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Member engagement is on the rise as credit unions build on post-recession membership surge.
New takes on service delivery at U.S. credit unions increase operational efficiencies and attract new members.
Maine credit unions reported strong loan growth in the third quarter of 2018. Member relationships in the state strengthened as credit unions reported growth in both average share and loan balances.
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The movement’s membership base is growing. How are credit unions responding?
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Despite numbering only 19, credit unions in Vermont turned out an impressive performance.
Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all higher than the national averages.
Callahan & Associates and Tom Wilson, senior vice president of enterprise data and analysis at OneAZ, discuss the credit union's development of it's data lake, the strategy behind it, and the return OneAZ has already realized.
OneAZ Credit Union’s “data lake” provides a single, comprehensive view of member relationships.
Hawaiian credit unions are performing well in mortgage, auto loans, and regular savings products; however, financial cooperatives in the Aloha State have an opportunity to increase members relationships further via loans and long-term saving products.
There are three times the number of credit unions than banks in Idaho, and members are making the most of the credit union movement. Idaho credit unions post the third-best performance among all 50 states for member, asset, loan, and share growth.
Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% of members.
Twenty-eight graphs, charts, and maps that evaluate credit union performance in the fourth quarter of 2016.
Wyoming credit unions are all about growth. These credit unions have posted some of the strongest growth rates of any state in the nation, and it appears more and more Wyomingites are selecting credit unions to be their primary financial institutions.
Metrics to evaluate credit union marketing spend and bridge the gap between macro trends and micro performance.
Twenty-eight graphs, charts, and maps that evaluate credit union performance in the third quarter of 2016.
The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Twenty-eight graphs, charts, and maps that evaluate credit union performance in the second quarter of 2016.
Credit unions are serving members better than ever before, and these three graphs show just how much ground the cooperative industry has gained.
Penetration metrics are up across all major product types, with share draft penetration topping 50%.
Twenty-eight graphs, charts, and maps that evaluate credit union performance in the first quarter of 2016.
As the cooperative celebrates its third anniversary, a survey shows 31% of members have opened a savings account for the first time in their lives.
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How Wright-Patt Credit Union crafted an event that redefined its brand.
Callahan & Associates analyzes checking account penetration data as a part of Trendwatch 4Q 2014.
Tim Kolk leads the introductory session of a management school for credit union card programs in 2015.
Representatives from Purdue Federal Credit Union describe their innovative My Member Perks rewards program.
Purdue Federal Credit Union describes its successful member rewards program.
Purdue Federal’s new rewards program has brought with it an unexpected windfall in deposits.
North Carolina’s SECU has nearly two million members worldwide and branches in every one of the state’s 100 counties, but it’s the credit union’s ambassadors that give it a distinct presence in the Tar Heel state.
What effects does a robust credit card portfolio have on a credit union's financial performance?
Diamond Credit Union is boosting brand awareness through a sponsorship with its local hospital.
As credit unions broaden their membership base, many are also expanding the business they do with existing members.
By following up with a personalized phone call, Hanscom Federal Credit Union builds a more profitable relationship with members who join through remote channels.
A Millennial examines three credit union options and discusses what she likes (and doesn’t like)
A new-to-the-area Millennial asks for help in evaluating which potential credit union would be the best fit for her membership.
Members at Primesource use the credit union for products, services, information, and more.
There's no place like Spokane, WA when it comes to markets that are favorable toward credit unions.
Business lending CUSOs are a valuable resource for the revitalization of local economies.
A strong membership frees up resources to build a stronger credit union.
Today, your technology dollar can purchase just about any feature you, and your members, could want, but it takes dedication to innovation.