Visit the Read & Watch page on CreditUnions.com for the latest coverage of credit union performance insights, best practices, vetted strategies, commentary, and more.

READ & WATCH
By Callahan & Associates, Inc. | July 21, 2021

Join a panel of credit union executives as they discuss how to successfully launch Employee Resource Groups (ERGs). These leaders will share their experiences and key lessons learned to date with examples spanning multi-year programs to brand-new initiatives.

By Origence, a CU Direct Brand | July 19, 2021

Lenders that fail to meet the changing demands of their borrowers will be ill-equipped to compete for their business.

By RenoFI | July 19, 2021

Home equity loans for remodeling can help fill the mortgage lending pipeline as the refinancing boom begins to fizzle.

 

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By Erik Payne | July 19, 2021

A two-week apprenticeship program between the contact center and digital services teams at Corning FCU uses live member interactions to teach necessary skills.

By Marc Rapport | July 19, 2021

How Riverways FCU is making a growing impact in its mid-Missouri market while listening to members and limiting risk.

By PSCU | July 12, 2021

Opti-channel: a new approach to using analytics to meet digital expectations one member at a time.

By Alogent | July 12, 2021

By incorporating insights like feature adoptions, user behavior, fraud data, and more, credit unions can better prepare for the future.

By Erik Payne | July 12, 2021

After a two-year concerted effort, Teachers FCU is turning its goal of attaining real-time data insights into a reality.

By Marc Rapport | July 12, 2021

Alliant’s Maura Ronayne uses business intelligence to help the credit union make intelligent business decisions from the member experience perspective.

By Marc Rapport | July 12, 2021

Afena FCU partners with a local foundation to take on payday lenders with long-term, low-rate loans with a savings component and financial counseling.