Five industry leaders share how they keep innovation at the forefront in a challenging, changing environment.

When Ty Muse became the CEO of Visions FCU in 2013, he brought new ideas and a new leadership style to the Empire State cooperative.

The government relations and engagement chief at Visions FCU shares how the New York-Pennsylvania-New Jersey credit union makes lobbying a team effort.

Credit unions can accommodate their older demographic with reverse mortgages, financial investment services, and elder abuse education.

Credit unions can offer special short-term loans and financial counseling during these high-spending months.

Over the past 15 years, Visions Federal Credit Union has coped with an extended local recession and a “500 year” flood. But through these difficulties, the credit union, its members and the larger economy have forged stronger ties that can weather any storm.

Remember the first time you logged into Home Banking, paid a bill online, obtained instant loan approval, or moved money between institutions via A2A? If you're like me, experiencing these capabilities were defining moments that forever would shift traditional banking transaction preferences (and expectations) to the online channel. Well, for me, this just happened again.