The COVID-19 pandemic has presented new challenges and opportunities as well as changed some priorities.

The credit union leaders discuss opportunities and challenges and what they resolve to see happen in 2020.

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

Callahan & Associates celebrates five years of adventure with the Anatomy Of A Credit Union series.

For 21 quarters, Callahan & Associates has offered lessons and best practices through the Anatomy Of A Credit Union series. Here's an update on six reader favorites.

Which loan strategies resonated with CreditUnions.com readers this year? Find out in this top 10 countdown.

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

Insight from real estate agents on how to foster closer ties with realtors.

GTE Financial’s five-day guarantee assures homebuyers their closing documents will be ready to sign when they are.

GTE Financial struggled alongside its neighbors during the Great Recession. Now, a renewed focus on community engagement is strengthening all parties.

A special thank you to the employees and members of GTE FCU for their participation in Season 6 of our Anatomy series.

Joe Brancucci, CEO of GTE Federal Credit Union, shares his perspective on positioning the Florida cooperative for the future.

It takes the right blend of thinking, communication, and behavior to effectively market to members and build lasting brand value.

Intuitive product development and positioning helped turn on the tap for new lending in a Florida community.

Credit unions ended 2012 with record results across a range of measures.

2013 Beige Book Responses

The team at GTE FCU managed the credit union through home price declines and high unemployment.

Economic turbulence had an entire Florida community singing the blues, but the reinvigoration of a cooperative vornerstone is set to change the outlook in 2011.

Small businesses drive communities, and credit unions should develop relationships with them whenever possible.

Credit unions can stand out in a crowded marketplace by harnessing the power of different kinds of celebrities.

Take an in-depth look at how GTE got going in tough times.

FirstLook data provides a springboard to examine industry performance during 2010.

Credit unions are refortifying modification efforts and balancing risk and reward for short sells and foreclosures.

Patelco and GTE manage expenses and asset quality to earn their way back.

Why implementing a multi-year, long-term workout solution can help members and credit unions emerge from the mortgage market unscathed.

GTE FCU was founded in 1935 as the credit union for the Peninsular Telephone Company. Headquartered in Tampa, GTE FCU is now the fourth largest credit union in Florida and with more than $2.1 billion in assets one of the largest 60 credit unions in the country. Unfortunately, Tampa was one of the first areas hit with the “credit crisis,” trouble in housing arriving in 2007.

As credit unions like GTE FCU grow, says Bucky Sebastian, organizational development is increasingly essential because it is a credit union’s team and its culture that so often set it apart.

The number of credit unions declines every quarter, primarily due to industry consolidation via mergers. There seems to be two different scenarios that act as catalyst for a merger. Often, a smaller credit union is constricted in its ability to offer a full range of services and products to its members, and seeks out a larger credit union with which a merger would develop more complete service for

Credit unions are competing in new ways and realizing new opportunities in the current low interest rate environment. On December 5th, credit unions and credit union suppliers from across the country joined in on Third Quarter Trendwatch Call, as Chip Filson highlighted the ongoi

Credit unions have a long tradition of doing good. But this has mainly been the doing of good among those who belonged, who were members. It's time we thought more broadly. I celebrate in our history of helping ordinary people work together to make their lives better. But, as Bob Dylan wrote, "The times they are a changin'."

There is what some will call financial illiteracy in this country. It is broad, deep and very widespread. It works much to the disadvantage of credit unions and to the advantage of banks and lending corporations. What can credit unions do to turn this around, help members and increase advertising success?