Role

Ops & Branching

By Callahan & Associates, Inc. | Oct. 20, 2020

Join Erin Coleman, senior director, advisory services at Filene Research Institute, and Jay Johnson, chief collaboration officer at Callahan & Associates, for a webinar on how credit unions can be focused on innovation, when surrounded by disruptions.

By Callahan & Associates, Inc. | Oct. 6, 2020

Join Callahan & Associates for an informative webinar that highlights why leading with purpose is critically important for credit unions to stay relevant in a highly competitive financial services marketplace.

By SilverCloud, Inc. | Aug. 25, 2020

Join Lori Bocklund of Strategic Contact and DJ Haskins from SilverCloud to hear what survey data of 100+ CU contact center leaders reveals about the changing contact center, and how your center can better respond to today’s member needs.

 

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By Callahan & Associates, Inc. | Aug. 17, 2020

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Glia | July 16, 2020

Join Glia and special guest panelists from 4 credit unions that span the US—and the physical/online spectrum— for a lively discussion on the unifying topic of Member Service.

By SilverCloud, Inc. | May 28, 2020

As financial institutions have had to pivot in response to the Coronavirus outbreak, credit unions are faced with unprecedented situations, challenging many of their usual operations.

By Callahan & Associates, Inc. | May 14, 2020

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

In these unprecedented times, credit unions are stepping up to the challenge by lending to their members (often low to moderate income workers). This increased lending is valuable and necessary, but it also generates risk and a need for increased loan loss reserves.

By Glia | April 21, 2020

Credit Unions are experiencing an unprecedented surge in members using their websites and online portals - many for the first time. How can you efficiently service these increasing volumes, and still provide an exceptional member experience?

By Member Loyalty Group LLC | April 13, 2020

Join Member Loyalty Group and others to learn about the feedback members are providing during this unprecedented time, and how that feedback is shifting as weeks go by.