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Credit unions with a local commitment and a national eye can learn a lot from United Federal's example of growth.
It takes all three to effectively market to members and build lasting brand value.
Seattle Metropolitan uses the cooperative principles to give structure to its actions.
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Credit unions are experiencing a fundamental shift towards education in the online channel, driving member purchase activity.
Online member feedback offers substantial reward.
Electronic manuals allow a credit union to automatically update standards and policies across all branches.
Demanding times have increased the need for information and training.
Members "First" Community Credit Union's community work, good products, and products-per-member ratio contribute to its healthy numbers.
Credit unions must understand the technology solutions Gen Y needs today to become profitable, successful members tomorrow.
The 2010 Technology Survey indicates most credit unions are increasing their technology budgets depsite a challenging earnings environment and uncertainty around NCUA assessments.