A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

Good leadership requires addressing the causes of problems, putting solutions in place that eliminate repeat problems, and taking accountability for institutional failures.

2013 Beige Book Responses

In an increasingly competitive hiring market, more credit unions are emphasizing incentivized pay.

A balanced salary strategy considers what other executives make as well as the credit union’s financial health.

In an increasingly competitive hiring market, more credit unions are emphasizing incentivized pay.

SAFE Credit Union encourages members to do the sensible thing and save.

Planning ahead both retains talent and eases the transition when a talented manager leaves.

After a lengthy re-scoring process of 35,000 credit card holders, SAFE Credit Union used their service bureau's Trigger Alerts to help manage the process.

For SAFE Credit Union, personal finance management tools offer clear benefits for their membership.

Better Branches, LLC is a CUSO formed out of SAFE Credit Union’s need for a more consistent service and cross-selling approach across their branch network. As with other collaborative CUSOs, Better Branches benefits from the strengths of its owners.

With net interest margin at its lowest level in recent history, credit unions will need greater focus on expense control to overcome the earnings squeeze.