State

Georgia

By E.C. Harrison | Nov. 9, 2020

Five industry leaders share how they keep innovation at the forefront in a challenging, changing environment.

By Sharon Simpson | Aug. 17, 2020

Five credit unions shares insights from their Paycheck Protection Program efforts.

By Erik Payne | June 22, 2020

When the coronavirus pandemic created economic hardship for Atlanta contract workers, the city turned to a local credit union to disburse tax-free funds and bridge the income gap.

 

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By Erik Payne | June 17, 2020

Georgia’s Own Credit Union was months away from finalizing a merger when the coronavirus pandemic hit. Rather than hitting pause, the credit union devised a plan to forge ahead.

By Marc Rapport | Dec. 2, 2019

Seven credit union leaders share best — and next — practices for crafting the perfect request for proposal.

By Marc Rapport | Aug. 26, 2019

Credit union senior managers dish on what they’ve learned, and unlearned, from their transition to cooperative financial services.

By Marc Rapport | April 15, 2019

Eric Jenkins at Georgia United Credit Union puts an executive’s title to the goal of driving deposits to meet loan demand.

By E.C. Harrison | Feb. 25, 2019

Friction happens, but credit unions are taking steps to improve the member experience across branches, call centers, digital banking, and more.

By Sharon Simpson | Jan. 1, 2019

The CEO of LGE Community Credit Union talks mentors, teams, and putting members first.

By Marc Rapport | Dec. 24, 2018

Here are seven savvy ways credit unions across the land upped their member experience game in 2018, and shared their experience and learnings with their peers on CreditUnions.com.

By Maya Neuman | Oct. 8, 2018

An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?

By E.C. Harrison | June 25, 2018

The new member advocacy team at Georgia’s Own advocates for the member experience across technology, sales and services, and more.

By Sharon Simpson | June 11, 2018

As more credit unions opt to expand their operations via bank acquisitions, best practices and solid advice emerge.

By Marc Rapport | May 21, 2018

John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.

By Aman Johal | April 16, 2018

Annual auto loan growth was higher for credit unions in the Southeast than for the overall industry, yet charge-offs were lower than for other regions. In what other areas did these credit unions excel?

By Sharon Simpson | May 22, 2017

The right competitive intelligence to drive objective branching decisions is just a click away.

By Erik Payne | Feb. 1, 2017

Though it’ll be a nail biter.

By Callahan & Associates | May 1, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Stephanie Clark | April 4, 2016

Which credit unions lead the industry in mortgage production growth? Find out in this Callahan & Associates leader table.

By Stephanie Clark | March 14, 2016

What credit unions top the charts for employee payout? Find out in this Callahan & Associates leader table.

By Marc Rapport | Dec. 21, 2015

From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home (office.)

By Marc Rapport | Oct. 19, 2015

Atlanta credit union Georgia’s Own works across channels to better serve employees and — in turn — better serve members.

By Sam Taft | Aug. 11, 2015

A 53% year-over-year increase in auto loans underpins strong lending performance at the Georgia credit union.

By Marc Rapport | May 25, 2015

Senior managers at the Atlanta credit union identify business opportunities and earn valuable staff face time through secondary, in-branch offices.

By Sam Taft | May 21, 2015

The strong growth in the auto portfolio drives gains in first quarter consumer lending for America’s credit unions.

By Marc Rapport | March 2, 2015

Emerging technology is addressing back-end automation and front-end security within the credit union walls.

By Drew Grossman | Aug. 4, 2014

Whether they substitute or augment your dealer relationships, car buying services can help support targeted strategies.

By Catherine Siskos | Aug. 4, 2014

Payment holidays are popular for auto loans, but credit unions don’t want borrowers to get hooked on the privilege.

By Callahan & Associates | May 29, 2014

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Janet Lee | April 7, 2014

Rising rates have stifled mortgage originations at the national level. But which states are bucking that trend?

By Sharon Simpson | Jan. 6, 2014

Georgia-based Associated Credit Union helps consumers understand auto loans and sensible rates.

By Erik Payne | Oct. 21, 2013

Credit unions are using resources such as GPS tracking devices and starter-interrupt systems to help members with low credit scores and questionable histories purchase cars.

By Catherine Siskos | Oct. 7, 2013

Training front-line staff to think like underwriters and advocate on a member’s behalf can help credit unions catch missed lending opportunities.

By Alix Patterson | Sept. 17, 2013

By Sharon Simpson | Sept. 2, 2013

A Georgia credit union encourages critical thinking to expose flaws in processes and procedures.

By Andrew Bolton | Aug. 26, 2013

By Sharon Simpson | June 17, 2013

A Q&A with Amy Perez, assistant vice president of retail lending at Grow Financial Credit Union.

By Aaron Pugh | Oct. 15, 2012

Park Community demonstrates the value of strategically exiting a region, but only after leaving membership in good hands.

By Melissa Forsyth | Sept. 5, 2012

Learn how the Georgia credit union evaluated an opportunity to acquire two branches and introduce itself to new members.

By Rebecca McClay | June 18, 2012

Some credit unions that catered to U.S. Postal Service employees are reaching out to the broader community.

By | Aug. 22, 2011

One Georgia credit union uses data and specialized loan product to understand and entice prospective homebuyers.