Star One Credit Union

By Erik Payne | Feb. 1, 2021

Low interest rates have ignited interest in refinances. At Star One, mortgage modifications build member loyalty.

By Rebecca Wessler | March 30, 2020

Credit unions help members and their communities every day of the year. Some of their more innovative offers are especially relevant during a time of heightened need.

By Stephanie Clark | March 21, 2016

Average member relationships increased 4.5% at credit unions nationwide and hit an all-time high, but what credit unions posted the highest dollar change?

By Stephanie Clark | March 14, 2016

What credit unions top the charts for employee payout? Find out in this Callahan & Associates leader table.

By Sam Taft | Feb. 29, 2016

At which credit unions did employees post the highest gains in fourth quarter 2015? Find out in this leader table.

By Stephanie Clark | Aug. 25, 2015

The California cooperative reaches all-time high in average member relationship.

By Marc Rapport | July 13, 2015

The California credit union opens 22% of its new memberships online and will soon add a mobile app option.

By Erik Payne | March 9, 2015

How Star One’s 14-month-old mortgage product attracts both young professionals and soon-to-be retirees.

By Callahan & Associates | Sept. 5, 2014

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Jay Johnson | April 21, 2014

In this Q&A with Rick Heldebrant, the CEO of Star One Credit Union discusses how the credit union takes the long view in its aim to retain members.

By Mark Reed | Aug. 6, 2013

By Sharon Simpson | July 15, 2013

Star One Credit Union hedges its interest rate risk by borrowing money at a fixed rate. What can other credit unions learn from this strategy?

Partner Perspective
Tuning Up For The Long Term

By Origence, a CU Direct Brand | May 20, 2013

As the economy continues to pick up momentum, forward-looking credit unions are finding that auto lending, retail lending, and new technology resources can help fuel growth.

By Drew Grossman | May 6, 2013

Star One Credit Union's real estate modification program lowers rates quickly and efficiently.

By Aaron Pugh | June 11, 2012

One California credit union balances investing fast with investing wise across its remote delivery suite.

By Thomas Cullen | June 6, 2011

As business moves online, credit unions need to understand how to capitalize on the potential channels.

By Thomas Cullen | Feb. 14, 2011

Solid pricing and a time-tested strategy helped Star One Credit Union generate loan growth in 2010.

By Elliott Kashner | July 13, 2009

Three mutually reinforcing relationships at the core of the virtuous cycle promote credit union growth, even during times of economic fluctuation.

By Lydia Cole | July 28, 2008

Star One Credit Union has a number of high-tech and wide-traveling SEGs, including Lockheed Martin, Yahoo! and Lam Research. The credit union wants to deliver member convenience, improve operational efficiency and increase member retention no matter where their members live, work or play.

By Tom Geggel | Oct. 31, 2005

The net spread per employee ratio is a productivity measure that portrays a wide array of business models among credit unions over $1 billion in assets.