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The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
Members compare their credit union experience against all other service providers, and anything but a seamless experience can have a dramatic impact on the relationship.
This past year, leaders at Callahan & Associates have noted several recurring themes that the firm has identified as opportunities for 2019.
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What credit unions need to know about members, lending, asset quality, share balances, and more at third quarter 2018.
Maine credit unions reported strong loan growth in the third quarter of 2018. Member relationships in the state strengthened as credit unions reported growth in both average share and loan balances.
Here are seven savvy ways credit unions across the land upped their member experience game in 2018, and shared their experience and learnings with their peers on CreditUnions.com.
Debt management mixes with the financial cooperative ethos in a year-round campaign for financial health.
Five can't-miss data points this week on CreditUnions.com.
A leader of St. Louis Community Credit Union shares how the cooperative works every day to be “the social conscience of banking.”
New members as well as new relationships grew at U.S. credit unions in the third quarter of 2018.