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Filene Research Institute
Filene Research Institute

MemberPass™ and Filene Survey Reveals Changing Attitudes to How Americans Protect Identity with Financial Services

Survey conducted by Filene Research Institute indicates growing demand for self-controlled identity solutions for sensitive transactions

Oct. 29, 2020

Filene Research Institute
Filene Research Institute

New Filene Project Focuses On Impact Of Community Development Practices In Financial Services

Credit unions positioned to be leaders in the national conversation about financial wellbeing and equality.​

Aug. 19, 2020

Filene Research Institute
Filene Research Institute

Industry-First Virtual Research Event Features Harvard Business School Professor

Filene’s Center for Organizational Entrepreneurship hosted its virtual event amid COVID-19 with Filene Fellow Dennis Campbell

May 1, 2020

Filene Research Institute
Filene Research Institute

Filene Launches Center Of Excellence To Explore Consumers’ Changing Financial Lives

Filene Research Institute launches the Center of Excellence for Consumer Financial Lives in Transition and welcomes Dr. Lisa Servon as its Fellow.

Feb. 25, 2020

Filene Research Institute
Filene Research Institute

Filene Launches Digital Strategies Enhancing Online Sales Program

Filene and digital strategy research firm Novarica will help credit unions adapt to consumers’ changing shopping behaviors with Digital Strategies.

Aug. 19, 2013

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Filene Research Institute
Filene Research Institute

Filene Welcomes 15 Credit Union Executives To Its Prestigious i3 Innovation Program

Fifteen credit union executives joined Filene Research Institute's i3 innovation program, which fosters the development of new ideas and innovations.

Aug. 13, 2013

Filene Research Institute
Filene Research Institute

Filene Welcomes Horsetail Technologies As A Silver Benefactor

Horsetail Technologies, an IT services provider based out of Baltimore, Md., joins Filene Research Institute as a silver benefactor.

Aug. 6, 2013

Filene Research Institute
Filene Research Institute

Filene Welcomes Three New Research Council Members

Filene Research Institute welcomes Linda Bodie, Bob Morgan and Eileen Rivera to its research council.​

July 24, 2013

Filene Research Institute
Filene Research Institute

Filene Research Institute launches Great Credit Race

Filene partners with Del Norte Credit Union and Dupaco Community Credit Union to investigate credit score genesis and consumer finance education.

July 16, 2013

Filene Research Institute
Filene Research Institute

James Marshall Joins The Cooperative Trust As Its Leader

The Cooperative Trust and Filene Research Institute announced today that James Marshall joined the Trust as its leader.

June 20, 2013

Filene Research Institute
Filene Research Institute

Filene Seeks Input On Credit Union Regulatory Burden

Filene Research Institute and Credit Union Central of Canada are seeking credit unions to complete a survey on increasing regulation on credit unions.

June 10, 2013

Filene Research Institute
Filene Research Institute

Credit Union Auto Loan Loyalty Stems More From Good Customer Service Than Interest Rates

New Filene Research Institute report says auto loan loyalty stems from good customer service, ease of contacting the lender and lender responsiveness.

May 16, 2013

Filene Research Institute
Filene Research Institute

Filene And Michael Neill & Associates Launch Vertex Manager Training Program

Filene and Michael Neill & Associates will help credit unions maximize employee productivity and profitability with Vertex manager training program.

May 13, 2013

Filene Research Institute
Filene Research Institute

Filene Research Institute Announces Credit Union Governance Survey

The Filene Research Institute invites U.S. and Canadian credit unions to participate in the first-ever, North American-wide study on credit union governance practices.

Oct. 20, 2011

Filene Research Institute
Filene Research Institute

Customer Experience and Credit Union Opportunities: A Collaboration with McKinsey & Company

Madison, WI: Members say they love their credit unions, yet many take their financial relationships elsewhere. The Filene Research Institute’s newest report, Customer Experience and Credit Union Opportunities: A Collaboration with McKinsey & Company, argues that credit unions need to capitalize on consumer angst, update their delivery channels, and sharpen their value proposition for non-members, especially younger consumers.

Feb. 5, 2010

Filene Research Institute
Filene Research Institute

FILENE RESEARCH INSTITUTE’S SAVE-TO-WIN INNOVATION HIGHLIGHTED IN THE WALL STREET JOURNAL

MADISON, WI: “Clever” and “unusual” is how Jason Zweig, The Intelligent Investor columnist for The Wall Street Journal, described the new Save to Win account, currently piloted by eight Michigan credit unions in conjunction with the Filene Research Institute.

July 20, 2009

Filene Research Institute
Filene Research Institute

TAX TIME HELP FOR LOW-INCOME EMPLOYEES

MADISON, WI: For most consumers—especially for low-income consumers—income tax filing is the single biggest financial event of the year, and credit unions may be in a position to help.

March 24, 2009

Filene Research Institute
Filene Research Institute

FILENE RELEASES “30 UNDER 30” REPORT

MADISON, WI: Credit unions need to attract younger members, professionals, and volunteers. To assist in this effort, the Filene Research Institute created a “30 Under 30” group to focus on research regarding young adult financial habits and needs.

March 13, 2009

Filene Research Institute
Filene Research Institute

FILENE RELEASES i³ GROUP KEY FINDINGS REPORT

MADISON, WI: The Filene Research Institute has released Key Findings: Blueprints for Innovation, a report on the latest findings from its i³ innovation group. Authored by Chief Innovation Officer Denise Gabel, the report features 12 new idea blueprints and three updated blueprints designed to fuel credit union growth.

Feb. 17, 2009

Filene Research Institute
Filene Research Institute

FILENE NAMES RESEARCH COUNCIL MEMBERS

MADISON, WI: The Filene Research Institute has named two new members to its Research Council, Barry Shaner,President and Chief Executive Officer of Directions Credit Union, and Shruti Miyashiro, President and Chief Executive Officer of Orange County’s Credit Union.

Feb. 9, 2009

Filene Research Institute
Filene Research Institute

3D ONLINE PRESS CONFERENCE & RIBBON CUTTING

Reporters and interested observers are invited to join Virtual Finance’s developers on the Credit Union Island in Second Life on Wednesday, February 11, at 2 p.m. (EST) to see how young adults learn real financial skills such as evaluating a car loan, paying rent on a budget, and using investment tools to plan for the future. To attend, please register with Scott Moriarty by Monday, February 9, at 10 a.m. (EST).

Feb. 3, 2009

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