State

Maryland

By Marc Rapport | July 5, 2021

Former examiners who now serve in the credit union C-suite talk about why they switched careers and what they have to offer the cooperative movement.

By Marc Rapport | July 5, 2021

Former examiners who now serve in the credit union C-suite talk about why they switched careers and what they have to offer the cooperative movement.

By Marc Rapport | May 10, 2021

Cindy Jones spearheads First Financial’s efforts to improve financial health and literacy among Baltimore-area schools.

 

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By Marc Rapport | March 8, 2021

Six credit unions talk about their strategies to offer members an annual payback while still ensuring adequate coverage in loan loss accounts.

By Marc Rapport | Oct. 19, 2020

Wes Girling adds user design expertise and project coordination to product development and process improvement at State Employees Credit Union of Maryland.

By E.C. Harrison | Aug. 17, 2020

Leaders today must consider what “concern for community” means for fairness in hiring, upward mobility, and inclusiveness in the workplace.

By Erik Payne | June 30, 2020

The SVP of human resources development at State Employees Credit Union of Maryland discusses his credit union's response to the coronavirus pandemic.

By Marc Rapport | June 22, 2020

Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.

By Erik Payne | May 25, 2020

Johns Hopkins FCU relates the successes and pitfalls of remote onboarding during the COVID-19 pandemic.

By Marc Rapport | April 1, 2020

The suburban Maryland credit union is calling members to offer assurance and advice.

By Marc Rapport | Feb. 3, 2020

The Maryland credit union plans to soon go live with a decisioning system that provides speed, flexibility, and fairness.

By Jay Johnson | Sept. 30, 2019

The power of the cooperative model was on display this past month as credit unions came together to share past successes and strategies for the future.

By Marc Rapport | May 13, 2019

The DC-area credit union has changed its name, its charter, and more as it works from a regularly updated strategic plan.

By Samantha Cristobal | Feb. 25, 2019

Share balances are increasing across the country, but growth is especially notable at one Maryland credit union.

By Alexandra Gekas | Dec. 17, 2018

Credit unions across the country spread cheer on social media.

By Samantha Cristobal | Nov. 5, 2018

The ratio represents a balancing act between two sides of the balance sheet. Which states are achieving the greatest harmony?

By Erik Payne | Oct. 15, 2018

On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.

By Maya Neuman | Oct. 8, 2018

An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?

By Erik Payne | Sept. 17, 2018

Five executives from credit union and league foundations discuss start-up capital, ongoing financial stability, and more.

By Ian Melhorn | April 23, 2018

Credit unions in the Mid-Atlantic reported faster MBL growth than credit unions outside the region. In what other areas did these Mid-Atlantic cooperatives excel?

By | Jan. 29, 2018

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Rebecca Wessler | Dec. 25, 2017

Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.

By Erik Payne | Oct. 30, 2017

A Maryland credit union with a closed membership shows how its auto draft program is better for business than indirect lending.

By Sharon Simpson | Aug. 7, 2017

A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.

By Marc Rapport | March 6, 2017

Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.

By Erik Payne | Feb. 6, 2017

One Maryland credit union arms decision-makers with comprehensive data and encourages leaders to think beyond the face value of third-party reports.

By E.C. Harrison | Aug. 29, 2016

The vice president of human resources at SECU of Maryland shares insights on managing HR through organizational change, branch modernization, and shifts in brand and culture.

By Callahan & Associates | Aug. 1, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Callahan & Associates | June 1, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Marc Rapport | April 4, 2016

The experience of two credit unions shows prepping early for the TILA-RESPA Integrated Disclosure form changes paid off.

By Stephanie Clark | March 14, 2016

What credit unions top the charts for employee payout? Find out in this Callahan & Associates leader table.

By Marc Rapport | March 7, 2016

Two credit unions share how they get to “yes” on loan applications, regardless of who makes the call.

By Sharon Simpson | Feb. 1, 2016

Kevin Kesecker, vice president and chief lending officer for SECU of Maryland, offers advice on how to review packaged loans to make sure they are attractive — and worthwhile — to the credit union.

By Credit Union Miracle Day | Jan. 11, 2016

Maryland credit union puts its commitment to education on display while also doubling down on the movement’s commitment to the Children’s Miracle Network Hospitals.

By Sharon Simpson | Jan. 11, 2016

Advisory roles are helping two credit unions engage millennial members.

By Marc Rapport | Dec. 21, 2015

From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home (office.)

By E.C. Harrison | Nov. 16, 2015

SECU of Maryland’s move to bring its business lending operations in-house resulted in a return on investment in the range of 250 to 300 basis points.

By Sharon Simpson | Nov. 9, 2015

Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.

By Erik Payne | June 12, 2015

From in-house video production to cloud-based target marketing, these four credit unions are using leading-edge tools to differentiate and compete.

By Sharon Simpson | May 5, 2015

Six small credit unions have projected more than $200,000 in compliance costs savings over the next two years with their new CUSO — and they say that’s just the beginning.

By Erik Payne | April 20, 2015

College internship programs allow credit unions to not only benefit from the fresh perspective of young minds today but also recruit for tomorrow’s leaders.

By Erik Payne | April 15, 2015

Callahan & Associates celebrates five years of adventure with the Anatomy Of A Credit Union series.

By Erik Payne | March 2, 2015

Credit unions with niche portfolios offer advice to prospective lenders.

By Callahan & Associates | Jan. 1, 2015

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Drew Grossman | Dec. 4, 2014

Tower provides health screenings, flu shots, and workout classes through its Wealth of Wellness program.

By Marc Rapport | Dec. 1, 2014

Two shared-core partnerships explain how to secure a better seat at the technology table.

By Sharon Simpson | Nov. 5, 2014

Credit unions that want to attract younger members cannot afford to ignore the needs of unmarried adults.

By Sharon Simpson | Aug. 27, 2014

Why it is important to offer employees and members timely information in one accessible place.

By Callahan & Associates | July 16, 2014

Maryland credit unions have achieved solid results through the beginning of the year.

By Drew Grossman | July 14, 2014

MECU's incoming CEO Gary Martin talks about the steps he took to prepare for his new role as CEO.

By Drew Grossman | July 14, 2014

Incoming MECU CEO Gary Martin and outgoing CEO Bert Hash, Jr. talk about how the credit union pulled off a smooth transition of power.

By Drew Grossman | July 14, 2014

Outgoing CEO Bert Hash, Jr. talks about how he's built relationships with board members during his 17-year tenure at the helm of MECU.

By Drew Grossman | July 14, 2014

We discus student-run branches with MECU senior vice president Patricia Roberts.

By Erik Payne | June 27, 2014

How MECU embraced Baltimore's demographic challenges, increased its members' financial stability, and provided a beacon of hope where others fell short.

By Erik Payne | June 27, 2014

Now at a turning point in its history, MECU looks back at a transformation that has been 20 years in the making.

By Erik Payne | June 27, 2014

An award-winning cooperative shares its formula for making community service an integral part of the workplace.

By Erik Payne | June 27, 2014

How one state-chartered institution joined forces with a bank, opened the doors to a new generation of business acquisitions, and preserved an important Baltimore tradition.

By Erik Payne | April 9, 2014

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Sharon Simpson | Jan. 27, 2014

Sharing operations is a breakthrough model for large and small credit unions alike.

By Drew Grossman | Jan. 15, 2014

Money guru Jean Chatzky and SavvyMoney partnered with the Maryland & D.C. Credit Union Association to offer some financial help at the 2014 D.C. Fitness Expo.

By Aaron Pugh | Dec. 9, 2013

Johns Hopkins FCU encourages thousands of borrowers to steer clear of payday loans and make smarter choices this time of year.

By Sharon Simpson | Dec. 2, 2013

A Q&A With Rick Wieczorek, CEO of Mid-Atlantic Federal Credit Union.

By Alix Patterson | Oct. 31, 2013

By Andrew Bolton | Sept. 18, 2013

By Alix Patterson | July 24, 2013

By Andrew Bolton | May 6, 2013

Publically available data provides market intelligence to help credit unions compete.

By Brooke C. Stoddard | April 29, 2013

Risk Manager Michael Martin and CEO David Bunch discuss risk management strategies for FedChoice FCU.

By Yun Ma | April 22, 2013

Credit unions may think they have boomers figured out, but this generation of retirees is a group of surprising contradictions.

By Yun Ma | April 15, 2013

Credit unions drive home the message that their members are appreciated by timing dividend payouts with a holiday.

Feature
Region 5

By Callahan & Associates | April 1, 2013

2013 Beige Book Responses

By Aaron Pugh | March 26, 2013

Credit unions are tying existing analytic capabilities to a number of institutional goals.

By Andrew Bolton | Feb. 1, 2013

Callahan & Associates predicts the winner of Super Bowl XLVII through analysis of local credit union data.

By Rebecca McClay | Sept. 3, 2012

Money One Federal Credit Union is among 200 credit unions nationwide pooling their marketing dollars for gas giveaways.

By Melissa Forsyth | Aug. 27, 2012

The credit union connects with Habitat For Humanity to move members into homes.

By Bailey Reutzel | June 18, 2012

The Maryland & DC Credit Union Association annual conference offered a platform for exchange of strategic ideas.

By Rebecca McClay | Jan. 12, 2012

Jim Norris, CEO of Montgomery County Employees FCU, explains how the credit union is securing double-digit growth in its credit card portfolio.

By Rebecca McClay | Jan. 9, 2012

Montgomery County Employees Federal Credit Union’s balance transfer promotions have drawn 19.0% 12-month credit card loan growth.

By Rebecca Wessler | Sept. 19, 2011

For more than 30 years, MECU of Baltimore has offered a year-end dividend to reward loyal members. Now, the Maryland credit union provides a summertime boost as well.

By | Aug. 15, 2011

This Maryland credit union pursues efficiency by examining its processes and querying its peers.

By Brooke C. Stoddard | April 1, 2011

The spirit of entrepreneurship is taking the wheel in 2011.

By Aaron Pugh | March 7, 2011

Virtual channels offer convenience and sharpen the services that bring members into credit unions.

By Aaron Pugh | Jan. 3, 2011

Remote teller systems provide more than a decade of convenience, safety, and efficiency for one Baltimore credit union.

By Callahan & Associates | July 1, 2009

Credit unions have always used their local roots as a point of differentiation.