By NICE Actimize | July 28, 2021

In this session, we share what lessons were learned during COVID, and how credit unions can employ new strategies to deal with financial crime during a digital transformation.

By Elan Financial Services | April 22, 2021

Learn about today’s cybersecurity environment and how credit unions can keep cardmember’s data safe.

By Elan Financial Services | Feb. 9, 2021

Ensure your credit card partner provides the best technology and people to protect your credit union and your members.


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By Rebecca Wessler | Aug. 3, 2020

Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

By Marc Rapport | July 7, 2020

Credit unions, insurers, and suppliers share tech tools for educating staff and members as fraudsters target coronavirus relief channels.

By PSCU | July 6, 2020

Here’s info credit unions can share with members to protect both from P2P scammers.

By Callahan & Associates | Dec. 16, 2019

Looking for new solutions? Check out these featured credit union suppliers.

By E.C. Harrison | Sept. 9, 2019

High-profile breaches are commonplace, but members still expect immediate action, fast resolution, and clear communication. Experts at Wright-Patt Credit Union share the best ways to prepare for the worst.

Delivering safe and frictionless member experiences requires up-to-date identity data and an authentication approach that quickly authenticates the caller before the member hears “hello.” The result is greater call center efficiency, decreased Average Handle Time, improved security, and higher member satisfaction.

Callers are identified and cleared or cornered before ever getting to a live human agent.

By Advanced Fraud Solutions | June 24, 2019

Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.

By Advanced Fraud Solutions | March 11, 2019

Sharing returned deposit information fuels the powerful database in the fight against fraud.

By Rebecca Wessler | Feb. 4, 2019

Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

By Rebecca Wessler | Jan. 22, 2019

Five can't-miss data points this week on CreditUnions.com.

By Marc Rapport | Jan. 21, 2019

People in the know share what they know as the new year unfolds.

By Marc Rapport | Nov. 19, 2018

Consumer education and technology tools are the best defense against offensive fraudsters.

By Elan Financial Services | May 14, 2018

How credit unions can prevent and respond to credit card fraud risks.

By Rebecca Wessler | Dec. 18, 2017

Five can’t-miss data points this week on CreditUnions.com.

By Elan Financial Services | Nov. 13, 2017

A layered, comprehensive approach is the key to delivering peace of mind.

By Rebecca Wessler | Sept. 5, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Marc Rapport | Sept. 4, 2017

American 1 Credit Union provides a template for raising awareness and working with others to protect members and its own coffers.

By Rebecca Wessler | Aug. 14, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Marc Rapport | Aug. 14, 2017

Family Savings staff — with help from law enforcement and cooperative retailers — brought a fraud case to a quick resolution.

By Marc Rapport | May 2, 2017

The international threat intelligence sharing and analysis organization has added its first credit union-focused staffer.

By PSCU | April 3, 2017

Adopting risk strategies to the changing threats now includes facing down card reward fraud and more.

By Marc Rapport | Jan. 16, 2017

The internet is a mix of risk and reward, and it’s a marketplace where credit unions often find themselves an unwitting offering on the shelf.

By Marc Rapport | Dec. 19, 2016

Technology providers evaluate 2016 and look ahead to the coming year.

By Card Services for Credit Unions | Sept. 12, 2016

A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.

By Marc Rapport | Aug. 1, 2016

The Alabama credit union is developing a repertoire of live and virtual seminars.

By Suzanne McGann | June 27, 2016

CU InfoSecurity Conference speakers tell attendees they need better artificial intelligence capabilities to thwart cyber attacks.

By Marc Rapport | June 9, 2016

PSCU reports “a couple hundred thousand dollars” in saved chargebacks already as the big card brands prepare solutions to perceptions of chip card speed trap.

By Marc Rapport | Oct. 1, 2015

Credit union card processors say conversion process is well underway, and don’t call it a deadline.

By SWBC | Sept. 14, 2015

In a day and age when cyber security is of utmost concern, how can expanding your payment acceptance capabilities protect both you and your borrowers?

By Fiserv | Sept. 14, 2015

Comprehensive, dynamic practices and processes bring card holder and issuer together to combat growing fraud threat.

By Marc Rapport | July 2, 2015

As revealing reports add up, credit union CISO relates a success story in social engineering and the fight against cyber fraud.

Critical security controls from Center for Internet Security can help credit unions better protect member data.

By Suzanne McGann | March 31, 2015

As a way to get rich quick, fraudsters are using payment card skimming devices to target the financial services industry.

By E.C. Harrison | March 30, 2015

There’s definitely a cool factor involved in new technology; however, the fundamental goal is protecting members’ assets, identities, and data.

By Marc Rapport | March 19, 2015

No fraud, no hurry for credit unions are takeaways from the latest scuttle on the Apple Pay watch.

By Rebecca Wessler | Feb. 23, 2015

This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — the CFOs.

By Marc Rapport | Dec. 18, 2014

IT security experts see attacks ranging from card breaches to HELOC account wire fraud in the year ahead. Some prevention tips are included.

By Marc Rapport | Nov. 18, 2014

Regulatory council offers recommendations after summer assessment of 500 community financial institutions.

By Marc Rapport | Oct. 1, 2014

Script kiddies? APWG says Apple primary target while cyber specialists point fingers.

By Marc Rapport | Sept. 25, 2014

Coming compliance change would add new heft to “know your customer” rules for business, organizational accounts.

By Callahan & Associates | May 14, 2014

Craig Hall, vice president of electronic services for Sandia Laboratory Federal Credit Union, shares his organization’s experiences as an early adopter of EMV.

By Aaron Pugh | Jan. 23, 2014

Whether due to a mistake or simple bad fortune, life can deal almost any business a game-altering uppercut. Here’s how to keep your footing if it happens to you.

By Erik Payne | Nov. 8, 2013

What can credit unions learn about fraud from a dog with a college degree?

By Cyberscout | Nov. 4, 2013

Fraud protection services provide critical support to protect confidential data and detect and resolve fraudulent activity.

By Drew Grossman | Nov. 4, 2013

America First Credit Union uses its website and newsletter to teach members about fraud and scams.

By Erik Payne | Nov. 4, 2013

The DC-based credit union uses an interactive guide to help members protect themselves against I.D. theft and fraud.

By Erik Payne | Nov. 4, 2013

What to know and how to combat internal and external fraud attempts at your credit union.

By Quatrro Processing Services | Nov. 4, 2013

A growing level of fraud sophistication requires next generation fraud mitigation tools.

By Aaron Pugh | Nov. 4, 2013

Service Credit Union demonstrates the value of enhanced authentication and explains how to make biometric measures work for your institution.

By Aaron Pugh | March 13, 2013

Here’s a quick recap of some of the ideas and insights that came up during the second day of the 2013 BAI Payments Connect conference.

By Aaron Pugh | March 12, 2013

Here’s a quick recap of some of the ideas and insights that came up during the first day of the 2013 BAI Payments Connect conference.

Partner Perspective
Reduce Credit Risk

By United Guaranty Insurance | Nov. 26, 2012

Why the mortgage insurance industry is shifting away from a delegated model.

Partner Perspective
Combat Mortgage Fraud

By Fannie Mae | Nov. 19, 2012

Credit unions must build up educational and legal resources to stay ahead of this evolving threat.

Partner Perspective
Why Tellers Still Matter (Part 2)

By Alogent | Oct. 29, 2012

Protecting members from payments fraud is one way tellers add value.

By Melissa Forsyth | Oct. 9, 2012

Debit cards may be convenient, but they are also prone to scams.

By Bailey Reutzel | Aug. 15, 2012

A new payment technology embraces globalization to make international and domestic transactions safe and stress free.

By Callahan & Associates | Aug. 6, 2012

The financial industry is moving toward compliance with card-based chip and pin technology.

By Aaron Pugh | July 10, 2012

Fraud through retail cards not connected to financial institutions can be damaging.

By Victoria Taylor | May 9, 2012

A victim of a stolen license and credit cards finds herself in a never-ending circle of questions about how her information is being used.

Partner Perspective
Curtail Payments Fraud In 2012

By Alogent | April 16, 2012

Are you doing enough to protect your credit union and members?

By Bailey Reutzel | April 2, 2012

Credit unions can accommodate their older demographic with reverse mortgages, financial investment services, and elder abuse education.

By Rebecca McClay | March 26, 2012

Some for-profit companies want to appear to be as consumer-friendly as credit unions. Warn your members that they’re not.

Partner Perspective
Find Balance In Fraud Management

By Worldpay Inc. | March 19, 2012

Efficient and cost-effective approaches can help shield credit unions from evolving fraud trends.

Partner Perspective
4 Ways To Reduce Check Losses

By Alogent | Jan. 2, 2012

Use these best practices to quickly minimize losses on returned deposit items.

By Aaron Pugh | Dec. 6, 2011

How can financial institutions better understand and address long-term impersonation?

By | Dec. 5, 2011

Credit unions and their members face increasingly sophisticated identity theft threats.

By Rebecca McClay | Nov. 22, 2011

Help your members combat the evolving forms of email fraud by offering them prevention tips.

By Alogent | Oct. 31, 2011

Credit unions are often the most impacted victims of check scams and fraud. Real-time fraud screening provides a reliable method to protect members.

By Brianne Aiken | Sept. 5, 2011

Steve Ervolino of Dupaco Community Credit Union discusses challenges in online fraud.

By | Sept. 5, 2011

Fraud is becoming more prevalent with the end users being increasingly targeted over the broader systems, says Steve Ervolino, senior vice president of information services for Dupaco Community Credit Union.

By | July 18, 2011

Learn how innovative tools are helping credit unions across the country keep their members safe.

By Aaron Pugh | July 1, 2011

When it comes to securing card loyalty, the value created through adopting EMV puts credit unions at the top of the wallet.

By Callahan & Associates | July 1, 2011

10 advantages financial institutions have over competitors in the developing payments space.

By Aaron Pugh | April 13, 2011

Can communication keep members off the hook?

By Callahan & Associates | April 1, 2011

What can RDC do for your credit union?

By Brooke C. Stoddard | April 1, 2011

The spirit of entrepreneurship is taking the wheel in 2011.

By Aaron Pugh | July 1, 2010

Why are more credit unions choosing instant issuance cards? In an economic environment where security, long-term cost savings, and high service usage are crucial to a credit union's success, the benefits are numerous.

By Alix Patterson | July 1, 2010

Online merchants promote alternative payment options to reduce interchange expense, risk exposure, and compliance hassles. What impact do alternative payments have on your financial institution?

By Alogent | May 10, 2010

Teller capture solution identifies items early in the point of presentment and consults multiple databases to identify questionable transactions.

By Rebecca Wessler | March 26, 2010

A glimpse at the cheer worthy, jeer worthy, and tear worthy stories for the week of March 22, 2010.

By Rebecca Wessler | March 11, 2010

A glimpse at the cheer worthy, jeer worthy, and tear worthy stories for the week of March 8, 2010.

By Callahan & Associates | Jan. 1, 2010

Home capture can have a positive impact on growth strategy.

By Callahan & Associates | Oct. 1, 2009

Vermont State Employees Credit Union ($440M, Montpelier, VT) is always looking to protect their members from various forms of fraud, without inconveniencing them.

By Callahan & Associates | Oct. 1, 2009

While California Center Credit Union may be small in size, their membership is big in ideas.

By Callahan & Associates | Oct. 1, 2009

One of the major issues impacting credit unions is the increased prevalence of fraud within expanding card portfolios.

By Callahan & Associates | July 1, 2009

According to a Javelin Strategy Research study conducted in 2008, 38 million offline banking consumers did not bank online due to fears that their financial institutions did not have the proper safeguards to secure their online transactions.

Partner Perspective
When Will Data Compromises End?

By Primax Payments | April 13, 2009

Data compromises happen every day, but credit unions can do more than change account numbers to protect themselves.

By Rob Givens | Jan. 26, 2009

Plastic card fraud has grown to alarming proportions; recent statistics estimate losses in the billions of dollars. Fraudulent access to computer files, lost and stolen cards, identity theft, skimming and cloning, to name a few, are burdening the financial services industry and consumers with considerable losses.

By Ryan Sherwin | Dec. 3, 2007

Dealing with fraud is becoming an every day issue, here are a few ways to avoid the hassle and provide your Credit Union with peace of mind

By Callahan & Associates | Oct. 1, 2007

Sixty-three percent of credit union respondents have increased their technology budgets.

By Callahan & Associates | July 1, 2007

Sixty-three percent of credit union respondents have increased their technology budgets.

By PSCU | April 9, 2007

While theft by fraudulent activity is not completely preventable, utilizing industry-leading early detection tools can minimize potential losses.

Partner Perspective
Getting the Most from Debit

By PSCU | Feb. 5, 2007

Maximize your efficiency, service, and return with integration of signature and PIN.

By fiVision | Jan. 29, 2007

Electronic identity verification has become a “must have” for ensuring online users are who they say they are – and can also provide your credit union other risk-mitigation advantages.

By My Credit Union | Nov. 27, 2006

Security concerns still keep many consumers from utilizing and realizing the benefits of the online channel. The credit union that addresses member concerns will reap the rewards from its investment.

By Harland Educational Services | Oct. 9, 2006

It’s the busiest shopping day of the year and the traditional kick-off to the holiday shopping season. Help make sure your members start the season aware and prepared.

By | Aug. 28, 2006

Online bill payers are twice as profitable as the average offline member. Here are four steps to increase bill pay adoption rates – and your bottom line.

By | June 26, 2006

With continuing technological advances, consumers fear the risk of becoming a fraud victim or having their identity stolen.

By Molly Francis | May 22, 2006

More and more, credit unions are finding themselves the target of sophisticated attacks.

By Molly Francis | May 1, 2006

Security and merchant breaches are compromising member accounts by the thousands. In response, some credit unions are taking a proactive approach to fighting fraud and protecting their members.

By | April 24, 2006

Parts One and Two discussed tactics for CU’s to prevent online identity fraud and improve security.  This week we’ll explore how to resolve fraud should it still occur.

By | April 17, 2006

Part One in this series focused on consumer education to prevent identity fraud. Part Two explores multi-factor authentication and other preventative tactics to keep members safe.

By Molly Francis | April 10, 2006

With credit union losses totaling $100 million dollars from credit and debit card fraud in 2005, securing member identity is definitely keeping credit union executives up at night.

By | March 20, 2006

Security is a multi-layered, ongoing process, not a product. Read more to learn the four key elements of a long term security strategy.

By Denise Senecal | Dec. 19, 2005

Concerns about credit union website security could impact usage of the online channel and decrease future adoption levels. Member feedback provides insight into their concerns.

By Brad Myers | Oct. 31, 2005

While the natural tendency is to scale back expectations in the event of a disaster, credit unions need to over-prepare in their contingency plans.

By Scott Brewer | Oct. 3, 2005

Cast off the fear of phishers—a new approach to online member security destroys the value of member information that they reel in.

By Scott Brewer | Sept. 12, 2005

How safe is your financial information? Security concerns are a serious deterrent to the growth of online banking. Multi-factor authentication is one solution that’s gaining popularity.

By TVH Federal Credit Union | Aug. 8, 2005

With the persistent waves of IT security breaches, credit unions increasingly seek more effective ways to protect their systems from attack and reach regulatory compliance.

By Dan Holton | June 27, 2005

To combat the rise in identity theft leading credit unions are increasingly adopting multi-factor authentication solutions including improved biometric identification techniques.

By Denise Senecal | Jan. 10, 2005

While the majority of online members report taking some action to protect against identity theft, many are confused about existing threats and protection according to a recent survey from Callahan’s Survey Consortium

By Denise Senecal | Nov. 29, 2004

Online members are turning to their credit unions for identity theft protection tools. Read the results of a recent Callahan Survey Consortium study and the implications for credit unions.

By Shannon Bennett | Nov. 8, 2004

A strong Customer Identification Program (CIP) can prevent credit unions from being attacked by identity thieves. Effectively using technology to develop a CIP can deliver good member service while making identity theft a thing of the past.

By Scott Patterson | June 6, 2003

A recent online survey of over 13,000 credit union 'e-members' across the U.S. revealed that credit unions have the opportunity to play an important role in the dissemination of information related to personal fraud and fraud prevention. Providing this information on the credit union website assists the credit union in being viewed as a trusted advisor, a primary requirement toward the ultimate goal of becoming a members' primary financial institution (PFI).