Role

CIO

By Melissa Forsyth | April 17, 2013

Element Credit Union introduced paperless operations to increase member interaction in its branches.

By Melissa Forsyth | April 10, 2013

Element uses call-ahead services to make the most of its technology, as well as its members' time.

By Melissa Forsyth | April 3, 2013

Element Federal Credit Union strives for a 90% loan-to-share ratio by providing new options for members.

 

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By Melissa Forsyth | March 29, 2013

Linda Bodie, CEO of Element Credit Union, looks to outside technology services for inspiration on how to improve member service.

By Melissa Forsyth | March 22, 2013

Element Federal Credit Union has been balancing its virtual channels and two physical branches to serve its state-wide member base.

By Melissa Forsyth | Nov. 5, 2012

American Heritage FCU's CEO shares the credit union's Personal Automated Teller strategy.

By Melissa Forsyth | July 24, 2012

Coastal Federal Credit Union’s Personal Teller Machines enhance tellers’ efficiency and productivity and increased platform staffs’ sales.

By Aaron Pugh | Nov. 8, 2011

United Federal Credit Union increased core capabilities to keep cutting edge online channels sharp.

By | Sept. 19, 2011

Scott Sylvester, COO of Consumer Credit Union, discusses how the cooperative keeps up with technology trends.

By | Sept. 5, 2011

Fraud is becoming more prevalent with the end users being increasingly targeted over the broader systems, says Steve Ervolino, senior vice president of information services for Dupaco Community Credit Union.