Authors

ARTICLES BY Chris Howard

By Chris Howard | Jan. 25, 2021

It’s time to find ways to support members’ economic recovery.

By Chris Howard | Oct. 20, 2020

Credit unions need diverse, knowledgeable, representative boards that are able to act inclusively, collaboratively, and with strategic vision.

By Chris Howard | Sept. 28, 2020

Callahan’s associates offer their take on the best books for credit union leaders.

By Chris Howard | May 18, 2020

Focusing on products and service won’t build lasting, sustainable success; mission-based strategy helps separate real opportunity from feel-good initiatives.

By Chris Howard | April 23, 2020

Emotion, not rational assessment, drives decision-making, and members who report their credit union cares about their financial wellbeing put greater trust in the value of its guidance.

By Chris Howard | April 13, 2020

The ACT Model empowers credit unions to respond to member needs with empathy and lay the foundation for stronger relationships in the future.

By Chris Howard | May 14, 2019

Real strategy sets the credit union’s course for a decade or more and helps decision-makers determine where to invest and how to grow. It deserves undivided attention.

By Chris Howard | Sept. 3, 2018

The weeklong desert festival offers deep insights on sustaining a cooperative movement.

By Chris Howard | July 30, 2018

Credit unions are different, and better. Consumers are catching on, but market share indicates untapped opportunity awaits.

By Chris Howard | June 19, 2018

Two conferences this spring bring to light five ideas that credit unions can use.