State

California

By Marc Rapport | Nov. 29, 2021

Patelco is revving up robotic processes to improve its mortgage document flow without replacing people.

By Marc Rapport | Nov. 1, 2021

A California credit union partners with local businesses and earns positive guilt by association.

By Marc Rapport | Sept. 27, 2021

Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.

 

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By Marc Rapport | July 5, 2021

Former examiners who now serve in the credit union C-suite talk about why they switched careers and what they have to offer the cooperative movement.

By Marc Rapport | July 5, 2021

Former examiners who now serve in the credit union C-suite talk about why they switched careers and what they have to offer the cooperative movement.

By Erik Payne | May 10, 2021

Patelco Credit Union’s small-dollar loan doubles down on financial wellness principles by helping members with low or no credit improve their financial station.

By Erik Payne | March 23, 2021

The California cooperative introduces an entirely new in-branch role as part of its organizational shift to promote wellbeing.

By Marc Rapport | March 8, 2021

Six credit unions talk about their strategies to offer members an annual payback while still ensuring adequate coverage in loan loss accounts.

By Erik Payne | March 1, 2021

Taking better care of employees and increasing engagement after a difficult 2020 is on the minds of many credit union professionals. Four leaders share how they are building productive, happy teams.

By Alix Patterson | March 1, 2021

HR leaders at cooperatives big and small share how they welcome new hires, from breaking bread to explaining the credit union difference.