Leadership Webinar

By Callahan & Associates | Nov. 12, 2015

In this webinar, Callahan & Associates and Nathan Anderson discuss best practices and tips from MACU about how to assess members' needs, advise them of their options, and assist them with their choice.

By Callahan & Associates | Oct. 29, 2015

In this Callahan webinar, Victoria Burton and Kristi Kenworthy, vice president of marketing and assistant vice president of e-commerce respectively, discuss how USAlliance's online, mobile, and app-based capabilities allow first contact and long-term relationship development without face-to-face interaction.

By Callahan & Associates | Oct. 22, 2015

Learn how to make the most of today's lending environment by understanding the credit union's place in the market and comparing the performance of other institutions in a given metro area, county, or state.


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By Callahan & Associates | Oct. 8, 2015

In this webinar, Callahan & Associates and Westerra CEO Jennifer Meyers discuss how the credit union uses its own performance data, national and regional economic reports, and internally drawn qualitative assessments to monitor its loan loss allowance.

By Callahan & Associates | Sept. 10, 2015

Firefighters Credit Union expects to make $250,000 in net income in 2015 from its in-house insurance agency. Learn how the Los Angeles credit union expects to push this revenue stream to $1 million per year in the near future.

By Callahan & Associates | Sept. 1, 2015

Jay Johnson, executive vice president of Callahan & Associates, offers insider tips on how to create a more engaging, effective strategic planning session.

By Callahan & Associates | Aug. 27, 2015

Learn how Altra Credit Union's Go Mobile team has helped the institution lower its average member age to 39, nearly a decade younger than industry average.

By Callahan & Associates | Aug. 11, 2015

Accurately measuring a credit union’s performance is the foundation to making successful strategic decisions. But what’s the best way to measure performance? By using similar financial institutions to create meaningful benchmarks.

By | Nov. 11, 2014

Jim Heile, the vice president in charge of consumer services and card lending at Members 1st FCU, discusses how the credit union launched a non-auto indirect lending program.

By | Oct. 7, 2014

Tina Cheung is a successful a real-estate agent and a former VP of Operations at a credit union. In this presentation, she shares what agents looking for and how credit unions can catch their attention.