State

Indiana

By Erik Payne | Feb. 11, 2019

Member Mania couples a cash incentive with engagement expectations to draw in potential members as well as reward those who actively promote the credit union.

By Marc Rapport | Jan. 7, 2019

The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.

By Marc Rapport | Dec. 31, 2018

Data mining and skill refining were top-of-mind for many credit unions in 2018. Put lessons from these innovators into practice in 2019.

 

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By E.C. Harrison | Nov. 26, 2018

Marketing leaders from three credit unions share strategies for how they nurture positive reviews, respond to negative ones, and retain members.

By | Nov. 7, 2018

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Erik Payne | Oct. 15, 2018

On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.

By Maya Neuman | Oct. 8, 2018

An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?

By Marc Rapport | Oct. 1, 2018

Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.

By Marc Rapport | Sept. 24, 2018

The Indiana credit union hit the $1 billion mark this year thanks to a strategy that has created a decade of steady growth in a challenging market.

By Marc Rapport | June 25, 2018

For Financial Center First FCU, using predictive analytics to inspire action is all in a day’s work.