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Chatbots can learn, and these credit unions are infusing their technology with a touch of personality.
How pairing up with an online used car retailer has helped Digital Federal Credit Union serve members during social distancing, play to partner popularity, and update an old sales model.
The CEO of Leominster Credit Union talks about her first six months on the job and how her background in HR influences her management style.
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Greylock FCU connects with staff members to address work/life balance and member service.
Leaders from cooperatives rural and urban talk about how they are handling staffing strategy during the pandemic.
Join Callahan & Associates and Jane Fontaine, AVP for HR and Training for Digital Federal Credit Union for a discussion about how DCU moved the in-person job fair online, making way for the future of credit union recruitment.
DCU has moved the in-person job fair online, making way for the future of credit union recruitment.
CFOs from Workers and Patelco share their thinking about what’s to come and what they’re doing to prepare.
Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide.
From direct deposits to direct outreach, analysts are greasing the gears of member service as they spin like never before.