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When Advia Credit Union adopted a new digital banking platform, it used multiple channels to share upcoming changes and post-conversion updates.
Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
Thinking of buying a bank? Check out these best practices and insights from credit unions in the know.
Follow the lead of cooperative peers to add value, grow membership, and boost interchange earnings.
While banks drop free checking and debit reward programs, credit unions see checking accounts as the first stepping stone in building deeper member relationships.