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With a tight labor market, several credit unions are finding creative ways to attract new talent.
To create a culture of empowerment, Infinity FCU gives employees a vision, a decision-making model that managers stand behind, and ongoing training.
Credit unions must deliver ever-greater value to their members. This requires constant investment that is made easier, and more successful, by collaboration.
Stacy Armijo works across her enterprise and the community to amplify member service and brand awareness.
The African-American Credit Union Coalition builds on credit unions’ history of empowering economic equality and inclusion.
Robust data capabilities to easily track and benchmark credit union performance with relevant peer groups customized by financial, geographical and vendor criteria.
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Training
Use BranchAnalyzer to understand institutional performance, branch trends, local competitors, and strategic opportunities for your institution. Access branch-level deposit data from the FDIC and US Census demographic data.
Low-income credit unions from 42 states and the District of Columbia received grants from the NCUA this year. Where did the money go?
Better understand how to serve different generations with this guide from Callahan & Associates.
Members compare their credit union experience against all other service providers, and anything but a seamless experience can have a dramatic impact on the relationship.
January 7, 2019
A solid strategy helps credit unions make the most difficult of business decisions: Choosing what not to do.
January 8, 2019
January 14, 2019
An interactive analysis program that takes an educational approach to financial analysis. Introduce actionable insights and fresh perspectives at every level of your credit union – from the front line staff to the CEO and board.
A market intelligence and analysis program offering contact data on every U.S. credit union for all departments and staff as well as pre-selected ratios and explanations.
Use MortgageAnalyzer to look at mortgage performance at the local and national level. Access annual Home Mortgage Disclosure Act (HMDA) data for all credit unions and banks greater than $42M in assets.
The seventh annual report shines a light on the industry's impact in 2017, while offering insights into 2018 economic trends and strategic priorities.
Purdue's GOLD program turns member service reps into universal employees.
In this webinar, Kevin Kesecker, chief lending officer of SECU of Maryland, discusses loan participations and how to structure a deal that is attractive to both buyers and sellers.