Authors

ARTICLES BY Sydney Mathis

By Sydney Mathis | April 17, 2006

Eastern Financial Florida Credit Union took a positive step towards creating an environment of exceptional member service when they began to focus on their largest asset, their employees.

By Sydney Mathis | April 3, 2006

Staff expenses are the single largest cost category for credit unions. The costs, however, may be greater than you think.

By Sydney Mathis | Nov. 28, 2005

Virginia state chartered credit unions report positive growth in the third quarter, benefiting from increased investment in marketing and new auto employee-pricing promotions.

By Sydney Mathis | Nov. 14, 2005

According to third quarter 2005 data, ILWU Credit Union has increased its loan portfolio, share accounts and assets tremendously.

By Sydney Mathis | Oct. 31, 2005

Motivating staff can be a challenge. With a focused program on hiring, training and coaching, Partners FCU is encouraging employees with minimal monetary incentives.

By Sydney Mathis | Oct. 10, 2005

It’s human nature to resist change, but future success demands change from even the most successful credit unions. How can managers make the case?