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Merriam-Webster defines “leadership” as the act of molding individuals into a team. How leaders choose to mold those individuals can vary greatly and have a profound effect on how the team performs. This Callahan Collection spotlights notable leaders across credit union land by digging into their past, discovering how they joined the movement, finding out what makes them tick, asking about career successes and lessons learned, and seeking advice for the future of credit unions.
The SVP of human resources development at State Employees Credit Union of Maryland discusses his credit union's response to the coronavirus pandemic.
The CEO at Credit Union 1 discusses his credit union's response to the coronavirus pandemic.
The CEO at Opportunities Credit Union discusses her credit union's response to the coronavirus pandemic.
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The COO at Sandia Laboratory Federal Credit Union discusses his credit union's response to the coronavirus pandemic.
The chief human resources officer at Community First Credit Union discusses her credit union's response to the coronavirus pandemic.
The SVP of member experience at Premier America Credit Union discusses her credit union's response to the coronavirus pandemic.
The CEO of Border FCU, who began her career in accounting, explains how serving the underserved hews more closely to social work than anything else.
The Rivermark Community president and CEO began his career as webmaster and says the front-facing member experience is a priority now equal to back-end bookkeeping.
The SECU Foundation executive director applies the solution-focused philosophy of leadership she learned in the trenches to the community impact work she now leads.
The CEO of GECU shares her thoughts on what makes a great leader, teachable moments, and why more credit unions should strive to be active participants in a global movement.
How an economic developer, money manager, and keen collaborator at the helm is empowering a green revolution at Vermont State Employees Credit Union.
The CEO of CommunityAmerica Credit Union talks about community impact, vision for teams, and why everything starts and ends with members.
The CEO of LGFCU and Civic FCU discusses the importance of living with purpose, where he finds inspiration, and what credit unions really provide members.
The CEO of Texas Trust Credit Union talks about what he’s learned through the years, how he found his way from auditor to credit union CEO, and why there’s no room for a big ego when it comes to helping members.
The CEO of LGE Community Credit Union talks mentors, teams, and putting members first.
The CEO of Canyon State Credit Union shares valuable lessons learned through rebuilding troubled organizations.
The CEO of Anheuser-Busch Employees’ Credit Union talks inspiration, role models, and finding opportunities.
The president and CEO of Cornerstone Credit Union League shares her thoughts on the importance of focus, finding inspiration, and what she’d like to see more of within the credit union industry.
The president of the California and Nevada Credit Union League shares what drew her to the credit union movement and why she thinks more collaboration is a must-have for the future.
The CEO of Affinity Plus discusses the importance of transparency, the benefit of leading a different kind of team, and the power behind the movement’s voices.
The CEO of ALM First Financial Advisors talks early risks, leadership skills, and winding career journeys.
This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.
The CEO for University of Iowa Community Credit Union shares how developing relationships, solving problems, and uncovering opportunities have helped the cooperative thrive.
The CFO for One Credit Union in Vermont talks early lessons, inspiration, and hopes for the future.
The head of Orange County’s Credit Union talks leadership, mentors, and recruiting — and retaining — the best associates for her team.
The CEO of DOLFCU talks about thinking differently, working collaboratively, and taking chances.
The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of disruptive change.
What do boards want from CEOs? Ask Ida Bowen, who served on the board of Deepwater Industries Federal Credit Union before becoming its CEO.
The CEO of Community Credit Union offers her view on adaptability, tough conversations, and industry needs.
The marketing director of Affinity Plus FCU talks about micromanaging, leadership vulnerability, and onboarding new members after the Ditch Your Bank campaign.
The chief financial officer of First Community in Texas talks about questioning authority, the regulatory environment, and the future of credit unions.
The vice president of human resources at SECU of Maryland shares insights on managing HR through organizational change, branch modernization, and shifts in brand and culture.
The senior human resources manager at Credit Union 1 in Alaska shares tips to work with an office full of millennials as well as a veteran perspective on hiring and firing.
Eric Givens, senior director of digital banking at Arizona Federal Credit Union, talks technology and understanding what makes millennials tick.
Wendy Bryant-Beswick, chief marketing officer at Generations Federal Credit Union, talks about digital transitions, max-value mediums, and why marketers deserve a dedicated seat at the strategy table.
Experiences in high-tech manufacturing, small business services, and the rodeo have prepared Kim Alexander, executive vice president and chief financial officer of Warren Federal Credit Union, for her role at a high-growth credit union.
Joy Wilson, chief administrative officer of ORNL Federal Credit Union, talks about identifying talent and competencies, collaborating, and managing through dynamic change.
Hilary Eisbrenner, chief financial officer at Keesler Federal Credit Union, shares thoughts on leadership, industry challenges, team-building, and dream-following.
Erin Mendez, CEO at Patelco Credit Union, describes how changing a culture requires tough decisions, collaborative work, and faith in those around you.
Griff O’Brien, senior vice president and chief membership officer at Advantis Credit Union, details his recipe for cultural success at a large credit union.
Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
Susan Makris, senior vice president and chief human resources officer at Patelco Credit Union, explains the importance of leadership style and culture within a growing credit union.
Wayne Hood, senior vice president and chief legal officer at ORNL Federal Credit Union, reflects on his leadership style, sources of inspiration, and the potential for some mutually beneficial alliances with banks.
The vice president of human resources at USAlliance Federal Credit Union talks career paths, talent identification, and management philosophy. Notable quote: “Reach for the moon; if you slip and fall, you find yourself among stars.”
Debra Vollmer, senior vice president at Langley Federal Credit Union, reflects on her leadership style, lessons learned during her career, and opportunities for the industry.