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Former examiners who now serve in the credit union C-suite talk about why they switched careers and what they have to offer the cooperative movement.
Cindy Jones spearheads First Financial’s efforts to improve financial health and literacy among Baltimore-area schools.
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Six credit unions talk about their strategies to offer members an annual payback while still ensuring adequate coverage in loan loss accounts.
Wes Girling adds user design expertise and project coordination to product development and process improvement at State Employees Credit Union of Maryland.
Leaders today must consider what “concern for community” means for fairness in hiring, upward mobility, and inclusiveness in the workplace.
The SVP of human resources development at State Employees Credit Union of Maryland discusses his credit union's response to the coronavirus pandemic.
Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.
Johns Hopkins FCU relates the successes and pitfalls of remote onboarding during the COVID-19 pandemic.
The suburban Maryland credit union is calling members to offer assurance and advice.
The Maryland credit union plans to soon go live with a decisioning system that provides speed, flexibility, and fairness.
The power of the cooperative model was on display this past month as credit unions came together to share past successes and strategies for the future.
The DC-area credit union has changed its name, its charter, and more as it works from a regularly updated strategic plan.
Share balances are increasing across the country, but growth is especially notable at one Maryland credit union.
Credit unions across the country spread cheer on social media.
The ratio represents a balancing act between two sides of the balance sheet. Which states are achieving the greatest harmony?
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.
An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?
Five executives from credit union and league foundations discuss start-up capital, ongoing financial stability, and more.
Credit unions in the Mid-Atlantic reported faster MBL growth than credit unions outside the region. In what other areas did these Mid-Atlantic cooperatives excel?
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.
A Maryland credit union with a closed membership shows how its auto draft program is better for business than indirect lending.
A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.
One Maryland credit union arms decision-makers with comprehensive data and encourages leaders to think beyond the face value of third-party reports.
The vice president of human resources at SECU of Maryland shares insights on managing HR through organizational change, branch modernization, and shifts in brand and culture.
The experience of two credit unions shows prepping early for the TILA-RESPA Integrated Disclosure form changes paid off.
What credit unions top the charts for employee payout? Find out in this Callahan & Associates leader table.
Two credit unions share how they get to “yes” on loan applications, regardless of who makes the call.
Kevin Kesecker, vice president and chief lending officer for SECU of Maryland, offers advice on how to review packaged loans to make sure they are attractive — and worthwhile — to the credit union.
Maryland credit union puts its commitment to education on display while also doubling down on the movement’s commitment to the Children’s Miracle Network Hospitals.
Advisory roles are helping two credit unions engage millennial members.
From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home (office.)
SECU of Maryland’s move to bring its business lending operations in-house resulted in a return on investment in the range of 250 to 300 basis points.
Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
From in-house video production to cloud-based target marketing, these four credit unions are using leading-edge tools to differentiate and compete.
Six small credit unions have projected more than $200,000 in compliance costs savings over the next two years with their new CUSO — and they say that’s just the beginning.
College internship programs allow credit unions to not only benefit from the fresh perspective of young minds today but also recruit for tomorrow’s leaders.
Callahan & Associates celebrates five years of adventure with the Anatomy Of A Credit Union series.
Credit unions with niche portfolios offer advice to prospective lenders.
Tower provides health screenings, flu shots, and workout classes through its Wealth of Wellness program.
Two shared-core partnerships explain how to secure a better seat at the technology table.
Credit unions that want to attract younger members cannot afford to ignore the needs of unmarried adults.
Why it is important to offer employees and members timely information in one accessible place.
Maryland credit unions have achieved solid results through the beginning of the year.
MECU's incoming CEO Gary Martin talks about the steps he took to prepare for his new role as CEO.
Incoming MECU CEO Gary Martin and outgoing CEO Bert Hash, Jr. talk about how the credit union pulled off a smooth transition of power.
Outgoing CEO Bert Hash, Jr. talks about how he's built relationships with board members during his 17-year tenure at the helm of MECU.
We discus student-run branches with MECU senior vice president Patricia Roberts.
How MECU embraced Baltimore's demographic challenges, increased its members' financial stability, and provided a beacon of hope where others fell short.
Now at a turning point in its history, MECU looks back at a transformation that has been 20 years in the making.
An award-winning cooperative shares its formula for making community service an integral part of the workplace.
How one state-chartered institution joined forces with a bank, opened the doors to a new generation of business acquisitions, and preserved an important Baltimore tradition.
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
Sharing operations is a breakthrough model for large and small credit unions alike.
Money guru Jean Chatzky and SavvyMoney partnered with the Maryland & D.C. Credit Union Association to offer some financial help at the 2014 D.C. Fitness Expo.
Johns Hopkins FCU encourages thousands of borrowers to steer clear of payday loans and make smarter choices this time of year.
A Q&A With Rick Wieczorek, CEO of Mid-Atlantic Federal Credit Union.
Publically available data provides market intelligence to help credit unions compete.
Risk Manager Michael Martin and CEO David Bunch discuss risk management strategies for FedChoice FCU.
Credit unions may think they have boomers figured out, but this generation of retirees is a group of surprising contradictions.
Credit unions drive home the message that their members are appreciated by timing dividend payouts with a holiday.
2013 Beige Book Responses
Credit unions are tying existing analytic capabilities to a number of institutional goals.
Callahan & Associates predicts the winner of Super Bowl XLVII through analysis of local credit union data.
Money One Federal Credit Union is among 200 credit unions nationwide pooling their marketing dollars for gas giveaways.
The credit union connects with Habitat For Humanity to move members into homes.
The Maryland & DC Credit Union Association annual conference offered a platform for exchange of strategic ideas.
Jim Norris, CEO of Montgomery County Employees FCU, explains how the credit union is securing double-digit growth in its credit card portfolio.
Montgomery County Employees Federal Credit Union’s balance transfer promotions have drawn 19.0% 12-month credit card loan growth.
For more than 30 years, MECU of Baltimore has offered a year-end dividend to reward loyal members. Now, the Maryland credit union provides a summertime boost as well.
This Maryland credit union pursues efficiency by examining its processes and querying its peers.
The spirit of entrepreneurship is taking the wheel in 2011.
Virtual channels offer convenience and sharpen the services that bring members into credit unions.
Remote teller systems provide more than a decade of convenience, safety, and efficiency for one Baltimore credit union.
Credit unions have always used their local roots as a point of differentiation.