TruStone Financial Credit Union

By Marc Rapport | May 17, 2021

Senior branch managers from five credit unions share how COVID-19 challenges yielded opportunities to deepen member connections and broaden staff skills through cross-training.

By Erik Payne | June 25, 2018

An updated LOS operating system prompted TruStone Financial to re-evaluate its own loan processes.

By Maya Neuman | Dec. 1, 2017

As rosters at credit unions grow, it is important credit unions ensure members are fully using all their cooperatives have to offer.

By Callahan & Associates | Oct. 13, 2017

Callahan & Associates and Katie Grindeland, Senior Vice President of Marketing and Communications at TruStone Financial discuss how the credit union conceived and executed their “Neighborgood” campaign.

By Marc Rapport | July 17, 2017

The Twin Cities financial cooperative used social media to entice members to call out good causes and made a lot of positive impressions in the process.

By Marc Rapport | Dec. 21, 2015

Check out how these forward-leaning credit unions took advantage of a growing economy and responded to regulatory challenges to keep loans growing.

By Ted Goldwyn | Nov. 9, 2015

In early 2015, the Minnesota credit union tapped retail branch staff to make cross-selling calls and build member relationships.

By Erik Payne | March 9, 2015

How TruStone Financial’s tiered pricing matrix facilitates instant loan decisions for autos and recreational vehicles.

By Kaufman & Canoles | July 14, 2014

Why credit unions shouldn't be defensive when it comes to litigation.

By Sharon Simpson | Aug. 12, 2013

A Minnesota credit union relies on its board’s diversity and desire for education to enhance its performance.