ASSOCIATED ARTICLES

Ent Credit Union

By E.C. Harrison | Nov. 26, 2018

Marketing leaders from three credit unions share strategies for how they nurture positive reviews, respond to negative ones, and retain members.

By E.C. Harrison | Oct. 22, 2018

It takes more than sleek teller machines to transform member experience. Tucson FCU’s transition to drive-thru ITMs required hours of planning, visits to other credit unions, a new training program, and a branch-by-branch rollout of the new machines.

By Marc Rapport | July 30, 2018

Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.

By Alix Patterson | May 21, 2018

Credit union title changes demonstrate the movement's stance on member service.

By Marc Rapport | June 5, 2017

The Colorado cooperative’s mortgage-backed security re-purchase strategy makes more of investments and funds member give-back programs.

By Marc Rapport | Oct. 20, 2016

First of three-phase implementation goes smoothly as the venerable ACH Network ramps up payments speed.

By Marc Rapport | May 2, 2016

Improving processes and building relationships with regulators are two ways credit unions can ease compliance pain.

By Callahan & Associates | Feb. 5, 2016

In this webinar, Callahan & Associates and Jon Paukovich, senior vice president and chief lending officer of Ent, discuss how Ent drives awareness among all parties in the home-buying process as well as how it plans to further develop this outreach.

By Ted Goldwyn | Sept. 28, 2015

A Colorado credit union’s popular CD special drew in $80 million as well as rate chasers looking for a good deal during bad times.

By Erik Payne | Aug. 17, 2015

How Ent Federal Credit Union’s partnership with a local institution helps it grow younger and serve the next generation of member.

By Erik Payne | Aug. 3, 2015

Stronger credit union-auto dealer partnerships can save members money and strengthen an institution’s bottom line.

By Erik Payne | Aug. 1, 2015

Ent FCU shares how it nails down the right communicative approaches for its members, its partners, and the larger marketplace.

By Callahan & Associates | July 15, 2015

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Erik Payne | June 1, 2015

Three credit unions, each with more than eight years of experience offering member insurance, provide insights into what has made their programs successful.

By Marc Rapport | May 4, 2015

Preparation, communication, and simple hospitality can go a long way toward making the grade with the regulator.

By Erik Payne | Jan. 30, 2015

Four lessons from Ent and Numerica credit unions on how to run a successful member business credit card.

By | Jan. 30, 2015

Jon Paukovitch from Ent Federal Credit Union describes the Realtor education classes that propel its successful mortgage origination program.

By Erik Payne | Nov. 3, 2014

Ent uses its realtor education classes to boost its awareness in its local community.

By Erik Payne | April 11, 2014

The industry shares its collective priorities for 2014 and beyond.

By Catherine Siskos | April 11, 2014

Competitiveness, income, risk, and engagement drive four distinct pricing models.

By Erik Payne | Sept. 2, 2013

What one credit union learned from a concentrated effort to improve productivity and efficiency.

By Thomas Cullen | April 4, 2011

Collections is a tough business, but the right attitude means the right results.

By Bill Vogeney | Aug. 23, 2010

Ent Federal Credit Union outlines the approaches, techniques, and attitudes that contribute to the success of its mortgage modification program.

By Aaron Pugh | March 22, 2010

What your collection department can do to achieve success and stay “the good guys” in a tough economic and media environment.

By Bill Vogeney | Jan. 26, 2009

Beleagured members benefit when Ent Federal Credit Union's collections team morphs into proactive Member Solutions department.

By Callahan & Associates | Jan. 1, 2009

Beleagured members benefit when Ent Federal Credit Union's collection team morphs into proactive Member Solutions department.

By Callahan & Associates | July 1, 2008

Ent Credit Union ($2.4B, Colorado Springs, CO) has seen significant growth and opportunity in their FHA program.

By Tom Geggel | July 3, 2006

Many seniors are concerned about funding their retirement, especially with rising medical and living expenses. A reverse mortgage product allows credit unions help older members address their financial needs.

By Annie Sebastian | May 29, 2006

Ent FCU provides a strong example of the need to continuously reevaluate one’s RBP program to ensure it meets both the members’ and the credit union’s needs.

By Tom Geggel | Oct. 3, 2005

Online mortgage application capabilities are helping credit unions achieve strong results.

By Jill Richardson | Sept. 15, 2003

Repossessions are a money loser, many credit unions say. Most credit unions have little positive to say about repossessed autos. The economy has taken its toll in the past few years, increasing bankruptcies and subsequently increasing a credit union's occasional need for repossessions, leaving credit unions with autos they do