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Hire smart people and keep the movement in mind. Parting thoughts from Doug Fecher.
USALLIANCE’s self-built neobank strategy is designed to serve the underserved and disintermediate encroaching fintechs.
Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
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The Twin Cities cooperative is giving card users the option to reduce auto loan interest rates as a points redemption.
In response to fires in the fall of 2020, Oregon Community Credit Union’s Foundation created a relief fund focused on mid-term recovery needs.
A four-pillar approach to digital services at the Alabama cooperative blends technology, member experience, and process management.
The cooperative has integrated credit score reporting and improvement tips into its mobile and online banking. So far, uptake has been strong.
As they prepare for new developments, credit unions are keeping branches open for longer hours and leaning on hybrid work-from-home models to keep the back office going.
A scholarship program in North Carolina provides more than $1 million annually to statewide community colleges for continuing education and career planning.
Leaders from three credit unions share insights gleaned from launching and supporting employee resource groups.