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Filene Research Institute
Filene Research Institute

Filene Seeks Input On Credit Union Regulatory Burden

Filene Research Institute and Credit Union Central of Canada are seeking credit unions to complete a survey on increasing regulation on credit unions.

June 10, 2013

Filene Research Institute
Filene Research Institute

Credit Union Auto Loan Loyalty Stems More From Good Customer Service Than Interest Rates

New Filene Research Institute report says auto loan loyalty stems from good customer service, ease of contacting the lender and lender responsiveness.

May 16, 2013

Filene Research Institute
Filene Research Institute

Filene And Michael Neill & Associates Launch Vertex Manager Training Program

Filene and Michael Neill & Associates will help credit unions maximize employee productivity and profitability with Vertex manager training program.

May 13, 2013

Filene Research Institute
Filene Research Institute

Filene Research Institute Announces Credit Union Governance Survey

The Filene Research Institute invites U.S. and Canadian credit unions to participate in the first-ever, North American-wide study on credit union governance practices.

Oct. 20, 2011

Filene Research Institute
Filene Research Institute

Customer Experience and Credit Union Opportunities: A Collaboration with McKinsey & Company

Madison, WI: Members say they love their credit unions, yet many take their financial relationships elsewhere. The Filene Research Institute’s newest report, Customer Experience and Credit Union Opportunities: A Collaboration with McKinsey & Company, argues that credit unions need to capitalize on consumer angst, update their delivery channels, and sharpen their value proposition for non-members, especially younger consumers.

Feb. 5, 2010

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Filene Research Institute
Filene Research Institute

FILENE RESEARCH INSTITUTE’S SAVE-TO-WIN INNOVATION HIGHLIGHTED IN THE WALL STREET JOURNAL

MADISON, WI: “Clever” and “unusual” is how Jason Zweig, The Intelligent Investor columnist for The Wall Street Journal, described the new Save to Win account, currently piloted by eight Michigan credit unions in conjunction with the Filene Research Institute.

July 20, 2009

Filene Research Institute
Filene Research Institute

TAX TIME HELP FOR LOW-INCOME EMPLOYEES

MADISON, WI: For most consumers—especially for low-income consumers—income tax filing is the single biggest financial event of the year, and credit unions may be in a position to help.

March 24, 2009

Filene Research Institute
Filene Research Institute

FILENE RELEASES “30 UNDER 30” REPORT

MADISON, WI: Credit unions need to attract younger members, professionals, and volunteers. To assist in this effort, the Filene Research Institute created a “30 Under 30” group to focus on research regarding young adult financial habits and needs.

March 13, 2009

Filene Research Institute
Filene Research Institute

FILENE RELEASES i³ GROUP KEY FINDINGS REPORT

MADISON, WI: The Filene Research Institute has released Key Findings: Blueprints for Innovation, a report on the latest findings from its i³ innovation group. Authored by Chief Innovation Officer Denise Gabel, the report features 12 new idea blueprints and three updated blueprints designed to fuel credit union growth.

Feb. 17, 2009

Filene Research Institute
Filene Research Institute

FILENE NAMES RESEARCH COUNCIL MEMBERS

MADISON, WI: The Filene Research Institute has named two new members to its Research Council, Barry Shaner,President and Chief Executive Officer of Directions Credit Union, and Shruti Miyashiro, President and Chief Executive Officer of Orange County’s Credit Union.

Feb. 9, 2009

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