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ARTICLES BY Erik Payne

By Erik Payne | Sept. 20, 2021

In response to fires in the fall of 2020, Oregon Community Credit Union’s Foundation created a relief fund focused on mid-term recovery needs.

By Erik Payne | Sept. 20, 2021

A four-pillar approach to digital services at the Alabama cooperative blends technology, member experience, and process management.

By Erik Payne | Sept. 13, 2021

The Pennsylvania credit union is expanding its technology offerings to create internal efficiencies and improve convenience, but it’s still not cutting the branch.

By Erik Payne | Sept. 6, 2021

A scholarship program in North Carolina provides more than $1 million annually to statewide community colleges for continuing education and career planning.

By Erik Payne | Aug. 30, 2021

The Rhode Island cooperative splits its focus between members who live within five miles of its lone branch and those with a loan-only relationship.

By Erik Payne | Aug. 23, 2021

Credit Union Of Texas is requiring employees to be vaccinated before returning to work, a decision it says reinforces its core values and serves the best interest of its communities.

By Erik Payne | Aug. 23, 2021

Two years after launching a DEI-focused internal initiative, the Washington state cooperative created a fund to donate $5 million over five years to Black-led nonprofits.

By Erik Payne | Aug. 17, 2021

The Virginia cooperative leverages a government-guaranteed loans program to help local business owners make an environmental difference.

By Erik Payne | Aug. 9, 2021

One of Pennsylvania’s largest credit unions ties organizational performance to financial incentive while keeping members’ needs top of mind.

By Erik Payne | Aug. 9, 2021

East Idaho Credit Union turned lemons into lemonade in the past 18 months to post some of the highest growth rates in one of the country’s fastest growing states.