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Credit unions share insights about programs and strategies aimed at helping marginalized members and communities.
The cooperative attracted new members and is now delivering competitive business services with a credit union touch.
Join Callahan & Associates and Chad Miller, CEO of Southwest Louisiana Credit Union, for a discussion about how the credit union is removing barriers and helping would-be job seekers attain the technical degrees needed for higher-paying jobs.
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A Louisiana credit union brings technical education within reach by removing two major barriers to attaining it.
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
Chad Miller, CEO, Southwest Louisiana Credit Union, discusses his credit union's work to serve the low-income, high-risk populations left behind by mainstream financial services.
Credit union performance data likes the Palmetto State school’s chances in the College Football Playoff National Championship.
Pelican State Credit Union’s blog is more about life and community than conversion rates and click-throughs.
Interest in secondary capital is growing, and new strategies, larger loans, and precedent-setting decisions by the NCUA could dramatically change the way credit unions deploy it.
Six credit unions from California to Connecticut and locations in between share their placement strategies for branching success.
Debt management mixes with the financial cooperative ethos in a year-round campaign for financial health.
Low-income credit unions from 42 states and the District of Columbia received grants from the NCUA this year. Where did the money go?
An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Annual auto loan growth was higher for credit unions in the Southeast than for the overall industry, yet charge-offs were lower than for other regions. In what other areas did these credit unions excel?
A southern Louisiana credit union combines collections with counseling to improve loan performance as well as members’ lives.
Capital adequacy, asset quality, earnings, ALM, productivity, and growth underline quarterly financial performance for credit unions.
Overlooked editorial gems provide insight and inspiration for the challenges and opportunities that lay ahead in 2017.
Tips from LA Capitol’s CEO on working with the NCUA, what to look for in different markets, and successful product designs.
Small credit union roundtable kicks off ACUC with discussion on business and thought collaboration, and on the loss of intellectual capital.
To retain possibly restless new hires, credit unions are investing in ideation programs, career development, and community service.
ANECA’s $500,000 investment in a local startup competition encourages entrepreneurialism and drives money back into the Shreveport economy.
Callahan & Associates and Ronaldo Hardy discuss the benefits and challenges of managing a young executive team and working with a mixed-generation board of directors.
In this Q&A, Ronaldo Hardy, CEO of Shell Geismar FCU, discusses the benefits and challenges of employing millennials at an innovative credit union.
Steve Webb, COO of Neighbors Federal Credit Union, discusses how the credit union is realigning its strategy and turning its design upside-down in the process.
Lessons from five credit unions on the benefits of grocery co-op partnerships.
There’s wisdom in the crowd, but it’s up to credit unions to start the discussion.
The entire staff at Neighbors FCU takes ownership of strategic planning, but the credit union must respect that ownership by directly addressing discontent over chosen initiatives.
A branch transfer in Louisiana benefits all parties and creates a place for members uprooted by Katrina.
A network of credit unions sharing operations can better help a member through a disaster.
Reach out to other credit unions in times of distress. They’ll respond to your call for help.
Offer many ways for your members to securely communicate their problems to you following a natural disaster.
Plan to ensure your employees are well cared for during a disaster so that they can take care of your members.
Louisiana’s Greater New Orleans FCU and Neighbors FCU think through their crisis plans carefully.
Credit unions should have satellite phones, hard copies of staff phone numbers, and a remote processing center in their emergency tool kit.
Credit unions can cautiously plan for a drop in late payments on home loans and credit cards by mid-2012, but not before a slight uptick.
By analyzing credit union performance data in the home states of each Super Bowl contender, Callahan & Associates predicts which team will reign supreme.
How Dow Louisiana used a remote teller system to increase safety and productivity.
Louisiana Federal Credit Union has made their online mortgage applications the cornerstone of the mortgage ledning strategy, yielding solid growth in a turbulent market.
Our Baton Rouge Credit Union came through Katrina fairly well, but we need to restore confidence to the whole South-East Louisiana system, that is, confidence on the part of members that their credit unions can serve them and confidence on the part of management that their credit unions can survive. Below are some things being done and what is yet to be done.