When a new CEO joins the team, everyone looks to them for oversight, supervision, and, most importantly, leadership. That’s a tall order to fill, regardless of whether the CEO has worked his or her way up the ranks or is joining the credit union from another institution.

This collection features thoughtful advice from new credit union CEOs on what it takes to lead a successful transition and how to build that success from day one. 

Callahan Collections

CEO Onboarding

By Erik Payne | July 15, 2019

Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.

By Erik Payne | June 24, 2019

When Liz Hayes became CEO of Infinity FCU in 2014 she inherited an institution in need of a new direction. In gaining the trust and buy-in of her team, she helped set one.

By Erik Payne | June 10, 2019

After a decade of slow growth, Patelco hired a new CEO in 2013. Erin Mendez brought new ideas and jumpstarted a new culture at the California cooperative.


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By Erik Payne | April 22, 2019

When Ty Muse became the CEO of Visions FCU in 2013, he brought new ideas and a new leadership style to the Empire State cooperative.

By Callahan & Associates | Aug. 2, 2017

In this Callahan Collection, eight credit union chief executive officers offer their opinion on what it takes to be a successful CEO and how to build that success from day one.