State

Georgia

By Marc Rapport | Dec. 14, 2020

Georgia’s Own addresses emotional exhaustion among call center staff members now working at home.

By E.C. Harrison | Nov. 9, 2020

Five industry leaders share how they keep innovation at the forefront in a challenging, changing environment.

By Sharon Simpson | Aug. 17, 2020

Five credit unions shares insights from their Paycheck Protection Program efforts.

 

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By Erik Payne | June 22, 2020

When the coronavirus pandemic created economic hardship for Atlanta contract workers, the city turned to a local credit union to disburse tax-free funds and bridge the income gap.

By Erik Payne | June 17, 2020

Georgia’s Own Credit Union was months away from finalizing a merger when the coronavirus pandemic hit. Rather than hitting pause, the credit union devised a plan to forge ahead.

By Marc Rapport | Dec. 2, 2019

Seven credit union leaders share best — and next — practices for crafting the perfect request for proposal.

By Marc Rapport | Aug. 26, 2019

Credit union senior managers dish on what they’ve learned, and unlearned, from their transition to cooperative financial services.

By Marc Rapport | April 15, 2019

Eric Jenkins at Georgia United Credit Union puts an executive’s title to the goal of driving deposits to meet loan demand.

By E.C. Harrison | Feb. 25, 2019

Friction happens, but credit unions are taking steps to improve the member experience across branches, call centers, digital banking, and more.

By Sharon Simpson | Jan. 1, 2019

The CEO of LGE Community Credit Union talks mentors, teams, and putting members first.