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When it comes to your member experience, simplicity and ease are key. Whether it's signing up for a Membership or purchasing a new product, your digital journeys should be as effortless as possible. But how do we measure simplicity and ease for our various member journeys?
What credit unions need to know about members, lending, asset quality, share balances, and more at first quarter 2019.
Credit union membership grew 4.0% year-over-year and share growth accelerated 65 basis points quarter-over-quarter. What else happened in first quarter?
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Five can't-miss data points this week on CreditUnions.com.
Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
How residual based financing helps credit unions keep up with a changing auto lending landscape.
The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
Kony DBX applications remove the digital wall between members and their credit unions, creating a one-to-one member experience.
Canvas Credit Union’s 18-month-old account was designed with younger members in mind and has attracted millions in deposits to the Colorado cooperative.
Now’s the time to go beyond financial metrics to measure — and empower — employee, member, and community impact.