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A social media blunder can undo years’ worth of good public relations, but you can’t expect to prevent all mistakes.
Through their blogs, industry commentators are pushing credit unions to improve communication at every point of contact with members.
Salal Credit Union takes its social media strategy to the next level by using location-based platforms to connect members with products.
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Kellogg Community Credit Union’s Linda Kellogg shares how the credit union communicates to potential members in the community.
Virginia Credit Union uses mini musicals to get members talking.
The credit union industry often gets left out of in-depth coverage in the media, but there are ways to improve that.
A clear strategy makes for solid onboarding, but so does valuing members once they're in the fold.
A revolutionary way to build member loyalty and satisfaction.
Strengthen your brand through SEG-specific products and PR.
Anyone that had a radio in the 90s knows what to do when you get knocked down. But when the brand takes a blow, is crowd sourcing the answer?