ASSOCIATED ARTICLES

Member One Federal Credit Union

By Marc Rapport | Jan. 2, 2017

Credit unions used creative ways to serve new markets and members throughout 2016, and they survived the first year of some dramatic document changes.

By Sharon Simpson | June 20, 2016

The Business Analytics Innovation Team at Member One FCU tasks six employees with digging into data to find areas of opportunity.

By Dahna Chandler | May 30, 2016

The Virginia credit union changed its mortgage lending paradigm to accommodate members’ availability and interests.

By Marc Rapport | Dec. 21, 2015

From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home (office.)

By Erik Payne | April 15, 2015

Callahan & Associates celebrates five years of adventure with the Anatomy Of A Credit Union series.

By Erik Payne | April 13, 2015

How three credit unions turned their sales-oriented social media strategies into engagement-driven ones.

By Erik Payne | Feb. 9, 2015

Member One FCU offers three lessons gleaned from six years of operating a process improvement team.

By Callahan & Associates | Feb. 1, 2015

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Drew Grossman | Jan. 22, 2015

Originally bound to the railroad industry, this once-small cooperative struck out on its own and is now on track to become Southwest Virginia’s premier financial institution.

By Drew Grossman | Jan. 22, 2015

How a growing credit union is increasing community awareness and ramping up relevance through responsive, daily marketing.

By Aaron Pugh | Jan. 22, 2015

Don’t bemoan a streak of bad luck: harness it. Fate dealt these fledgling businesses a bad hand, but their mentalities carried them through to ultimate success.

By Aaron Pugh | Jan. 22, 2015

Employees have numerous reasons for jumping ship. Here’s how to mitigate those grievances.

By Leigh Anne Terry | Jan. 22, 2015

How to reinvent your business model without losing your identity.

By Drew Grossman | Jan. 22, 2015

Member One aims to triple its assets within a decade. But to achieve that goal, it needs a team that can balance risk and reward across the organization.

By Erik Payne | Jan. 22, 2015

A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.

By Alix Patterson | Jan. 4, 2015

Credit unions need to recognize the power in their members' stories as a way to communicate the credit union difference.

By Rebecca Wessler | Dec. 22, 2014

Which loan strategies resonated with CreditUnions.com readers this year? Find out in this top 10 countdown.

By Tim Rowe | Oct. 22, 2014

Tim Rowe of Member one Federal Credit Union talks about its huge success switching to a flat rate for indirect auto loans.

By Erik Payne | Oct. 6, 2014

How Member One FCU ties in the humanities with its financial services strategy.

By Erik Payne | Oct. 1, 2014

This Virginia-based cooperative powerhouse dishes out key lessons in leadership, culture, adaptability, and the value of strategic aggression.

By Drew Grossman | Aug. 4, 2014

A larger market share gave Member One the leverage it needed to change how it compensated dealer partners.

By Erik Payne | March 31, 2014

Why Member One converted its core system and how it chose a new provider.

By Tim Rowe | July 15, 2013

Member One FCU uses ERM to identify and measure the impact of current business risks while assessing emerging threats.

By Aaron Pugh | Feb. 11, 2013

Are your SEGs getting the branch-quality blitz of financial insights and resources they deserve, or are you just going through the motions?