Authors

ARTICLES BY Salvador Lopez

By Salvador Lopez | Nov. 27, 2017

Online reviews have an outsized impact on a credit union’s bottom line. Here are a few do’s and don’ts for responding to this digital feedback.

By Salvador Lopez | Aug. 8, 2017

Make your credit union's branches stand out in a sea of search results. Follow these four tips to ensure potential members find your branches when searching online for financial services.

By Salvador Lopez | June 19, 2017

Looking for a more accurate way to benchmark performance? Try these tips.