Authors

ARTICLES BY Melissa Forsyth

By Melissa Forsyth | April 25, 2013

By Melissa Forsyth | April 24, 2013

Element Credit Union looks toward vendor partnership to better serve its members.

By Melissa Forsyth | April 17, 2013

Element Credit Union introduced paperless operations to increase member interaction in its branches.

By Melissa Forsyth | April 10, 2013

Element uses call-ahead services to make the most of its technology, as well as its members' time.

By Melissa Forsyth | April 3, 2013

Element Federal Credit Union strives for a 90% loan-to-share ratio by providing new options for members.

By Melissa Forsyth | March 29, 2013

Linda Bodie, CEO of Element Credit Union, looks to outside technology services for inspiration on how to improve member service.

By Melissa Forsyth | March 28, 2013

Learn how one credit union has achieved strong organic growth by implementing a targeted, data-driven marketing strategy.

By Melissa Forsyth | March 27, 2013

In this short Q&A, Kelli Hawkins, Communications Manager at Numerica Credit Union ($1.2B, Spokane, WA), shares how a video contest is helping the credit union reach out to its younger members.

By Melissa Forsyth | March 22, 2013

Element Federal Credit Union has been balancing its virtual channels and two physical branches to serve its state-wide member base.

By Melissa Forsyth | March 21, 2013