ASSOCIATED ARTICLES

Michigan State University Federal Credit Union

By Erik Payne | May 13, 2019

MSUFCU journey mapped its eight-year-old online loan application process to identify, and address, pain points.

By Erik Payne | April 1, 2019

Michigan State University Federal Credit Union is a growing financial cooperative, but changes to its membership and pressures from its size will influence the future of the nation’s largest university-based credit union.

By Erik Payne | April 1, 2019

Community giveback is one of Michigan State University Federal Credit Union’s strategic initiatives. How much did it give across 2018? How did that help the credit union grow?

By Erik Payne | April 1, 2019

For MSUFCU, 2019 will be defined by delivery channels, members, and employees.

By Erik Payne | April 1, 2019

Four years ago, Michigan State University Federal Credit Union adopted the Agile Method for its IT project management. See why the new model helps the credit union move faster.

By Erik Payne | April 1, 2019

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Marc Rapport | Jan. 7, 2019

The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.

By Marc Rapport | Dec. 31, 2018

Data mining and skill refining were top-of-mind for many credit unions in 2018. Put lessons from these innovators into practice in 2019.

By | Nov. 7, 2018

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Erik Payne | Nov. 5, 2018

How a piece of physical collateral educated members on the benefits of digital wallets and increased card usage at the same time.

By Marc Rapport | July 23, 2018

A CFO-led team of four specialists and an intern collaborate across the enterprise at the world’s largest university credit union.

By Erik Payne | June 11, 2018

New ideas like a feedback wall, location-specific specials, and iPads loaded with financial literacy apps for youth highlight MSUFCU’s pop-up experiment.

By Marc Rapport | May 7, 2018

Quicken Loans might be underpinning the revitalization of Detroit, but financial cooperatives are serving the long-awaited renaissance in their own ways.

By Erik Payne | Sept. 18, 2017

MSUFCU looks inward to identify sticky products and save members millions.

By Erik Payne | Sept. 4, 2017

BECU and MSUFCU provide lessons in communication and expectation.

By Marc Rapport | Jan. 2, 2017

Five ways credit unions decided whether to deploy or defer new technologies.

By Erik Payne | May 30, 2016

Michigan State University FCU’s new Financial Innovation and Education Center promises to introduce a new generation to the credit union industry.

By Marc Rapport | March 28, 2016

How two credit unions' online, mobile, and app-based capabilities allow first contact and long-term relationship development without face-to-face interaction.

By Andrew Bolton | Dec. 8, 2014

Business lending is playing a larger role at credit unions and accounts for 6.4% of the industry's loan portfolio.

By Aaron Pugh | Oct. 1, 2012

Michigan State University FCU invests in entrepreneurs to retain young membership and jump-start community businesses.

By Aaron Pugh | Aug. 20, 2012

Credit unions that aren’t active in student lending can assist students in other ways.

By Bailey Reutzel | June 25, 2012

Saving members money through refinance challenges has become a trackable industry trend that grows loan portfolios.