When Liz Hayes became CEO of Infinity FCU in 2014 she inherited an institution in need of a new direction. In gaining the trust and buy-in of her team, she helped set one.

How a flat yield curve and a 2-year-old regulation are pushing two credit unions toward more conservative investment portfolios.

As Maine’s people and traditions are changing, Infinity FCU, one of the state’s largest credit unions, is evolving with the times.

To create a culture of empowerment, Infinity FCU gives employees a vision to work toward, a decision-making model that managers stand behind, and ongoing training opportunities.

Credit unions must strike the right balance between the risks they take and the rewards they seek.

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

Infinity FCU’s marketing and business analytics teams collaborate on product-specific initiatives as well as long-term branch expansion plans.

The information contained in Infinity FCU’s data warehouse contains many stories to improve member service.

After playing it safe for more than a decade, Infinity FCU sets a new course with checking accounts, consumer loans, and chutzpah.

Maine’s people and traditions are changing. Infinity FCU, one of the state’s largest credit unions, is evolving with the times.