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PSCU has announced that Maui County Federal Credit Union (Maui County FCU) has joined the cooperative.
June 10, 2021
CU Recovery, a PSCU company, announced it has partnered with DCM Services, LLC (“DCMS”).
June 8, 2021
DuPont Community Credit Union (DCCU) has signed a multi-year agreement for Lumin Digital's banking solutions.
June 2, 2021
PSCU has appointed a new executive committee for its board of directors for the 2021 fiscal year.
May 26, 2021
PSCU is thrilled to announce Together Credit Union has joined the cooperative for full-service credit and debit card processing support and services.
May 25, 2021
The dynamic, interactive, personalized service that provides four channels to connect with the credit union market
CU Recovery, a PSCU company, recorded a record- breaking month in recoveries for its more than 850 credit union clients by collecting over $3 million.
April 19, 2021
PSCU has announced the launch of the PSCU Payments Index, the next evolution of the CUSO’s successful consumer payments trend analysis.
April 15, 2021
PSCU has announced current Owners HOCU and HFS have expanded their partnerships with the CUSO, while Pearl Hawaii has joined the cooperative.
April 6, 2021
PSCU has announced it has expanded its partnership with Credit Union of Texas.
March 30, 2021
Fort Financial Credit Union has signed a multi-year agreement for Lumin Digital's cloud-native platform.
March 25, 2021
Lumin Digital, a PSCU company, has been selected by Firstmark Credit Union (Firstmark) to provide online and mobile digital banking.
March 18, 2021
PSCU has announced the launch of its newest contact center solution, Unified Agent Desktop.
March 16, 2021
PSCU and Allied Solutions have partnered to provide financial institutions with single-source delinquency management services and support.
March 11, 2021
PSCU has been committed to supporting emerging leaders among its employees and throughout the credit union industry and is furthering that this year.
Feb. 25, 2021
PSCU will host Virtual Member Forum 2021 on April 20-22 from 2 p.m. - 5 p.m. each day.
Feb. 23, 2021
PSCU today announced the findings of a new study, “How Credit Unions Can Become Financial Health Providers."
Feb. 17, 2021
PSCU announced it will soon offer a new Installment Payments solution, with a buy-now, pay-later installment plan.
Feb. 10, 2021
CU Recovery & The Loan Service Center, a PSCU company, announced it has expanded its relationship with Advia Credit Union.
Feb. 2, 2021
PSCU reported year-over-year debit and credit sales volume growth of 11.4% among its Owner credit unions during the 2020 holiday season.
Jan. 14, 2021
PSCU today announced that it has extended its payments processing agreement with Fiserv.
Jan. 13, 2021
PSCU announced that Welcome Technologies has selected the CUSO to provide processing services and support for its first-ever credit card program.
Dec. 16, 2020
PSCU has announced a record patronage dividend for the 2020 fiscal year of $37.4 million, with 30% being distributed in cash.
Dec. 15, 2020
In an effort to continue enhancing credit union member experience, PSCU has announced the launch of its newest digital solution, Digital Issuance.
Dec. 11, 2020
Lumin Digital, a PSCU company, has announced a new partnership with Jax Federal Credit Union (JAXFCU).
Dec. 4, 2020
PSCU's Advisors Plus “Spend and Give” campaign gives back to communities in which credit unions live and work, while also supporting local businesses.
Dec. 3, 2020
Lumin Digital, a PSCU company, has announced that LAFCU has signed a multi-year agreement for Lumin Digital's digital banking solution.
Nov. 17, 2020
Following the successful soft launch of its Enhanced Fraud Services, PSCU has helped 10 early adopter credit unions combat fraud of all types.
Nov. 10, 2020
PSCU releases third annual Eye on Payments study focusing on
shifts in consumer payment preferences.
Oct. 22, 2020
PSCU's Lumin Digital will provide OneAZ Credit Union with consumer and retail digital banking support.
Oct. 13, 2020
PSCU released a new white paper, “Fast Access, Fast Payments,” independently produced by Javelin Strategy & Research.
Sept. 22, 2020
PSCU has announced that DuPage Credit Union (DuPage) has joined the cooperative as its newest Owner.
Sept. 2, 2020
Lumin Digital, a PSCU company, announced that Shell Federal Credit Union (Shell FCU) has signed a multi-year commitment for digital banking.
Aug. 25, 2020
PSCU has announced that Illinois Community Credit Union (ICCU) has joined the cooperative for credit and debit card processing support and services.
Aug. 18, 2020
PSCU announced it has expanded its relationship with Cardinal Credit Union.
Aug. 4, 2020
PSCU is excited to announce the launch of its new loyalty program the Credit Union Give Back Sweepstakes.
July 20, 2020
PSCU announced that Chris Shockley has been appointed as a board member and will replace longtime board member Gene Foley.
July 16, 2020
Justice Federal has signed a multi-year agreement for Lumin Digital's cloud-based platform as the credit union's digital banking solution.
July 7, 2020
PSCU has completed the acquisition of the Primax business from T.K. Keith Company, Inc.
July 1, 2020
PSCU has entered into an agreement with Telrock to offer its cloud-based collection and recovery software platform, Optimus.
June 4, 2020
PSCU has raised funds to donate nearly 4,000 meals to first responders in five communities where PSCU employees live and work.
May 19, 2020
PSCU will bring its largest annual event, Member Forum, to the virtual environment on June 16-17, 2020.
May 14, 2020
PSCU announced that Service 1st Federal Credit Union has joined the cooperative for credit and debit card processing support and services.
April 28, 2020
PSCU is elevating and expanding its mobile card management platform, as well as offering an online card management tool and digital issuance in 2020.
April 7, 2020
PSCU is sponsoring the Credit Union Cherry Blossom Ten Mile Run® for the 13th year in a row.
March 9, 2020
TEXAR Federal Credit Union (Texarkana, Texas) has joined the PSCU cooperative as its newest Owner.
March 5, 2020
PSCU announced that Westby Co-op Credit Union (WCCU) has joined the cooperative for credit card processing support and services.
March 3, 2020
VSECU has signed a multi-year agreement with PSCU's Lumin Digital.
Feb. 26, 2020
PSCU has announced that it is in process of a proof of concept with CULedger and Baxter Credit Union (BCU) on CULedger’s MemberPass solution.
Feb. 24, 2020
First South Financial has signed a multi-year agreement with PSCU's Lumin Digital for retail and business banking, as well as bill pay solutions.
Feb. 18, 2020
PSCU has expanded its relationship with NICE, utilizing a range of solutions to enhance its approach to providing an unparalleled member experience.
Feb. 12, 2020
PSCU today reported that it stopped more than $277 million in potential fraud for its Owner credit unions and their members in 2019.
Feb. 11, 2020
PSCU has announced that Denise Stevens has been named SVP, chief product officer and Scott Young has joined as VP, Innovation.
Feb. 10, 2020
PSCU today reported year-over-year debit and credit sales volume growth of 7.86% among its Owner credit unions during the 2019 holiday season.
Feb. 6, 2020
PSCU has announced an impressive lineup of speakers for its Member Forum 2020, which will be held April 21-23 in San Francisco.
Jan. 28, 2020
PSCU has announced a patronage dividend for the 2019 fiscal year of $25.9 million, with 25% being distributed in cash.
Dec. 17, 2019
PSCU announced the deployment of desktop automation through its partnership with Jacada.
Dec. 16, 2019
Lumin Digital has successfully converted and onboarded Mutual Security Credit Union to Lumin Digital’s cloud-based platform.
Dec. 10, 2019
PSCU has announced that Kevin Spear has been named senior vice president, Service Delivery.
Dec. 5, 2019
UICCU has signed a multi-year agreement for PSCU's Lumin Digital cloud-based platform for retail banking and bill payment.
Dec. 3, 2019
Members from eight lucky credit unions have been selected as winners of PSCU's seventh annual Credit Union Magic Minute™.
Nov. 26, 2019
PSCU’s Board of Directors approved an additional $35 million investment in Lumin Digital, bringing the total investment to $70 million.
Nov. 21, 2019
PSCU is prepared for the rapid adoption of contactless cards on the horizon, issuing more than 500,000 contactless cards this year.
Nov. 20, 2019
PSCU announced a multi-year investment of $100 million to further advance its industry-leading solutions to benefit the 1,500 credit unions it serves.
PSCU selected Lean Industries to deliver an optimized disputes management platform.
Nov. 4, 2019
PSCU releases second annual Eye on Payments study focusing on shifts in consumer payment preferences.
Oct. 17, 2019
PSCU selected NICE Actimize to modernize its expanding payments operations with ActOne Extend.
Oct. 14, 2019
PSCU and Javelin Strategy & Research's “The Credit Unions’ Guide to Faster Payments” helps prepare credit unions for payments modernization.
Sept. 16, 2019
PSCU has announced that Yvonne Stelpflug and Kim Ploof have been named managing vice presidents of Account Management.
Aug. 22, 2019
PSCU Owners experienced 31% growth in total transactions and 46% increase in total sales volume during Amazon Prime Day.
July 25, 2019
PSCU has announced that Maps Credit Union (Salem, Ore.) has joined the cooperative for debit and credit processing services and support.
June 25, 2019
PSCU today announced that Chartway Federal Credit Union (Virginia Beach, Va.) has joined the cooperative.
June 12, 2019
PSCU today announced that nearly 50% of its employees have completed training on the significance of the credit union difference.
May 21, 2019
PSCU has announced it will begin providing debit and credit processing support to Velocity Credit Union (Austin, Texas) in 2020.
May 15, 2019
PSCU announced its new Board of Directors during the cooperative’s Annual Business Meeting, which was held during its Member Forum conference.
April 25, 2019
Lumin Digital, a PSCU company, has announced that Heritage Family Credit Union (Rutland, Vt.) has chosen Lumin for digital banking services.
April 23, 2019
PSCU hosted its annual conference - Member Forum - last week in Austin, Texas, gathering a record-breaking nearly 1,000 attendees.
April 11, 2019
Lumin Digital – a PSCU company – announced today it has joined the Amazon Web Services (AWS) Partner Network (APN) as an Advanced Technology Partner.
April 10, 2019
PSCU's CIS Strategist Gene Fredriksen has been named one of SC Media’s Top Information Security Executive Leaders of the Last 30 Years.
March 26, 2019
Lumin Digital, a PSCU company, has announced that Associated Credit Union of Texas has signed an agreement for Lumin Digital’s cloud-based platform.
March 18, 2019
PSCU laces up in support of credit unions and Children’s Miracle Network as co-lead sponsor of Credit Union Cherry Blossom Ten Mile Run®.
March 12, 2019
PSCU is proud to be a founding member of the U.S. Faster Payments Council and represent credit unions across the U.S. to advance real-time payments.
Feb. 26, 2019
PSCU has announced that 23 additional credit unions contracted with the CUSO for Total Member CareTM (TMC) contact center support services in 2018.
Feb. 12, 2019
PSCU has announced its keynote speakers for Member Forum 2019 taking place April 2-4 at the JW Marriott Austin.
Feb. 6, 2019
Lumin Digital–a PSCU company–announced today that Consumers Credit Union has signed an agreement with Lumin Digital as its digital banking solution.
Jan. 23, 2019
PSCU has released holiday spend data indicating spend growth of 10 percent among Owner credit unions, more than double the forecast.
Jan. 17, 2019
PSCU reports that it stopped more than $210 million in potential fraud for its members in 2018.
Jan. 10, 2019
PSCU has announced its patronage dividend of $24.2 million for the 2018 fiscal year.
Jan. 8, 2019
Members or representatives from eight lucky credit unions were chosen as winners of PSCU's sixth annual Credit Union Magic Minute™.
Dec. 11, 2018
PSCU has announced the release of its Eye on Payments study, which surveyed credit union members and non-members about their payments preferences.
Nov. 15, 2018
PSCU has announced another tool in its fraud-fighting arsenal with the addition of First Data’s FirstSense.
Nov. 7, 2018
PSCU is excited to announce that registration for Member Forum 2019 is now open to Owner credit unions. The annual meeting will be held April 2-4.
Oct. 29, 2018
PSCU has announced the addition of three new Owners to the cooperative from the state of Connecticut for a variety of services.
Oct. 9, 2018
PSCU has announced it has welcomed 15 additional Owner credit unions in Texas, adding nearly 600,000 accounts.
Sept. 25, 2018
PSCU has announced the addition of DX Mobile, an integrated, user-friendly card management app solution, to its digital service offerings.
Sept. 18, 2018
PSCU and CUNA Mutual Group have partnered to explore opportunities surrounding the expanded use of data and analytics.
Sept. 12, 2018
PSCU has announced that Dean Young has joined the executive leadership team as Executive Vice President, Chief Experience Officer.
Sept. 5, 2018
PSCU has announced it has converted a record number of credit and debit accounts on behalf of multiple new Owner credit unions in just four months.
Aug. 29, 2018
PSCU has announced that Jeff Carelli has been appointed Senior Vice President of Data and Analytics.
Aug. 28, 2018
PSCU has another weapon to help predict and defend against fraud: Linked Analysis, which has to contributed to $200 million in annual fraud thwarted.
Aug. 16, 2018
PSCU has partnered with Ondot to further enhance the credit union member experience through a comprehensive Alerts and Controls solution.
Aug. 8, 2018
PSCU has announced the the opening of its newly upgraded and enhanced Member Experience Center.
July 24, 2018
PSCU has announced that marketing and payments industry veteran Tom Pierce has joined the CUSO’s leadership team as SVP, Chief Marketing Officer.
July 18, 2018
PSCU has announced a partnership with Equips, a company specializing in equipment management for financial institutions.
June 27, 2018
PSCU has announced the addition of Triangle Credit Union, FD Community Federal Credit Union and Greylock Federal Credit Union to the cooperative.
June 19, 2018
PSCU has announced the launch of the newest iteration of its Engagement Builder marketing resource and social media management tool.
June 11, 2018
PSCU announced today that two current Hawaiian Owners have renewed their 10-year partnerships with the CUSO, while another joined as a new Owner.
June 7, 2018
PSCU – the nation’s leading credit union service organization – hosted its annual Member Forum conference on April 24-26, in St. Louis.
May 8, 2018
PSCU has formed a new company and leading-edge platform that will redefine digital banking for credit unions and rival offerings from big banks.
April 25, 2018
PSCU has announced its investment in CULedger, a credit union industry initiative for developing applications of distributed ledger technology.
April 24, 2018
PSCU is proud to raise awareness for the credit union industry as the co-lead sponsor of the Credit Union Cherry Blossom Ten Mile Run®.
April 5, 2018
PSCU has announced one of its founding credit unions, Achieva Credit Union, has rejoined the PSCU cooperative.
March 27, 2018
The nation’s leading CUSO has selected Jacada’s customer service solutions to support its 900 Owner credit unions.
March 15, 2018
PSCU has announced Member Forum 2018 is nearly sold out, and that Blues Traveler will headline the annual event.
March 9, 2018
In order to expand its ability to service Owners with a comprehensive collections offering, PSCU has acquired CU Recovery and The Loan Service Center.
Feb. 27, 2018
As part of its ongoing commitment to service excellence, PSCU has announced promotions for Kimberly Barber, Karen Postma and Eric Brown.
Feb. 15, 2018
Coach Nick Saban, Guy Kawasaki, Jennifer Fleiss and Dan Schulman have all been added to the speaker lineup for PSCU’s Member Forum 2018.
Feb. 13, 2018
PSCU is getting even more aggressive with its fraud prevention efforts by leveraging Pindrop technology on behalf of all its Owner credit unions.
Feb. 8, 2018
PSCU has announced that Gene Fredriksen, Chief Information Security Strategist, has been accepted as a member of the Forbes Technology Council.
Feb. 1, 2018
PSCU has announced Cal Coast Credit Union has joined the cooperative for in-house credit/debit processing and Total Member Care call center support.
Jan. 30, 2018
Based on the cooperative’s financial strength, PSCU previously distributed a payment of $5.5 million related to the prior issued capital credits.
Dec. 14, 2017
Lucky credit union members had 60 seconds to grab as much top merchandise as they could during the fifth annual Credit Union Magic Minute in Chicago.
Dec. 12, 2017
For the fourth consecutive year, PSCU sponsored the Credit Union Magic Minute™ as part of its loyalty program.
Dec. 8, 2017
Team Flaming Dragons from HawaiiUSA Federal Credit Union has been selected as the winner of KnockOut 2017.
Dec. 4, 2017
Former Chief Technology Officer of the United States and broadcast veteran are slated to speak at the annual gathering of CUSO’s Member-Owners.
Nov. 28, 2017
QuickAssist - a servicing tool enabling front line efficiency - is now available to PSCU Member-Owners for both credit and debit.
Nov. 16, 2017
Mission Federal Credit Union, Credit Union ONE, SRP Federal Credit Union and Chicago Patrolmen’s have all returned to PSCU as Member-Owners.
Nov. 14, 2017
Annual gathering of CUSO’s Member-Owners in St. Louis to include charity dinner and auction to benefit victims of Hurricane Maria in Puerto Rico.
Oct. 31, 2017
CU Direct’s Lending 360 will enable consumer lending, indirect lending and
online loan applications for PSCU and its Member-Owner credit unions.
Oct. 26, 2017
PSCU and the University of South Florida (USF) Practice Center brought business and academia together to create an integrated IoT learning experience.
Oct. 24, 2017
Gene Fredriksen will transition to Chief Information Security Strategist, reporting on strategic functions related to PSCU’s cybersecurity stance.
Oct. 18, 2017
As a result of hurricanes Harvey, Irma and Maria, PSCU has donated $50,000 to NCUF and collected hundreds of pounds in supplies for those in need.
Oct. 11, 2017
The explosion of the IoT represents a massive opportunity for credit unions, according to a new report by Javelin Strategy & Research and PSCU.
Oct. 3, 2017
Credit unions can partner with Advisors Plus consultants to help meet business challenges utilizing the new Business Intelligence suite of services.
Sept. 18, 2017
Teachers Credit Union (TCU), Indiana’s largest credit union, signed a renewal agreement for credit card processing services with PSCU through 2022.
Aug. 31, 2017
PSCU is inviting credit unions to bring their leading-edge thinkers to compete in its sixth annual innovation marathon, KnockOut, on Sept. 14-15.
Aug. 23, 2017
Founders Federal Credit Union, one of the nation’s largest credit unions, has signed a renewal agreement for credit and debit card services with PSCU.
Aug. 11, 2017
PSCU has today announced it has finalized a partnership with EPL, Inc., a premier technology and software-solutions provider.
Aug. 1, 2017
PSCU was a proud sponsor of the National Credit Union Foundation’s Development Education (DE) Workshop in Tampa on July 11-13.
July 27, 2017
PSCU announced that Andrew Rosen, President and CEO of Hawaii State Federal Credit Union (Hawaii) has been appointed as a board member.
July 25, 2017
PSCU has announced that AERO Federal Credit Union (Phoenix, Ariz.) & Truliant Federal Credit Union (Winston-Salem, N.C.) have joined the cooperative.
July 13, 2017
PSCU and Corporate One Federal Credit Union have announced their long-term agreement for the CUSO to provide credit and debit card services.
July 12, 2017
PSCU and American Student Assistance have launched a partnership aimed to teach members about college finance.
July 6, 2017
PSCU has partnered with GoCUCards to host a School of Credit Card Program Management event run by consultant Ondine Irving Sept. 20-21.
June 29, 2017
PSCU's Magic Minute Loyalty Sweepstakes was developed to help Member-Owner credit unions build tighter relationships with their members.
June 15, 2017
PSCU is proud to announce a partnership with Ethoca to help reduce losses from card not present (CNP) fraud.
June 7, 2017
PSCU has partnered with Free Arts for Abused Children of Arizona (Free Arts) to host an art installation and employee painting event on June 5, 2017.
June 5, 2017
PSCU has been named one of CIOReview Magazine’s 20 Most Promising Data Integration Solution Providers for 2017.
June 1, 2017
PSCU has announced the appointment of Chris Shockley, President and CEO, Virginia Credit Union (Richmond, Va.), as Associate Director to its board.
May 30, 2017
PSCU announced today an enterprise-wide rollout of a new telecommunications platform from Avaya, a global leader in communications software.
May 24, 2017
PSCU has published a new white paper to help credit unions evaluate the growing range of full-service and in-house processing options.
May 18, 2017
PSCU has added payments and credit union industry veteran Chris Gunnare to its senior leadership team as Chief Member Experience Officer.
May 16, 2017
To enhance the member experience, PSCU has launched a redesigned CURewards® website that provides cardholders with robust redemption options.
May 9, 2017
PSCU announced the re-election of three members to its Board of Directors at the cooperative’s annual business meeting.
April 27, 2017
PSCU has announced that Glynn Frechette has been named SVP of Advisors Plus, PSCU’s division of strategic consultants and marketing experts.
April 25, 2017
PSCU has announced that the company has become the first CUSO to engage with Mastercard Start Path, a program supporting later-stage startups.
April 20, 2017
State Employees’ Credit Union, the nation’s second largest credit union, has signed a renewal agreement for credit card processing services with PSCU.
April 18, 2017
PSCU hosted its annual conference April 4-6 in Palm Desert, Calif. More than 700 credit union, vendor & partner attendees attended Member Forum 2017.
April 12, 2017
PSCU has announced Brian Scott as its new SVP of Sales and Solutions Consulting. This news comes on the heels of multiple sales successes in 2016.
April 3, 2017
Since 2008, PSCU has supported the Credit Union Cherry Blossom Ten Mile Run®, a signature event that boosts visibility and awareness of credit unions.
March 30, 2017
PSCU's continued investment in risk management tools and practices work to support, protect and optimize every transaction for its Owners’ members.
March 16, 2017
PSCU and MD|DC Credit Union Association have announced an agreement for credit, debit and bill payment processing services and contact center support.
March 15, 2017
PSCU has announced a partnership with Pindrop to identify and prevent call center authentication fraud, an emerging type of fraud.
March 7, 2017
PSCU has announced processing renewal agreements with eight of its Member-Owner credit unions for credit, debit, bill pay and call center services.
Feb. 21, 2017
PSCU’s Member Forum 2017 heads to Palm Desert, Calif., with an agenda that features top flight keynote speakers, strategic insights sessions and more.
Feb. 15, 2017
PSCU has released a new white paper that reports on the company’s analysis of holiday spending by members of the CUSO’s Owner credit unions.
Feb. 13, 2017
PSCU is unveiling a new Member Experience Center, purposefully designed for cross-disciplinary collaboration and innovation.
Feb. 9, 2017
The Credit Union Association of New Mexico has announced a partnership with PSCU to augment support for the Association’s 42 credit unions.
Jan. 30, 2017
PSCU has announced deployment of additional technology to minimize loyalty rewards redemption fraud for all CURewards® credit unions.
Jan. 19, 2017
PSCU has been named the payments provider for the Cooperative Credit Union Association (CCUA).
Jan. 17, 2017
Since the EMV liability shift on Oct. 1, 2015, PSCU has seen a 20 percent reduction in fraud that it attributes to the implementation of EMV.
Jan. 3, 2017
PSCU announced it will issue a patronage dividend of $29.6 million to its Owner credit unions for the cooperative’s 2016 fiscal year operations.
Dec. 6, 2016
CUSO also recognized as a Fit-Friendly Worksite by the American Heart Association
Nov. 1, 2016
PSCU announced today that 11 of its Owner Credit Unions have signed long-term contract renewals for the CUSO’s credit and debit processing services.
Aug. 10, 2016
Provident CU launched its Visa Signature credit card program and has seen the number of applications it processes per month grow from 130 to 700.
July 25, 2016
PSCU has launched a new web-based solution to help
front-line credit union member service staff more efficiently resolve their members' requests.
July 18, 2016
Digital Insight and PSCU launch new card management services featuring real-time integration of credit card data for financial institutions
July 7, 2016
CUSO takes top honors for team fundraising for Relay for Life at its locations in Florida, Arizona and Michigan
July 6, 2016
PSCU, the nation’s leading CUSO, has announced a partnership with FAIRWINDS Credit Union to convert the credit union’s credit and debit portfolios.
June 27, 2016
Polish & Slavic Federal Credit Union (PSFCU), with more than $1.7 billion in assets, is partnering with PSCU for credit card processing.
June 1, 2016
NIHFCU turned to PSCU & its consulting arm, Advisors Plus, to help guide its re-entry into issuing, achieving results that far exceeded initial goals.
April 29, 2016
PSCU, the nation’s leading credit union service organization, has been awarded NACUSO’s prestigious CUSO of the Year Award.
April 13, 2016
Nation’s leading CUSO leverages market leader in Customer Engagement solutions to heighten efficiency, reliability and feature functionality.
April 5, 2016
All the preparation and training is over and it’s almost time for the athletes to head off on Washington, D.C.’s signature running event.
March 31, 2016
The nomination recognizes the PSCU Enterprise Risk Office team as an industry leader for its project that reduces risk with third-party providers.
March 29, 2016
HAPO Community Credit Union in collaboration with PSCU’s Advisors Plus marketing consultants, grew its credit card outstandings by a whopping $18M.
March 15, 2016
Harvard University Employees Credit Union of Cambridge, Mass., is the latest PSCU Owner credit union to offer FICO® Score Open Access.
March 7, 2016
PSCU has announced that Telhio Credit Union (Columbus, Ohio; $548 million assets) has signed a long-term agreement with the nation's leading CUSO.
Feb. 29, 2016
PSCU announced today the availability of a reimagined version of its Card Lock security application for mobile devices.
Feb. 22, 2016
For the ninth consecutive year, PSCU, is putting its sponsorship muscle behind Washington D.C.’s signature running event.
Feb. 8, 2016
PSCU & the Pennsylvania Credit Union Association announced an agreement whereby PSCU will be the preferred provider of credit and debit card services
Jan. 25, 2016
PSCU has published the results of extensive research into the financial services needs of Millennials in a report titled, “PSCU GEMagination Report.”
Jan. 21, 2016
PSCU, the nation’s leading CUSO, has added payments industry veterans Phil Davis and Brian Scott to its senior leadership team.
Jan. 19, 2016
PSCU's annual conference will explore ways for the company’s 800 Owner credit unions to engage and grow members through payments, technology & service
Jan. 15, 2016
PSCU has pledged its support to America’s Credit Union Museum’s Legacy Capital Campaign.
Jan. 11, 2016
PSCU to Provide Payment Processing and Contact Center Services for League’s Credit Unions.
Jan. 7, 2016
PSCU announced today it has issued a patronage dividend of $36.5 million to its Owner Credit Unions for the cooperative’s 2015 operations.
Jan. 5, 2016
PSCU Sponsors 3rd Annual Credit Union Magic Minute Event.
Nov. 30, 2015
PSCU announced today that CEFCU and Virginia Credit Union are the first of the CUSO's Owner Credit Unions to launch the Samsung Pay digital wallet.
Nov. 23, 2015
PSCU's Gene Fredriksen was named CISO of the Year by the Tampa Bay Technology Forum at its 12th Annual Industry Achievement Awards Gala.
Nov. 12, 2015
PSCU initiative brings musician co-workers together for innovative team building and fund raising.
Nov. 5, 2015
PSCU has announced that VSECU, headquartered in Montpelier, Vt., has joined the nation’s leading CUSO after an extensive partner evaluation.
Oct. 26, 2015
Team Mo’ Proactive has been selected as the winner of KnockOut 2015, a 24-hour competitive payments summit hosted by PSCU last month.
Oct. 22, 2015
PSCU, the nation’s leading CUSO, returned for the second year as the venue host for the WITI 3rd Annual Geek Glam Runway show.
Oct. 13, 2015
PSCU – the nation’s leading CUSO – has announced the finalists of KnockOut 2015, a 24-hour competitive summit.
Oct. 2, 2015
PSCU's Total Member Loyalty Rewards program has generated record sales growth and increased engagement for credit unions since its launch.
Sept. 23, 2015
Edwards Federal Credit Union (Edwards FCU), based in Edwards, Calif., has announced plans to partner with PSCU on card processing services.
Sept. 9, 2015
Lynn Heckler, Executive Vice President of Talent for PSCU, has been recognized by the HR Florida State Council as 2015 HR Professional of the Year.
Sept. 3, 2015
PSCU has announced a partnership with Member Driven Technologies (MDT) to provide call center support to MDT’s roster of credit union clients.
Aug. 13, 2015
PSCU, the nation’s leading CUSO, welcomes Cathy Pace and Andrew Rosen as associate directors.
July 28, 2015
CUSO to provide expanded member support for Iowa-based credit union.
June 18, 2015
PSCU announced that it is the first CUSO certified to issue debit cards with EMV chip card technology on First Data’s Debit Solutions platform.
May 28, 2015
10 members of PSCU Member-Owner credit unions harvested $100,000 worth of goods for winning the Credit Union Magic Minute Loyalty Sweepstakes.
Dec. 17, 2013
First Data is partnering with credit union service provider PSCU in its first scheduled deployment of Maestro EMV™ ATM transactions.
Oct. 31, 2013
PSCU was recognized as a finalist for Technology Company of the Year by the Tampa Bay Technology Forum at 10th annual gala.
Oct. 23, 2013
PSCU has been selected by the Workflow Management Coalition (WfMC) as a winner in the 2013 WfMC Awards for Excellence in BPM & Workflow.
Oct. 15, 2013
PSCU has taken its expertise in EMV card program implementations and deployment strategies directly to its Member-Owner credit unions through a series
Team Delta Force from GTE Financial prevailed over a strong field of three other finalists to wear the crown as champion of PSCU's KnockOut 2013.
Oct. 14, 2013
PSCU and loyalty program provider, Hinda Incentives, have teamed to sponsor a special sweepstakes event.
Sept. 18, 2013
PSCU announced today the rollout of its Remote Deposit Capture (RDC) solution to its nearly 700 Member-Owner Credit Unions.
Aug. 26, 2013
Online registration (www.pscuknockout.com) is now open for PSCU’s second annual competitive thinkfest, KnockOut 2013.
July 15, 2013
PSCU has elected Angie K. Owens, President and CEO of American Airlines Federal Credit Union (Fort Worth, TX), to its Board of Directors.
June 25, 2013
PSCU announced today the grand opening and dedication of its newly expanded Phoenix, AZ site as the company’s primary data center.
June 4, 2013
PSCU announced that since the beginning of 2012, 11 credit unions have partnered with the credit union service organization to become Member-Owners.
May 9, 2013
PSCU announced the engagement of PricewaterhouseCoopers as its external independent certified public accounting firm for auditing and tax services.
April 17, 2013
Credit Union Miracle Day, Inc. announced that the contribution donated to the Children’s Hospital Network past the $6 million mark.
April 11, 2013
PSCU announced that Lake Trust Credit Union will be the first credit union in the U.S. to deploy MasterCard’s MasterPass™ digital wallet service.
April 10, 2013
Susan J. Adams, President and CEO of Entrust Financial Credit Union and secretary of PSCU’s Board of Directors, passed away peacefully April 8.
CUSO Urges CU's to Engage Members in Signing Petition to President Obama. PSCU casts support of appointing directors to the NCUA.
March 19, 2013
PSCU’s Total Inquiry Management System (TIMS) has been recognized for its value across the industry and within CUSO’s Member-Owner credit unions.
March 15, 2013
2013 marks the sixth consecutive year that PSCU has served as the Lead Partner for the Credit Union Miracle Day Family of Races.
Feb. 26, 2013
PSCU announced today an agreement with MasterCard to offer the MasterPass digital payment service to the CUSO’s nearly 700 Member-Owner credit unions. The payment platform will enable shoppers to more
Feb. 25, 2013
PSCU announced today an agreement with MasterCard to offer the MasterPass digital payment service to the CUSO’s nearly 700 Member-Owner credit unions.
Credit Union teams competed in the CUSO’s innovation summit called KnockOut 2012. PSCU and Teachers Credit Union were named co-champions of the event.
Nov. 9, 2012
The Credit Union Executives Society Board of Directors is pleased to announce Charles E. Fagan, III as CUES new President and CEO.
Oct. 18, 2012
DuPont Community Credit Union (60,000 members, $825 million assets) staff members worked with Advisors Plus® professionals to design and manage a successful credit card acquisition campaign that grew credit card balances by 12% in just three months and continues to generate 300 new accounts per month.
Oct. 2, 2012
Credit unions are now playing in the Ivy League. Harvard University Employees Credit Union (HUECU) competed with major banks and won the bid to purchase the Harvard University Alumni Credit Card portfolio from Barclays Bank. The credit union today began accepting applications from the university’s alumni for the new Harvard Alumni World MasterCard®. Working with PSCU, the credit union put together a compelling card offer that enabled it to successfully compete against national card issuers.
Sept. 27, 2012
Ohio University Credit Union (Athens, OH) signed new five-year contracts with PSCU for full service credit processing, as well as PIN and signature debit processing. The credit union joined the CUSO as a Member-Owner and also added PSCU’s CURewards® loyalty program. The credit union indicated they are eager to offer members PSCU’s Design Your Own Card customizable plastics solution, as well as the fully-featured CURewards® loyalty program.
Sept. 18, 2012
PSCU is inviting its Member-Owner credit unions to assemble teams of software designers, programmers and analysts – innovative thinkers and doers – to compete in its version of a hackathon to be hosted at the CUSO’s MoPRO Innovation Lab.
Aug. 17, 2012
Just five months into the re-launch of its Internet and mobile banking service offerings, America’s Christian Credit Union and its members are already impressed with the results. The credit union converted to PSCU’s electronic banking platform.
Aug. 16, 2012
Loyalty programs are proven to drive higher card usage, but PSCU’s merchant-funded CURewards® Mall has exceeded even the CUSO’s expectations with dramatic gains in spending amounts and usage by credit and debit cardholders.
Aug. 1, 2012
PSCU has named Peter Halenar as its Vice President of Business Development, Partnerships and Strategic Alliances.
June 28, 2012
PSCU announced that KEMBA Financial Credit Union, headquartered in Gahanna, Ohio, is joining the CUSO after an extensive partner evaluation process.
June 27, 2012
Sam Esfahani has been named PSCU’s new Chief Information Officer.
May 23, 2012
PSCU launched Mobile Bill Pay capabilities so existing PayLynx Bill Pay users can now make one-time payments, manage pending payments and view payment history using their mobile device anytime, anywhere.
May 16, 2012
Firstmark Credit Union of San Antonio, Texas, partnered with PSCU to conduct a targeted balance consolidation campaign that boosted outstandings by 5% in the ten weeks of a three-month campaign.
May 15, 2012
PSCU President Michael Kelly presented six Member-Owner credit unions with MoPRO awards at the 2012 Member Forum. Recipients include: 360FCU; Andrews FCU; Citadel FCU; Founders FCU, Pen Air FCU; and SPIRE FCU.
May 10, 2012
PSCU is the first in the credit union industry to test PayPass Wallet, a digital wallet from MasterCard that is a component of the company’s PayPass Wallet Service.
May 8, 2012
PSCU’s 2012 Senior Leadership Workshop & Member Forum in San Diego last week showcased innovative ideas for new technologies and products that position credit unions for impressive growth in the coming year.
April 30, 2012
PSCU was named as one of the best places to work in an article published today in the Tampa Bay Times. Each year an independent company surveys employees at companies headquartered in the Tampa Bay area.
April 29, 2012
Susan L. Kelly has been named PSCU’s new Chief Marketing Officer and will assume the position immediately, the company announced today.
April 16, 2012
PSCU CEO Michael Kelly spoke at the press event held today to publicize the Credit Union Cherry Blossom Ten Mile Run® being held Sunday, April 1, in Washington, D.C. PSCU is the lead business partner for the event.
March 30, 2012
Teens want freedom. Parents want a little control. A new teen-focused, reloadable Visa card through the Claim Your Youth marketing initiative brings teens and their parents what they want and need.
March 27, 2012
Making a bold industry statement, PSCU today unveiled a new brand image that emphasizes a profound shift in the vision of the 35 year-old company while leveraging its deep foundation.
March 18, 2012
PSCU Financial Services is sponsoring a group of 15 young credit union leaders, known as the Crashers, at CUNA’s Governmental Affairs Conference. Crashers will attend mentoring sessions with system leaders and outings with state representatives.
March 5, 2012
It’s time for credit unions to prepare for the Credit Union Miracle Day, Inc., Family of Races including the Credit Union Cherry Blossom Ten Mile Run® on April 1 in Washington, D.C, and the new Credit Union SacTown Ten-Mile Run in Sacramento, CA.
Feb. 21, 2012
PSCU Financial Services is the first credit union service organization to interface with Corelation’s fully scalable, open-API KeyStone core processing system. Corelation is the credit union industry’s newest core processing vendor.
Feb. 13, 2012
True North Federal Credit Union partnered with PSCU Financial Services to conduct a targeted six-week direct mail Visa Platinum Credit Card campaign that boosted outstandings by an impressive 5%—and achieved a response rate of 9.23%.
Feb. 6, 2012
PSCU Financial Services will showcase a new payments strategy called MoPRO which combines engagement, agility and focused energy to enhance revenue and market share for its credit unions at its 2012 Member Forum.
Feb. 1, 2012
Prepaid Visa gift cards offer exceptional convenience for both givers and recipients, while prepaid Visa reloadable debit cards deliver control and security that can be used to budget expenses or monitor spending by teens.
Dec. 14, 2011
Prepaid payroll programs offer attractive growth opportunities for credit unions. A white paper released by PSCU Financial Services outlines the market for both consumer and employer prepaid payroll programs is available free at the CUSO’s web site.
Dec. 1, 2011
Tucson Old Pueblo Credit Union has re-entered the credit card market to deliver a key relationship building product and better meet member needs. Credit processing is being handled by PSCU Financial Services, which also handles online bill payment.
Nov. 29, 2011
PSCU Financial Services has enhanced its CURewards® program by adding a powerful new merchant-funded network called CURewards Mall. The virtual mall combines personalized offers and online shopping to drive higher credit and debit card usage.
Nov. 7, 2011
PSCU Financial Services is a finalist for the OpenText BPM GlobalStar Awards. Winners will be announced at the User Summit, Nov. 7-9. The awards showcase organizations achieving business value and competitive advantage using OpenText's solutions.
Oct. 31, 2011
Affinity Plus Federal Credit Union of St. Paul, Minn., relies on PSCU Financial Services’ Total Member Care™ representatives support to ensure their promotional campaigns are successful and their members inquiries are answered in a timely manner.
Oct. 26, 2011
Apple Federal Credit Union, of Fairfax, Va., signed a contract extension for credit card servicing from PSCU Financial Services through 2014. The credit union has $1.4 billion in assets, 120,000 members and has been a member of the CUSO since 1987.
Oct. 20, 2011
The public outcry against the big banks adding fees for debit accounts and debit card transactions speaks volumes. Credit unions are the answer to consumers aggressively searching for less restrictions and fair fees.
Oct. 14, 2011
A checking account usually defines which institution consumers view as their primary provider of financial services. Now is the time for credit unions to market free checking accounts to consumers unwilling to pay new fees being assessed by banks.
Oct. 12, 2011
Financial institutions that participated in PSCU Financial Services’ “Win $10 Grand and You Can…” Bill Pay Summer Sweepstakes achieved an overall 15% lift in new subscriber enrollments and a 14% gain in activation.
Oct. 3, 2011
Corporate America Credit Union today announced a new partnership with PSCU Financial Services to provide comprehensive debit and credit card services to their member credit unions.
Sept. 28, 2011
Pentagon Federal Credit Union, of Alexandria, Virginia, the nation’s third largest credit union, has signed a contract extension until 2017 for credit and signature debit processing with PSCU Financial Services.
Sept. 14, 2011
Fredda McDonald has been appointed Executive Vice President for the Credit Union Experience at PSCU Financial Services. She will manage all areas that impact the credit union experience from sales to account management, new product, risk and support.
Sept. 12, 2011
Coast Central Credit Union, a $900 million credit union serving 53,000 members in NW California, partnered with PSCU Financial Services for electronic banking and online bill payment services.
Aug. 23, 2011
PSCU Financial Services, one of the first credit unions to offer plastics that incorporate both EMV chip and PIN technology, worked closely with Andrews FCU to launch the new card, which is now available to PSCU Financial Services’ member-owners.
Aug. 10, 2011
HEW Federal Credit Union of Alexandria, Va., used CUCollect™ from PSCU Financial Services to reduce its 3-cycle-plus credit card delinquencies by 45% or 3.5 basis points.
Aug. 1, 2011
Anthony R. Marando has been named Executive Vice President & Chief Financial Officer for PSCU Financial Services, the nation’s largest CUSO announced today.
July 27, 2011
PSCU Financial Services posted 11% growth in its Total Member Care™ customized member servicing since the beginning of 2011.
July 25, 2011
The Federal Reserve Board released the final language of Regulation II, governing debit interchange and routing rules. PSCU Financial Services urges credit unions to offer and promote debit cards—with no added fees.
June 30, 2011
Corporate One's partnership with PSCU Financial Services has yielded impressive results: in just over a year, the corporate credit union has signed contracts with more than 60 credit unions for debit and credit processing services powered by PSCU.
June 20, 2011
Despite Herculean efforts by the credit union community, the Senate was unable to garner enough votes to pass the Debit Interchange Fee Reform Act of 2011.
June 8, 2011
GTE Federal Credit Union of Tampa, Fla., will soon retire its homegrown online banking platform after signing an agreement to convert to PSCU Financial Services’ robust eBanking platform that offers integrated online, mobile and voice channels.
June 6, 2011
Clearview Federal Credit Union, of Moon Township, Pa., worked with PSCU Financial Services to conduct an annual three-month balance transfer credit promotion designed to boost outstandings and card usage by members and non-members
May 24, 2011
Delta Community Credit Union of Atlanta, Ga., signed a three-year contract for PSCU Financial Services’ Total Member Care™ to support account and lending member inquiries. The credit union has $4 billion in assets and 220,000 members.
May 16, 2011
Affinity Plus FCU signed a 7-year contract for electronic banking from PSCU Financial Services. This allows employees to focus on developing a virtual branch environment for members.
May 9, 2011
American Airlines Federal Credit Union of Fort Worth, Texas, achieved a dramatic $3.2 million boost in its credit card balances through two recent convenience check campaigns.
April 25, 2011
At its 2011 Senior Leadership Workshop & Member Forum business meeting on April 7, PSCU Financial Services’ member-owner credit unions re-elected three board members to new three-year terms (2011-2014).
April 14, 2011
More than 450 attendees participated in PSCU Financial Services’ 2011 Senior Leadership Workshop & Member Forum entitled “Real Issues. Real Answers.” The meeting was held April 6-8 in San Antonio, Texas.
April 11, 2011
The Credit Union Cherry Blossom Ten Mile Run® will be held on Sunday. Organizers announced they have raised enough money this year to reach $5 million in total donations to Children’s Miracle Network since the credit union industry began sponsorship.
April 1, 2011
PSCU Financial Services announced it issued a dividend of $21.3 million for its 2010 operations and passed along savings of $6.5 million to member-owners in price reductions and rebates.
March 24, 2011
PSCU Financial Services is pleased to announce the addition of Michael J. Kelly as the organization’s new President and Chief Executive Officer.
March 17, 2011
PSCU Financial Services has partnered with First Data and NCR in launching its new ATM Hardware Assistance and Referral Program that provides ATM hardware purchase and leasing options, as well as hardware maintenance services.
March 8, 2011
PSCU announced today it has signed an expanded agreement with Open Solutions Inc. that equips Open Solutions DNA TM clients in the U.S. with even broader 24/7/365 contact center capabilities.
Feb. 23, 2011
TruWest Credit Union of Tempe, Ariz., has contracted to move its full service signature/PIN debit and credit processing to PSCU Financial Services.
Feb. 15, 2011
In the past, prepaid cards were primarily a gift card product. But times have changed, according to two white papers released by PSCU Financial Services.
Feb. 8, 2011
Tropical Financial Credit Union has contracted with PSCU for full service credit processing services.
Jan. 31, 2011
PSCU Financial Services’ headquarters office has been recognized as one of the first Green Business Partners in Pinellas County.
Jan. 27, 2011
PSCU Financial Services signed an agreement with Fiserv that enables its PayLynx™ online bill payment platform to continue to utilize Fiserv’s CheckFree® RXP® to provide bill payment capabilities to member institutions.
Jan. 18, 2011
PSCU Financial Services is continuing its sponsorship of The Colonial Williamsburg Foundation’s (CWF) initiative to educate students on the principles and foundation of our nation’s unique democracy.
Jan. 11, 2011
COMSTAR Federal Credit Union contracted for Total Member Care™ from PSCU Financial Services to provide disaster recovery and business continuity services over two years ago.
Dec. 6, 2010
PSCU Financial Services released two new white papers this week that illustrate how online and mobile banking services and professional 24/7/365 Call Center support can attract new members and boost revenues—while containing costs.
Nov. 30, 2010
PSCU Financial Services launched a new CUCollect™-Core credit card collections service that provides automated calling during extended hours to help credit unions increase collections rates.
Nov. 16, 2010
A new suite of professional, customizable marketing materials are just a few clicks away, thanks to The NetEffect™ Marketing Gateway offered by PSCU Financial Services.
Oct. 25, 2010
Corporate Incentive Cards offered by PSCU Financial Services allow businesses to present employees with either personalized or non-personalized prepaid Visa cards.
Oct. 18, 2010
The 129 financial institutions enrolled in PSCU Financial Services’ third annual Bill Pay Summer Sweepstakes achieved a 17.8% increase in usage of PayLynx™ online bill payment by inactive subscribers during the promotion.
Oct. 11, 2010
PSCU Financial Services launched a new person-to-person (P2P) payment option for its PayLynx™ online bill payment platform.
Sept. 27, 2010
PSCU Financial Services’ Director of Marketing Antonio Hill urges credit unions to use reloadable prepaid cards as a gateway product for Gen Y, the underserved and others who cannot qualify for a checking account.
Sept. 21, 2010
PSCU Financial Services announced that over 270 credit unions now use its Total Member Care™ Contact Centers, to deliver a holistic and comprehensive approach to member support. All services are available 24/7/365 to ensure member satisfaction.
Aug. 30, 2010
PSCU Financial Services recently signed a five-year agreement to manage processing for Kansas City, Mo.-based CommunityAmerica Credit Union’s credit, signature/PIN debit, and ATM services.
PSCU Financial Services’ Total Member Care™ Contact Centers are posting impressive enrollment rates for Regulation E-related overdraft protection services. A full 80% of members enrolled in overdraft protection through the automated interactive voice recognition system and 85% of members opted in when speaking to a Contact Center representative.
Aug. 10, 2010
PSCU Financial Services today announced it has entered into a partnership in which Legacy Member Services will refer card processing, electronic banking and other services to the cooperative and PSCU Financial Services will refer personal and small business check printing opportunities to Legacy. Both organizations are dedicated to serving the credit union market.
Aug. 2, 2010
Social media has gone mainstream—and it’s time for credit unions to use these vital communications tools to gain awareness for their products and services. PSCU Financial Services has launched the first in a series of social media tutorials to help credit unions tap into the vast promotional potential offered by social media formats on its Facebook page.
July 27, 2010
Following today’s Senate approval of the Finance Reform Bill, PSCU Financial Services’ Interim CEO Mike Yatros said he is extremely disappointed with the new debit interchange legislation and rules that will give merchants new control over usage of cards at the point of sale.
July 15, 2010
PSCU Financial Services today launched its new TOTALCollections™ service that provides targeted collection efforts for every loan product, from mortgages and auto loans to signature loans and credit cards.
July 14, 2010
PSCU Financial Services’ Total Member Care™ received the 2010 FSCC Globe Award for outstanding service at the 2010 Credit Union Retail Delivery Convention held last week. The Globe Award recognizes the vital role PSCU Financial Services has played in providing services to members of credit unions using FSCC shared branching.
July 8, 2010
Annual debit transactions surged 22% in 2009 and are up 16% for the first quarter of 2010 for PSCU Financial Services’ credit unions due in large part to an aggressive promotional strategy. The organization’s strong growth puts it on track to reach 1 billion debit transactions by 2011. PSCU Financial Services will conduct seven direct mail usage campaigns in 2010 as well as periodic sweepstakes promotions. The organization funds many of the campaigns and also leverages its relationships with the card companies to ensure that most of the campaigns carry no cost to credit unions.
June 3, 2010
More than 65 credit unions plan to leverage PSCU Financial Services’ CUInitiative™ for assistance with Regulation E-Overdraft Opt-In. The service launched in late March offers four flexible solutions that employ the cooperative’s Contact Center operations to quickly obtain member opt-in authorization needed to comply with Regulation E amendments by the deadlines of July 1, 2010, and August 15, 2010. This service is available to any credit union and is not limited to members of the cooperative.
May 17, 2010
At its 2010 Senior Leadership Workshop & Member Forum business meeting on April 29, PSCU Financial Services’ member-owner credit unions elected four board members to three-year terms: Susan Adams, President, Entrust Federal Credit Union, Richmond, Va.; Hubert Hoosman, President, Vantage Credit Union, Bridgeton, Mo.; Jeff March, President, Citadel Federal Credit Union, Thorndale, Penn.; and Kyle Markland, President, Affinity Plus Federal Credit Union, St. Paul, Minn.
Your wedding photo. A family portrait. A beloved pet. All of these images can now be featured on members’ credit cards thanks to PSCU Financial Services’ new Design Your Own Card (DYOC) solution. This new offering allows credit cardholders to upload a personal photo quickly and easily as part of an online credit card application. Cardholders can also select a photograph from a library of images. Over 30 member-owner credit unions enrolled in DYOC during its roll-out phase. The solution is now av
May 6, 2010
When 90 million Gen Yers speak, financial institutions listen. These young adults are speaking loudly by opening more financial accounts than any other age group. Thirty six percent of Generation Y opened new financial accounts in 2009, driving savings, debit and primary checking accounts. Building a relationship with this important consumer segment is the topic of a free white paper, “Building a Gen Y Continuum,” from PSCU Financial Services.
April 19, 2010
PSCU Financial Services today announced the issuance of a dividend of $17.9 million for its 2009 operations. In addition, financial savings of $6.7 million were passed along throughout 2009 in the form of lower costs—creating a total benefit to members of more than $24.6 million for the year. Processing revenue increased by 10% and the cooperative posted double-digit gains in debit/credit and online bill payment transactions. Growth in Contact Center operations also spotlighted a key strategic a
April 12, 2010
St. Petersburg, FL, April 5, 2010 – Consumers Credit Union, the ninth largest credit union in Illinois, signed an agreement to convert its debit/ATM and credit portfolios to PSCU Financial Services. The credit union completed conversion of 24,000 signature and PIN debit accounts and eight ATMs in February. The credit union will convert 20,000 credit accounts in the future.
April 5, 2010
Famous marathoners and running enthusiasts of all ages will participate in the Washington D.C. area’s only world-class running event, the Credit Union Cherry Blossom Ten Mile Run on Sunday, April 11. Some famous athletes, including Bill Rodgers and Joan Benoit Samuelson, will sign autographs and talk to media at the National Building Museum on Saturday, April 10. Entries to the race are determined by lottery.
April 2, 2010
PSCU Financial Services launched a new Reg E-Overdraft Opt-In service with CUInitiative™ that provides a series of member contact options to help credit unions obtain the required overdraft opt-in. This service is available to any credit union, and is not limited to member-owners of the cooperative. CUInitiative is designed to assist internal efforts to help gain maximum enrollment through cost effective options. This new regulation requires compliance from all financial institutions by July 1,
March 29, 2010
Municipal Credit Union (MCU) of New York, N.Y., recently converted its 60,000 credit accounts to PSCU Financial Services, the cooperative announced today. This large credit union uses the cooperative’s renowned Contact Center for 24/7 member service, which ensures its members have continuous access to their accounts even during disasters or emergencies.
March 22, 2010
March 15 – PSCU Financial Services announced today that its PayLynx™ bill pay platform has reached the milestone of serving 1 million subscribers. This fully featured online bill payment platform provides convenience and mobility for credit union members, along with the cooperative’s renowned 24/7 Contact Center support. The popular program achieved 22% annual growth in subscribers and 20% jump in transactions for 2009. Twenty credit unions converted to the PayLynx platform in the last 12 months
March 15, 2010
– PSCU Financial Services announced today it has signed another three-year commitment as a Chairman’s Roundtable gifter for the Filene Research Institute. PSCU Financial Services, the nation’s largest CUSO, was the organization’s first Chairman’s Roundtable sponsor six years ago and its participation has encouraged contributions from other CUSOs and industry groups. The company’s funding will be used to underwrite research into innovative new products designed to meet evolving consumer finance n
March 10, 2010
Thirty nine members of the U.S. Congress have provided their support for the 2010 Credit Union Cherry Blossom Ten Mile Run® by signing up as Honorary Race Chairs. These legislators represent 22 states and the District of Columbia. The run will be held in the nation’s capital on Sunday, April 11.
March 8, 2010
Hurricanes, wildfires, storms, earthquakes, power outages or freeway closures. No matter what type of disaster occurs, PSCU Financial Services offers BCP Digital Messaging to alert credit union members. This message lets members know they can still access their accounts and perform financial transactions by directing them to an alternative branch or a credit union website.
March 1, 2010
The financial habits of 90 million Gen Yers reveal an interesting paradox: they are tech-savvy and want access to flexible, customized products through online and mobile channels, but they still turn to their parents for financial information and advice, according to a white paper authored by PSCU Financial Services. Information about the financial preferences of Gen Y is available in the cooperative’s first of three white papers on this unique and influential generation. The first paper, entitl
Jan. 31, 2010
Kit Snyder, President and CEO of Consumers Credit Union, Kalamazoo, Mich., has been named an associate member of the PSCU Financial Services’ Board of Directors, effective immediately. Snyder has been CEO of the credit union for 26 years.
Jan. 25, 2010
PSCU Financial Services has donated $15,000 to the World Council of Credit Unions (WOCCU) Disaster Relief Fund for Haiti. The cooperative has a history of generous giving to a variety of charitable organizations, including disaster relief efforts for recent U.S. hurricanes and overseas tsunamis.
Jan. 21, 2010
Holiday storms combined with the perennial ease of mailing and convenience for both givers and recipients continued to drive increased sales of gift cards and reloadable cards, according to PSCU Financial Services. During 2009 the cooperative reported a 15% growth in sales of gift cards and a 52% sales gain for reloadable cards over the previous year. Total money loaded to gift cards was up 17% while the value of reloadable cards was up an astonishing 46%.
Jan. 19, 2010
St. Petersburg, FL, Jan. 11 – TDECU, one of Texas’ strongest financial institutions, has contracted with PSCU Financial Services for its Electronic Banking suite that includes online and mobile banking platforms. TDECU will migrate its 37,000 online banking members from a previous online platform, and will offer mobile banking for the first time.
Jan. 11, 2010
Despite the recession and turmoil in the financial markets, PSCU Financial Services posted 31% growth in processing net income and 9% growth in processing revenue for 2009. The nation’s largest CUSO also reached 1.1 billion in credit and debit card transactions for the first time—up by 17% since the end of 2008. The cooperative achieved 20% growth in debit and online bill payment transactions, with credit transactions up by 6%. Contact Center call volumes were up by 6%.
Jan. 4, 2010
The senior leadership of NARFE Premier Federal Credit Union of Alexandria, Va., set an ambitious goal at the beginning of 2009—to increase credit card outstandings tenfold while maintaining high-quality cardholders. Outstanding balances grew from $200,000 to $2.1 million by November— posting a gain of more than 1000%. The staff attributes its success to three things: its new Visa Platinum card with CURewards™, a series of strategically planned promotions by AdvisorsPlus™ professionals and mainta
Dec. 16, 2009
Online bill payment presents an attractive growth opportunity with only about 30% of online banking customers using this service, according to the Online Banking Report. The importance of this service—as well as mobile banking applications—to promoting growth in membership is the focus of a free white paper offered by PSCU Financial Services. This paper is part of a series explaining how credit unions can successfully optimize and market online banking services. The white paper, entitled “A Vers
Nov. 11, 2009
Current legislative issues affecting credit unions and a nationwide decline in charitable giving make support for the 2010 Credit Union Cherry Blossom Ten Mile Run® even more imperative than ever before. The annual race not only highlights the credit union industry but also spotlights its commitment to community service since all proceeds go to Children’s Miracle Network hospitals, which treat 17 million critically ill children every year. PSCU Financial Services is the lead corporate sponsor fo
Nov. 9, 2009
Convenient, on demand access to financial information is the driver behind the explosive growth of mobile banking. PSCU Financial Services has made its mobile banking platform even more convenient with the launch of new iPhone and iPod Touch applications, which are now available.
Nov. 3, 2009
October 26, 2009 – More than 1,300 financial institutions use PSCU Financial Services Contact Centers for product-related support, but the cooperative announced today that it is emphasizing the need for a more holistic and comprehensive approach to member support, which is now offered by its Total Member Care™ solution. The cooperative has 250 credit unions that outsource calls to Total Member Care representatives to increase staff productivity while delivering a higher level of service—and 24/7
Oct. 26, 2009
St. Petersburg, FL, Jan. 28, 2009 – PSCU Financial Services launched a mass issuance campaign for its contactless debit cards to help boost the use of this technology among credit unions. The campaign allows credit unions that register by June 30, 2009, to benefit from special promotional activities from the nation’s largest credit union service organization. As part of this special campaign, there is no minimum for cards ordered by Dec. 31, 2009. Both MasterCard and Visa debit cards are include
Jan. 30, 2009
PSCU Financial Services Contact Centers have been certified as Centers of Excellence by the Purdue University Center for Customer-Driven Quality.
June 29, 2005
PSCU Financial Services announced that it will present four regional meetings for its member-owners that will focus on building successful credit and debit card programs. The meetings will be held in Honolulu, August 5; Las Vegas, Aug. 18-19; McLean, Va., Sept 21-22; and Chicago, Oct. 5-6.
June 9, 2005
SkillSoft, a leading provider of enterprise e-learning, presented its Learning Leader of the Year Award to Todd Slater, Ph.D., Director of Creative Media for PSCU Financial Services.
June 7, 2005
Who said credit unions can’t have fun promoting financial services products and services? Tellers at State Employees Credit Union are sporting mortarboards and wedding veils to let members know that the credit union offers themed designed gift cards for graduations, weddings, birthdays, and ...
June 2, 2005
If you want to deliver outstanding service to your debit cardholders, outsource it to PSCU Financial Servcies' top-notch Contact Center. Member satisfaction is at an all-time high because questions and problems can normally be resolved in a single phone call – at any hour of the day or night.
May 24, 2005
DuPont Community Credit Union (DCCU) of Waynesboro, Va., added $15 million in outstanding credit card balances with a two-month promotion that combined low interest rates with the launch of a Visa Platinum card that offers an industry-leading rewards program. PSCU Financial Services provided ...
May 19, 2005
PSCU Financial Services announced that it has begun migrating 26 member-owner credit unions to its enhanced DebitAdvantage™ Solution for signature and PIN debit cards. Once these migrations are complete, the DebitAdvantage platform will service nearly 500,000 PIN debit accounts.
May 9, 2005
PSCU Financial Services, the nation's largest Credit Union Service Organization, today announced an agreement with Pearl Harbor Federal Credit Union, Honolulu, Hawaii, to handle credit card processing services for its 21,000 members.
May 3, 2005
PSCU Financial Services and First Data Western Union Foundation today announced that 25 elementary school teachers from across the country have been selected to attend The Colonial Williamsburg Foundation’s Teacher Institute.
April 26, 2005
PSCU Financial Services announced today that it has reached a milestone: more than 1 million cardholders currently benefit from its CURewards loyalty program offered as part of the company’s CreditAbility™ and DebitAdvantage™ processing platforms.
April 19, 2005
Highlights from the PSCU Financial Services Member Forum included:
• A legislative update and look at current industry trends by NCUA's Holly Herman
• Compelling reasons to develop services for small businesses, by Visa's Craig Card
• Results of Javelin’s annual study of 13,000 online ...
April 18, 2005
PSCU Financial Services announced results from the election of officers for its Board of Directors: Ariel Chun, chairman; Craig Esrael, vice chairman; Susan Adams, secretary; Michael Hale, treasurer.
Wescom Credit Union of Pasadena, Calif., credits effective promotions for a 22 percent gain in outstanding credit card balances for 2004—the largest annual gain ever for Wescom’s credit card program. PSCU Financial Services provides Transaction Level Processing for Wescom CU’s 77,500 cardholders.
April 4, 2005
PSCU Financial Services today announced that it has issued 1.6 million points to the 10 winners of its second annual CURewards Sweepstakes, which is designed to boost activity for credit unions’ credit and debit cardholders during the all-important holiday spending season.
March 29, 2005
PSCU Financial Services announced that John Pembroke has joined the company as its Executive Director of Marketing and Product Development. Pembroke brings more than 15 years of business-to-consumer and business-to-business experience in marketing, ecommerce and sales.
March 25, 2005
PSCU Financial Services member-owner credit unions are among the first to upgrade to the newest version of the CheckFree Web platform for electronic billing and payment.
March 22, 2005
PSCU Financial Services announced today that it has declared patronage dividends of $21.6 million. This dividend, the largest in the company’s history, represents a $15.0 million target dividend plus an additional dividend of $6.6 million due to the company’s financial success.
March 17, 2005
A series of promotions boosted outstanding credit card balances by 23.5 percent in one year for Northern Massachusetts Telephone Workers Credit Union, of Lowell, Mass. PSCU Financial Services provides processing for the credit union’s 13,000 cardholders.
March 7, 2005
The PSCU Financial Services Board of Directors today announced that the company has donated $50,000 to the World Council of Credit Unions’ (WOCCU) Tsunami Relief Fund. These funds will be used to assist hundreds of credit unions in Southeast Asia that were either damaged or destroyed.
Feb. 22, 2005
PSCU Financial Services announced today that Steve Salzer has joined the company as its corporate counsel. Along with the company's General Counsel Michael Freedman, of Tampa-based Freedman and Michaels, Salzer is responsible for all legal matters at the company.
Feb. 17, 2005
Harvard University Employees Credit Union of Cambridge, Mass., recently doubled its credit card outstanding balances from $2.6 million to $5.4 million with a series of promotions that were supported by PSCU Financial Services.
Feb. 11, 2005
Freedom Federal Credit Union, located in Bel Air, Md., has converted the processing for its debit and credit card accounts to PSCU Financial Services, the company announced today.
Feb. 7, 2005
PSCU Financial Services today announced the redemption of the 1997 revolving funds, resulting in the return of more than $3.9 million in patronage equity to member-owner credit unions. Member-owner credit unions received the patronage equity three months ahead of the scheduled payment due date.
Jan. 17, 2005
PSCU Financial Services donated $100,000 to help cover emergency expenses of active duty military personnel and their families, including expenses related to reduction of income during deployment and as well as expenses for families who travel to be with injured soldiers during their recovery.
Jan. 4, 2005
PSCU Financial Services has rolled out a new electronic statement delivery solution called PayLynx StatementSource™ that meets credit union members’ online bill presentment needs.
Dec. 7, 2004
Dun & Bradstreet has raised its credit rating for PSCU Financial Services from fair to good, which reflects the company’s growing asset size and stability. PSCU Financial Services also announced that it has exceeded $200 million in assets.
Dec. 2, 2004
PSCU Financial Services, the nation’s largest credit union service organization, launched CUAlwaysTM, a member services solution designed for credit unions to provide uninterrupted, high-touch, full-service consumer support for their members 24 by 7.
Nov. 15, 2004
PSCU Financial Services announced that Brian Crawford has been appointed Chief Strategy Officer. In this newly created position, Crawford’s objective is to improve the value of the PSCU cooperative for its members by directing the company’s long-term, competitive and strategic relationships.
Nov. 5, 2004
PSCU Financial Services, today announced long-term agreements in which it will continue to perform credit and debit card processing services for two South Carolina credit unions: South Carolina Federal Credit Union, North Charleston, S.C., and AllSouth Federal Credit Union, Columbia, S.C.
Nov. 2, 2004
PSCU Financial Services today announced that it has made a contribution to the CUNA Lending Council Scholarship Fund at the Founder level. The Scholarship Fund is designed to offer educational resources that enhance the lending expertise of credit union personnel.
Oct. 29, 2004
The U.S. Supreme Court decision that allows financial institutions to issue all brands of major credit cards may have a dramatic effect upon the credit union industry. PSCU announced that it is advising its member-owner credit unions to exercise caution before offering new credit card portfolios.
Oct. 25, 2004
VyStar Credit Union, of Jacksonville, Fla., has signed a long-term debit and credit card processing contract with PSCU Financial Services.
Oct. 11, 2004
PSCU Financial Services today announced that it has donated $25,000 to the Florida Credit Union Foundation for its Hurricane Relief Fund.
Oct. 5, 2004
Lockheed Federal Credit Union, Burbank, Calif., earned almost 1,000 new online bill payment subscribers in six weeks with a weekly promotion that afforded both current and new subscribers a chance to win up to $1,000. The credit union uses PSCU Financial Services PayLynx online bill payment product.
Oct. 1, 2004
PSCU Financial Services announced that DFCU Financial, Lockheed Georgia Employees’ FCU, US First FCU, and Vystar CU have extended their PayLynx online bill payment product processing agreements.
Sept. 27, 2004
PSCU Financial Services today announced that it is the first credit union service provider to offer new fraud management software that incorporates merchant data to deliver enhanced fraud prediction accuracy and reliability for debit and credit card transactions.
Sept. 20, 2004
Wings Financial Federal Credit Union, Apple Valley, Minnesota, announced their recent conversion of more than 6,000 online bill payment subscribers to PSCU Financial Services’ PayLynx online bill payment product. Subscribers can pay anyone in the U.S., and their payments are guaranteed.
Sept. 7, 2004
PSCU Financial Services announces that it is conducting one-day seminars at regional locations nationwide for its member-owners.
Sept. 1, 2004
The balance transfer promotion at Empire CU netted almost $1 million in outstanding balances through the end of July. This promotion, offered through PSCU Financial Services’ Balance Consolidation Solution, is effective until Aug. 31.
Aug. 20, 2004
PSCU Financial Services announced today that it has implemented a business continuity plan to ensure continuous operations of critical systems and business processes that serve more than 500 member-owners.
July 30, 2004
Tinker FCU promotions draw $3 million increase in
outstanding balances in just eight weeks with help from PSCU Financial Services.
July 19, 2004
PSCU has announced a five-year agreement with The Tennessee Credit Union, Nashville, Tenn., to continue to handle card processing services for its credit and debit cardholders.
July 9, 2004
PSCU Financial Services, the nation's largest credit union service organization (CUSO), today announced that it continues to outperform the industry in recovering losses due to fraudulent use of credit cards.
July 6, 2004
Dozens of credit unions have joined PSCU Financial Services in supporting the award-winning American History education programs produced by The Colonial Williamsburg Foundation. Credit unions can fund electronic field trips for local schools or a week-long seminar for American history teachers.
June 28, 2004
Innovative employee incentives have spurred more than $1.8 million in credit card balance transfers since March 1, 2004, for Provident Credit Union of Redwood Shores, Calif.
June 21, 2004
Two credit unions have almost doubled the number of online bill payment subscribers by offering the service free to qualified members. VyStar CU boosted online bill payment subscribers by 45 percent in just over four months, while Ent FCU posted similar gains through a year-long promotion ...
June 14, 2004
PSCU Financial Services announced that Andrews Federal Credit Union of Suitland, Maryland, Pan Am Horizons Federal Credit Union of Miami, Florida, and Rivers Edge Community Credit Union of Allen Park, Michigan are implementing PSCU Financial Services’ PayLynx online bill payment product.
June 9, 2004
PSCU Financial Services today announced five year agreements with Aerospace Community Credit Union, St. Charles, Mo. and MidWest Financial Credit Union, Ann Arbor, Mi. to continue to handle card processing services for both credit unions’ credit and debit cardholders.
June 1, 2004
Over $14,000 was raised for the Children’s Miracle Network at a golf benefit tournament sponsored by PSCU Financial Services. More than 95 golfers played in the company’s Annual Golf Benefit held in conjunction with the company’s Annual Member-Owner Meeting in Las Vegas.
May 24, 2004
ORNL Federal Credit Union of Oak Ridge, Tenn., the third largest credit union in Tennessee, has signed an agreement to convert its 58,000 ATM accounts to PSCU Financial Services’ DebitAdvantageTM platform.
May 20, 2004
PSCU Financial Services, the nation's largest Credit Union Service Organization (CUSO), announced its board of directors created an audit committee to assist the board in fulfilling its oversight responsibilities.
May 14, 2004
PSCU Financial Services, the nation's largest Credit Union Service Organization (CUSO), today announced an agreement with Deere Harvester Credit Union, East Moline, Ill., to continue to handle card processing services for 10,000 credit card accounts.
May 10, 2004
PSCU Financial Services is proud to announce that the company is the recipient of two International Communicator Awards of Distinction for their work in the area of electronic performance support systems (EPSS) and distance learning.
May 7, 2004
Statewide Federal Credit Union of Flowwood, Mississippi, signed a five-year agreement to convert its 4,400 ATM cards and ATM processing to PSCU Financial Services’ DebitAdvantage™ platform. PSCU Financial Services will drive Statewide’s ATMs, as well as process ATM, debit and credit card ...
May 5, 2004
PSCU Financial Services announced the reelection of officers for its Board of Directors following the company’s recent annual meeting April 21-23 in Las Vegas.
May 3, 2004
US Airways Federal Credit Union of Pittsburgh, Pa., boosted its outstanding credit card balances from $45 million to $57.5 million through a series of successful promotions. Many of these promotions were enabled by Transaction Level Processing (TLP) and Balance Consolidation solutions from PSCU ...
April 27, 2004
PSCU announces it will offer credit and debit card contact center support to a wide range of issuers in addition to its current client base of 500-plus credit unions. This effort is part of the company’s overall growth strategy and focuses on providing contact center support to institutions that ...
April 16, 2004
PSCU Financial Services announced today that it has signed a one-year contract with TermNet Merchant Services of Atlanta, Ga., that enables member credit unions to obtain merchant processing from a preferred vendor.
April 5, 2004
PSCU Financial Services announced that it has declared patronage dividends of $11.7 million, payable to its more than 500 member credit unions nationwide.
March 30, 2004
PSCU announced that it has declared patronage dividends of $11.7 million, payable to its more than 500 member credit unions nationwide. This is the ninth consecutive year that the company has issued dividends.
Suncoast Schools FCU of Tampa, Fla., boosted its outstanding balances by 35 percent to $233 million in 2003. Linda Darling, Suncoast’s Executive Vice President & CFO, was inspired to focus on the CU’s credit card portfolio after attending the PSCU Financial Services annual meeting in 2003.
March 22, 2004
Perfect for birthdays, graduations and all special occasions, PSCU Financial Services’ new gift card program, enables its member-owners to participate in this high-demand consumer offering.
March 8, 2004
PSCU Financial Services today announced that Chuck Fagan has been appointed Executive Director of Sales. In his new position, Fagan assumes responsibility for marketing debit, credit and PSCU's suite of eServices products to member-owner credit unions as well as non-member credit unions.
March 4, 2004
PSCU announced that it will offer its member-owner credit unions interactive Alert/Notification and Collections Solutions, enabled by Xpedite System’s voiceREACH® platform, in addition to Xpedite’s eStatement/eInvoicing Solution, as an extension of their customer outreach services.
March 1, 2004
PSCU Financial Services recently launched EasyToCUInfoLinkPlusTM, a program that offers cardholders the ability to securely perform a wide variety of services online, such as activating credit cards and paying credit card bills.
Jan. 29, 2004
PSCU Financial Services’ President David J. Serlo's ability to build a high-performing, employee-centric company is heralded in a recently released book entitled, “The Attitude of Leadership” by popular author and speaker Keith Harrell.
Jan. 12, 2004
Citadel Federal Credit Union, of Thorndale, Penn., has signed a long-term debit and credit card processing contract with PSCU Financial Services.
Jan. 5, 2004
TruMark Financial Credit Union, located in Trevose, Pa., converted the processing for its debit and credit card accounts to PSCU Financial Services in November 2003.
Dec. 30, 2003
PSCU Financial Services today announced an agreement with BENCHMARK Federal Credit Union, West Chester, PA., to handle card processing services for 7,500 credit card accounts. Under the terms of the agreement, PSCU will provide a full service solution to BENCHMARK FCU and it's cardholders.
Dec. 12, 2003
PSCU Financial Services today announced that Harry Sargent has been appointed as the Director of the Eastern Service Center where he is responsible for managing the company’s client relationships in the Eastern United States.
Dec. 4, 2003
The number of debit account cardholders and the transactions they generate continues to grow in the credit union industry, despite the recent decrease in debit card interchange fees. PSCU announced that its debit business is booming: new DebitAdvantage accounts are up by more than 20 percent.
Dec. 2, 2003
PSCU Financial Services announced today that President David J. Serlo has been named “Executive of the Year” for the Private Sector by the local chapter of the Society for Human Resources Management, the world’s largest human resource management society.
Nov. 12, 2003
PSCU Financial Services today announced the redemption of the 1996 revolving funds, resulting in the return of more than $1.64 million in patronage equity to member-owner credit unions. Member-owner credit unions will receive the patronage equity by the end of November—four months ahead of schedule.
Nov. 11, 2003
PSCU Financial Services today announced that Michael Gulledge has joined the company as the new Director of Credit Services.
Oct. 6, 2003
PSCU releases CURewards for DebitAdvantageTM, a marketing loyalty program designed to build credit union’s debit card transaction volume.
CURewards for DebitAdvantage enables credit union debit cardholders to earn points for a variety of travel and brand name merchandise awards.
Oct. 1, 2003
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