport | Aug. 31, 2020

This Raleigh-based cooperative is “woke” in Wake (and Durham) counties.

By Marc Rapport | Aug. 28, 2020

The Kansas City credit union uses insights from feedback to refine responses and shine during the pandemic.

By Gallup | Aug. 26, 2020

Join Gallup Managing Partner, Anson Vuong, as he shares key takeaways from Gallup’s Financial Services Study and provides details on how credit unions can differentiate in today’s environment by focusing on the person behind the member.

By Marc Rapport | Aug. 17, 2020

Nearly 30,000 attendees attend virtual webinars since the pandemic halted in-person sessions in March.

By Marc Rapport | Aug. 10, 2020

Easily deployed chatbot learns as it goes, saved several thousand phone calls in its first weeks.

By Marc Rapport | Aug. 3, 2020

One Idaho cooperative stands out in a rural market dominated by credit unions with a new package of home loans that serve educators and first responders.

By Marc Rapport | July 27, 2020

Two cooperatives share how they’re encouraging digital adoption in the face of a lingering pandemic.