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ARTICLES BY Niral Patel

By Niral Patel | May 31, 2004

In the first quarter of 2004 five credit unions passed the billion-dollar mark, raising the total number of credit unions over $1b in assets to 88.

By Niral Patel | March 22, 2004

Approximately 50% of U.S. Households have home Internet access and the number keeps on growing. As computers become increasingly affordable, more and more individuals are buying computers for personal use at home. Widespread popularity of the Internet has not only allowed the American consumer multiple points of access (work, home, internet cafes) but has also allowed for multiple competitively priced options to connect to the internet from home.

By Niral Patel | Jan. 19, 2004

The success of a credit union's strategy is dependent on its ability to use technology effectively. While the IT requirements of a credit union are much more comprehensive than just the host system vendor, that provider often determines the framework and integration options that can be added.

By Niral Patel | Jan. 5, 2004

According to the Tower Group, Hispanics are the fastest growing segment of the US population by a factor of five, now totaling nearly 40 million citizens with an expected purchasing power of $1 trillion by 2010. Credit unions have the unique ability to reach out to this underserved group and show them financial success in the community.

By Niral Patel | Dec. 15, 2003

Managing the lending channel is becoming more challenging as the number of access points for members increases. Coordinating in-person, phone, and Internet channels to provide member service across a broader range of loan products is an increasingly complex task. Member expectations for round-the-clock availability require continuous and consistent service capabilities.

By Niral Patel | Dec. 1, 2003

The most critical relationship in a credit union is between the board and CEO. One approach that a number of credit unions have used in this relationship is the Policy Governance Model. Several years ago State Employees Credit Union (MI) changed the way that the management and the board communicated by adopting the Policy Governance Model as developed by John Carver. In this governance model the Board communicates policy to management and in turn receives regular monitoring reports.

By Niral Patel | Sept. 22, 2003

Last Thursday, 40 credit unions and vendors gathered on Callahan's webinar When Should You Convert Data Processors? The panelists of the call represented different stages of the assessment and conversion process and discussed the factors that led them to perform a dat

By Niral Patel | Aug. 18, 2003

A data processing conversion is one of the most comprehensive and strategic events that any credit union can undertake. A change affects every employee and key process, as well as the way a credit union interacts with its members. Find out how many credit unions -- broken down by peer group -- are currently undergoing or are planning to undergo a data processing change in the next six months , as well as the factors that can cause a credit union to consider a data processing change.

By Niral Patel | Aug. 18, 2003

A data processing conversion is one of the most comprehensive and strategic events that any credit union can undertake. A change affects every employee and key process, as well as the way a credit union interacts with its members.

By Niral Patel | Feb. 3, 2003

As the ability to expand and advance member offerings online continues forward, credit unions are looking for enhanced ways to empower their members with technology to better understand their needs and position the credit union more favorably as the trusted primary financial institution (PFI). Popular solutions are emerging that