Authors

ARTICLES BY Jay Johnson

By Jay Johnson | May 16, 2022

Credit unions have the opportunity to play important roles in the lives of members and communities, but to remain relevant, they must continually strive to help members achieve their goals.

By Jay Johnson | June 28, 2021

As economies reopen and life regains a sense of normalcy, the industry must consider how business might evolve in the years ahead.

By Jay Johnson | April 12, 2021

Health and economic indicators are promising, but local, national, and regulatory challenges persist.

By Jay Johnson | Jan. 4, 2021

Credit unions proved in 2020 that they are at their best when times are tough.

By Jay Johnson | Sept. 30, 2020

The credit union industry remains focused on keeping employees and members safe while acting as financial first responders for their members and communities.

By Jay Johnson | June 22, 2020

In the current environment, member circumstances and behaviors are changing. It is incumbent upon credit union leadership to monitor these changes and respond accordingly.

By Jay Johnson | May 7, 2020

Callahan’s new video series provides strategic insights to help today’s credit unions prepare for tomorrow’s planning sessions.

By Jay Johnson | April 16, 2020

The past decade was bookended by two very different crises, but credit unions are ready for the challenge of a rapidly changing environment.

By Jay Johnson | Jan. 8, 2020

A collaborative culture that sticks to old principles while embracing innovation remains a key to the movement’s responsiveness and relevance.

By Jay Johnson | Dec. 30, 2019

The most successful decade in the history of the movement is coming to an end. How can credit unions prepare for what comes next?