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A new approach to debt collection at WSECU is cutting contact center costs by $8,000 a month and identifying borrowers that need early intervention.
Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
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Grow Financial’s analytics department has grown from a seedling department into a full-grown resource at the center of the cooperative.
CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
Credit unions with a core processing platform and basic business intelligence software can start identifying missed opportunities today.
St. Mary’s Bank used the power of data visualization software to introduce stronger business intelligence and analytics into the organization — and into the strategic decision-making process.
Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.