Premier America Credit Union

By Erik Payne | June 22, 2020

The SVP of member experience at Premier America Credit Union discusses her credit union's response to the coronavirus pandemic.

By Marc Rapport | Dec. 2, 2019

Seven credit union leaders share best — and next — practices for crafting the perfect request for proposal.

By Marc Rapport | Dec. 2, 2019

Putting tech tools into play, and into their proper place, requires following strategy and letting the experts do the leg work.

By Marc Rapport | Dec. 3, 2018

Credit unions share how they realized process improvements and encouraged culture changes through core conversions.

By Catherine Siskos | Oct. 14, 2013

By creating new jobs or redefining old ones, credit unions are making branches more efficient and profitable.

By Yun Ma | April 15, 2013

With clearly designated roles, Premier America’s branch employees enjoy greater productivity and job satisfaction.

By Carol Anne Burger | Sept. 30, 2002

While CUSOs offering brokerage and insurance products and services to members have garnered the lion's share of notice, Grace Mayo, president of Telesis Community Credit Union, Chatsworth California, proudly noted that TCCU's business lending and loan participation CUSO has quietly underwritten $500 million in member loans since 1992 without a single delinquency.