When a new CEO joins the team, everyone looks to them for oversight, supervision, and, most importantly, leadership. That’s a tall order to fill, regardless of whether the CEO has worked his or her way up the ranks or is joining the credit union from a new institution.

This collection features thoughtful advice from new credit union CEOs on what it takes to be a successful CEO and how to build that success from day one. 

Callahan Collections

CEO Onboarding

By Erik Payne | July 15, 2019

Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.

By Erik Payne | June 24, 2019

When Liz Hayes became CEO of Infinity FCU in 2014 she inherited an institution in need of a new direction. In gaining the trust and buy-in of her team, she helped set one.

By Erik Payne | June 10, 2019

After a decade of slow growth, Patelco hired a new CEO in 2013. Erin Mendez brought new ideas and jumpstarted a new culture at the California cooperative.


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By Erik Payne | April 22, 2019

When Ty Muse became the CEO of Visions FCU in 2013, he brought new ideas and a new leadership style to the Empire State cooperative.

CEO Onboarding

By Callahan & Associates | Aug. 2, 2017

Welcome Aboard: A Guide For New CEOs.

By Kris VanBeek | April 15, 2013

With old troubles in the past, USAlliance will pursue new opportunities.

By Brad Canfield | April 15, 2013

KeyPoint taps member talents to hone its products.

By Charlotte Cash | April 15, 2013

CommonWealth One FCU emphasizes internal organic growth.

By Chuck Purvis | April 15, 2013

After a period of rebuilding, Coastal Federal Credit Union posts three record-breaking years.

By Rebecca Wessler | Oct. 24, 2011

Doug Fecher, CEO of Wright-Patt Credit Union, offers a new leader advice on how to take the helm of a financial cooperative.