State

Alabama

By Marc Rapport | Dec. 3, 2018

A veteran Alabama CEO shares how a credit union integrated merged members into the core processing system at their new credit union.

By Maya Neuman | Oct. 8, 2018

An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?

By Aman Johal | April 16, 2018

Annual auto loan growth was higher for credit unions in the Southeast than for the overall industry, yet charge-offs were lower than for other regions. In what other areas did these credit unions excel?

 

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By Erik Payne | Feb. 14, 2018

Why human experiences outweigh plastic tchotchkes every day of the week.

By Rebecca Wessler | Dec. 25, 2017

Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.

By Marc Rapport | Dec. 18, 2017

The venerable holiday savings plan still helps thousands save millions each year at credit unions across the land.

By Callahan & Associates | Oct. 6, 2017

Listerhill Credit Union's marketing director, Chris Anderson, and Callahan & Associates discuss how the credit union re-defined their brand and educated employees at all levels on how they could have a positive impact on that effort.

By Marc Rapport | Sept. 11, 2017

Credit unions are seeing a generational shift in how money flows in and out of the institution, but it’s a process more than a pitfall.

By Erik Payne | July 24, 2017

Listerhill’s 2016 branding campaign introduced a new mission, vision, and values that underscore the credit union’s community impact.

By Marc Rapport | July 24, 2017

Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.

By Marc Rapport | June 26, 2017

CUNA's CEO issues a call for relevance while marketing guru Guy Kawasaki extols the “Art of Enchantment.”

By Marc Rapport | March 16, 2017

An Urban Institute presentation offers plenty for credit unions to move on.

By Marc Rapport | Jan. 2, 2017

Five ways credit unions decided whether to deploy or defer new technologies.

By Callahan & Associates | Dec. 1, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Callahan & Associates, Inc. | Sept. 29, 2016

Callahan & Associates and Betsy Pruitt, online marketing manager at Redstone Credit Union, discuss how the cooperative's small marketing staff used email analytics and automation to help sell thousands of new checking accounts.

By Erik Payne | Sept. 12, 2016

Listerhill Credit Union is among the financial institutions questioning the protective benefits of EMV and asking “what’s the rush?” to shift.

By Marc Rapport | Aug. 22, 2016

Redstone Federal Credit Union combines risk and reward in its counseling-lending program and casts a wary eye at proposed CFPB changes in short-term loan regs.

By Erik Payne | Aug. 15, 2016

Listerhill Credit Union relies on regular conversation instead of yearly check-ins.

By Callahan & Associates | Aug. 1, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Marc Rapport | Aug. 1, 2016

The Alabama credit union is developing a repertoire of live and virtual seminars.

By Marc Rapport | July 11, 2016

How Redstone Credit Union’s small marketing staff used email analytics and automation to help sell thousands of new checking accounts.

By Callahan & Associates | March 21, 2016

How do credit unions in Alabama stack up against the nation?

By Stephanie Clark | Feb. 8, 2016

Adding 3.1 million members over 12 months, credit unions report the highest ever membership. Here are some of the leaders in overall membership.

By Erik Payne | Jan. 25, 2016

A dedicated team and executive oversight has allowed Listerhill Credit Union to open the floodgates to member business loan growth.

By Erik Payne | Jan. 20, 2016

Listerhill Credit Union makes its home in a place where rock ‘n’ roll and hard work coexist.

By Erik Payne | Jan. 20, 2016

Taking inspiration from popular culture and performance excellence training, this Alabama credit union has put together a living strategic plan for the next decade.

By Erik Payne | Jan. 20, 2016

Listerhill Credit Union sees opportunity for loan and membership growth in Tennessee. But expanding from its single, merger-acquired location to a broader, contiguous footprint is a difficult play.

By Erik Payne | Jan. 20, 2016

Bring a millennial into a credit union environment and the institution will survive for a day. But bring a credit union into a millennial environment and it will thrive for a lifetime.

By Sharon Simpson | Jan. 11, 2016

Advisory roles are helping two credit unions engage millennial members.

By Erik Payne | Jan. 4, 2016

In this Q&A, the CEO of Listerhill Credit Union discusses how the Alabama institution searches for relevancy, speaks to Gen Z, and captures business at the point of purchase.

By Marc Rapport | Dec. 7, 2015

Increased flexibility and leaner operations are just two reasons Birmingham’s Mutual Savings left its service bureau, but the move is not for everyone.

By Marc Rapport | Sept. 14, 2015

The first phase of NACHA’s plan to open new daily payment windows is now a year out and approaching fast.

By Aaron Pugh | Aug. 17, 2015

Open ears, open doors, and a blank slate for new product design all helped Listerhill tailor its appeal to a young adult market.

By Erik Payne | June 1, 2015

Three credit unions, each with more than eight years of experience offering member insurance, provide insights into what has made their programs successful.

By Janet Lee | June 1, 2015

Today, 40% fewer credit unions offer member insurance than in 2011. That's an opportunity for credit unions to offer members a dependable product and peace of mind.

By Callahan & Associates | May 1, 2015

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Marc Rapport | April 20, 2015

Community institutions are leading the big banks in rolling out apps for Apple and Android wrist gear.

By Marc Rapport | April 3, 2015

How an Alabama credit union built a double bottom line one non-traditional mortgage at a time.

By Callahan & Associates, Inc. | March 20, 2015

Asking applicants to submit videos as part of the interview process helps Listerhill Credit Union identify talent with the right mix of skills, personality, and professionalism.

By Callahan & Associates, Inc. | March 20, 2015

Listerhill Credit Union reviews how video applications help it find the perfect applicants for a student branch.

By Erik Payne | March 2, 2015

Credit unions with niche portfolios offer advice to prospective lenders.

By Marc Rapport | Feb. 26, 2015

Equifax report buttresses evidence that subprime auto lending is opportunity for credit unions to do good while doing well.

By Sam Taft | Nov. 5, 2014

The Alabama credit union increased ARM loans by 115% over last year.

By Andrew Bolton | Oct. 13, 2014

Credit unions across the United States are capturing market and expanding branch networks.

By Erik Payne | June 23, 2014

A rigorous nine-month program at America’s First trains employees to become top-performing branch managers.

By Aaron Pugh | June 23, 2014

Surrounded by companies with generous benefits, Redstone leveraged an on-site clinic to attract talent and cut medical costs.

By Callahan & Associates, Inc. | June 13, 2014

Army Aviation Center Federal Credit Union discusses its memberships need for EMV cards and the steps it took to satisfy those needs.

By Drew Grossman | June 2, 2014

To find personable staff for a new campus branch, Listerhill asked applicants to submit videos that became a clever marketing tool.

By Erik Payne | May 19, 2014

How Legacy transformed an uninspiring product into a highly marketable Lifestyle Loan

By Drew Grossman | May 12, 2014

There are two stumbling blocks to attracting recent college grads — they lack certain skills and don’t yet realize they want to work at a credit union.

By Catherine Siskos | Jan. 13, 2014

These three far-sighted strategies can help remove roadblocks and provide a path to increased member business lending.

By Sharon Simpson | Sept. 9, 2013

A social media CUSO launched by APCO Employees Credit Union ensures members have the information they want when they need it.

By Sharon Simpson | April 8, 2013

APCO Employees Credit Union keeps its operational edge through economic booms and busts.

By Yun Ma | Jan. 21, 2013

What happens when the targeted market is out of your credit union’s reach? For Redstone Federal Credit Union, the solution was to start up a CUSO.

By Aaron Pugh | Jan. 14, 2013

Redstone Federal Credit Union is reshaping the institution and adding direct revenue to the bottom line by adding core capabilities and hiring desirable developer talent.

By Rebecca McClay | Jan. 30, 2012

The Alabama credit union was primed for a windfall of new members from the area's closing community banks.

By Brooke C. Stoddard | April 1, 2011

A disconnect between credit union perception and credit union reality requires creative solutions.

By Aaron Pugh | July 19, 2010

Listerhill Credit Union seamlessly integrates its “Pick 5” program into a tier of community-oriented initiatives.

By Brooke C. Stoddard | June 21, 2010

MAX Credit Union has numerous ways of working in the communities it serves, including sponsoring the Montgomery Biscuits, the area’s Minor League Baseball team.

By Brooke C. Stoddard | Oct. 1, 2009

Legacy FCU in Birmingham aggressively began positioning itself in the marketplace several years ago and now is reaping rewards.

By Brooke C. Stoddard | July 1, 2009

Listerhill Credit Union does not miss a beat in getting back to serving members after NCUA's decision.