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From direct deposits to direct outreach, analysts are greasing the gears of member service as they spin like never before.
Tableau User Group: July 2019
How to Party With Your Data CORE-ectly
The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
Data mining and skill refining were top-of-mind for many credit unions in 2018. Put lessons from these innovators into practice in 2019.
Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
Pre-launch marketing, follow-up surveys, and individual attention are ingredients in the not-so-secret sauce for success.