ARTICLES BY Rebecca McClay

By Rebecca McClay | Jan. 16, 2013

Justin Curcio, COO of Darden Employees Federal Credit Union, describes how credit unions can prepare for the technological challenges associated with a growing nationwide member base.

By Rebecca McClay | Dec. 10, 2012

University of Iowa Community Credit Union reported 22.3% in loan growth in the third quarter with a business model that tracks efficiency “almost fanatically.”

By Rebecca McClay | Dec. 3, 2012

Texas-based Navy Army Community Credit Union’s loan growth surge in 3Q 2012 proves some risk is worth taking.

By Rebecca McClay | Nov. 28, 2012

Credit unions can soothe members' confusion about how looming tax increases will affect their finances.

By Rebecca McClay | Nov. 19, 2012

If recently released U.S. population trends are any indication, credit unions’ member base is likely aging, according to the U.S. Census Bureau.

By Rebecca McClay | Nov. 15, 2012

One of Orlando’s fastest growing credit unions is out to prove the value of SEGs.

By Rebecca McClay | Nov. 9, 2012

Members with visual impairments or dyslexia may need to hear their transaction options at your ATMs.

By Rebecca McClay | Nov. 6, 2012

Credit unions that may not want to invest in an entire payments suite may find alternatives for offering instant deposit.

By Rebecca McClay | Oct. 29, 2012

Job fairs, management training programs, and loan relief benefit local employment rates.

By Rebecca McClay | Oct. 29, 2012

Marketing departments can increase response rates, decrease unsubscriber rates, and accelerate purchase cycles by perfecting member segmentation.