Pentagon Federal Credit Union

By Charlotte Taft | Feb. 2, 2021

Learn about the conception, development, and deployment of PenFed’s mortgage dashboards and how the credit union has used them to serve members.

By Alexandra Gekas | Dec. 17, 2018

Credit unions across the country spread cheer on social media.

By Marc Rapport | Jan. 30, 2017

Amid planning for compliance and interchange hits, credit unions can count on a little help from their friends.

By Erik Payne | Dec. 26, 2016

Nine strategies pinpointing how credit unions can better build, design, and staff their brick-and-mortar locations.

By Erik Payne | Feb. 22, 2016

One-hour wait times at a branch in Puerto Rico inspired the Virginia credit union to open a second branch in a San Juan suburb.

By Marc Rapport | April 6, 2015

PenFed’s large stake in unusual adjustable rate mortgages helps defend against rate hikes while bolstering its bottom line.

By Drew Grossman | July 7, 2014

What’s the secret to rotating executives to different positions successfully? Weekly meetings, low turnover, and trust.

By Jay Johnson | July 29, 2013

It’s time for credit unions to build on the momentum gained during the economic downturn and make long-term plans for the future.

By Andrew Bolton | July 15, 2013

Credit unions are on pace to break lending records set in 2012, but they need to recognize the reward and risk inherent in strong growth.

By Alix Patterson | April 29, 2013

Next Generation Credit Unions embrace the idea that just plain good is never good enough.

By Jay Johnson | April 15, 2013

Credit unions ended 2012 with record results across a range of measures.

By Yun Ma | April 8, 2013

CEOs of big and small credit unions share their secrets for generating income with less cost.

By Yun Ma | March 18, 2013

In PenFed’s unconventional leadership program, vice presidents take turns running nearly every department.

By Jay Johnson | Jan. 28, 2013

Now is the time for credit unions to invest in three key strategic areas to drive success in 2013: mortgage lending, younger member recruitment, and sophisticated data usage.

By Rebecca McClay | Oct. 15, 2012

Each mortgage modification a credit union makes to help members avoid foreclosure keeps the housing market in better health.

By Rebecca Wessler | Aug. 6, 2012

Pentagon FCU and SECU of North Carolina work with regulators to create transparent, member-friendly documents.

By Bailey Reutzel | May 14, 2012

PenFed’s 5/5 ARM is a sought-after product but one that takes commitment to efficiency.

By Bailey Reutzel | April 9, 2012

With PenFed’s 5/5 adjustable rate mortgage, members don’t have to worry about payments changing annually.

By Mark Reed | March 19, 2012

Each region in the U.S. has a particular product penetration strength, from credit cards in the Southeast to real estate loans in the Northeast.

By Rebecca McClay | Feb. 13, 2012

Tom Dorety, president and CEO of Suncoast Schools Credit Union, and Frank Pollack, president and CEO of Pentagon Federal Credit Union, reflect on 2011 accomplishments and 2012 goals.

By Rebecca McClay | Jan. 23, 2012

Georgetown University’s student-run credit union offers lessons in innovation and leadership transitions.

By Lydia Cole | Aug. 29, 2011

The credit unions' performance in second quarter of 2011 reflects local economies.

By Rebecca Wessler | Feb. 28, 2011

Five credit programs that unite members around a common bond.

By Jay Johnson | Aug. 4, 2008

Pentagon and SchoolsFirst post strong second quarter results but how they are achieving such healthy results – by delivering exceptional member value - is more noteworthy.

By Sara Gaab | Nov. 5, 2007

Take a look at Navy, State Employees, and Pentagon's 3Q results. All three industry leaders have posted strong growth.

By Chip Filson | May 28, 2007

The Pentagon Federal Credit Union and its Foundation sponsored a special concert of American patriotic songs by the US Army Chorus and the National Men's Chorus in Washington, DC.

By John M. Floyd | Feb. 20, 2006

Moral arguments aside, Pentagon CEO Frank Pollack states that a strong business case can be made against conversions. The math is simple: the credit union charter is best for members.

By Scott Homa | May 23, 2005

Between common-interest affinity programs, low rates, and monthly cash back rewards, Pentagon has clearly put the member first in credit card lending.