High-profile breaches are commonplace, but members still expect immediate action, fast resolution, and clear communication. Experts at Wright-Patt Credit Union share the best ways to prepare for the worst.

Delivering safe and frictionless member experiences requires up-to-date identity data and an authentication approach that quickly authenticates the caller before the member hears “hello.” The result is greater call center efficiency, decreased Average Handle Time, improved security, and higher member satisfaction.

Callers are identified and cleared or cornered before ever getting to a live human agent.

Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.

Sharing returned deposit information fuels the powerful database in the fight against fraud.

Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

Five can't-miss data points this week on CreditUnions.com.

People in the know share what they know as the new year unfolds.

Consumer education and technology tools are the best defense against offensive fraudsters.

How credit unions can prevent and respond to credit card fraud risks.