State

Massachusetts

By Marc Rapport | June 10, 2019

Loan participations are a proven way to address liquidity concerns and add some income. They can also be complicated, but there’s help.

By Erik Payne | May 27, 2019

At Harvard University Employees Credit Union, a council of five students helps the cooperative manage messages to undergrads.

By Jay Johnson | April 8, 2019

For credit unions to continue their strong performance in 2019 and beyond, they must focus on the needs of members as well as on the needs of those serving members.

 

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By Callahan & Associates | March 28, 2019

Join Callahan & Associates and Cassandra Stoddard, assistant vice president for enterprise analytics at Workers Credit Union, for an interactive discussion of how credit unions can use data to visualize a better tomorrow.

By Marc Rapport | March 25, 2019

How three very different credit unions are collaborating with their communities for better business development.

By Erik Payne | Feb. 4, 2019

Last summer was the most competitive homebuying season of all time, and credit unions are preparing for more action in 2019.

By Erik Payne | Jan. 28, 2019

Callahan data confirms a resounding victory for the Los Angeles Rams.

By Marc Rapport | Jan. 21, 2019

The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.

By Jay Johnson | Jan. 1, 2019

Credit unions must deliver ever-greater value to their members. This requires constant investment that is made easier, and more successful, by collaboration.

By Erik Payne | Nov. 6, 2018

How two credit unions are adjusting their strategies to serve members and the cooperative.

By Erik Payne | Oct. 15, 2018

On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.

By Maya Neuman | Oct. 8, 2018

An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?

By Erik Payne | Aug. 8, 2018

Homebuying can be scary. Jeanne D’Arc’s housewarming parties help members cut loose and celebrate a new stage of life.

By Erik Payne | July 1, 2018

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Erik Payne | July 1, 2018

Three in-school branches at area high schools help student staffers develop real-world skills and foster financial knowledge.

By Erik Payne | July 1, 2018

How Jeanne D’Arc makes a difference to those it serves.

By Erik Payne | July 1, 2018

Jeanne D’Arc serves members of all incomes with one goal in mind: Help them better their financial lives.

By Erik Payne | July 1, 2018

Jeanne D’Arc, one of the country’s oldest credit unions, taps into its mill-town past to demonstrate its commitment to its hometown’s future.

By Samantha Cristobal | April 9, 2018

The average member relationship surpassed $18,000 for credit unions in the New England states. In what other areas do these cooperatives excel?

By Marc Rapport | March 19, 2018

This Bay State cooperative listens to and acts on employee feedback. And its staff knows it.

By E.C. Harrison | Feb. 19, 2018

HR departments are combining wages, bonuses, and retirement with telecommuting, quiet rooms, and family leave to build attractive benefits packages.

By Erik Payne | Feb. 1, 2018

Callahan data confirms this is where the Patriots dynasty ends.

By Marc Rapport | Aug. 28, 2017

Interest on loans drive the income train, but other revenue streams are steaming along.

By Sharon Simpson | July 3, 2017

Jeanne D'Arc Credit Union regularly hits pause on the daily grind to talk big-picture strategy. Learn how those efforts are paying off.

By Sharon Simpson | March 20, 2017

When it comes to providing for members, Boston Firefighters Credit Union looks beyond the traditional safety and soundness issues covered by CAMEL scores and regulator examinations.

By Erik Payne | Feb. 1, 2017

Though it’ll be a nail biter.

By Marc Rapport | Jan. 30, 2017

Amid planning for compliance and interchange hits, credit unions can count on a little help from their friends.

By Marc Rapport | Aug. 4, 2016

The regulator’s move may be first step of more relief to come.

By Callahan & Associates | Aug. 1, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Susan Levi Wallach | May 16, 2016

Lessons from a Massachusetts credit union that started a service organization dedicated to programming, training, and application development for financial institutions.

By Marc Rapport | May 2, 2016

Improving processes and building relationships with regulators are two ways credit unions can ease compliance pain.

By Marc Rapport | May 2, 2016

The growing role of credit union service organizations in providing scale and expertise has caused increased scrutiny from the industry regulator.

By Erik Payne | March 31, 2016

For April Fools’ 2016, CreditUnions.com looks at funny credit union-celebrity relationships that make too much sense.

By Michelle Parker | March 21, 2016

These credit unions are moving the needle on SBA lending, ensuring small businesses get the financing they need to flourish.

By Sam Taft | March 21, 2016

Which states posted the highest change in loans to shares? What about in negative share growth? Find out in these Callahan leader tables.

By Ted Goldwyn | March 7, 2016

The focus of Massachusetts-based DCU is squarely on streamlining the loan application process. Here are a few ways the credit union is leading the way in mortgage and consumer lending.

By Erik Payne | March 7, 2016

What are credit unions doing to better serve members during the auto-buying process?

By Erik Payne | Feb. 15, 2016

How a Massachusetts credit union urges its community to get out the vote to shed light on local nonprofits.

By Stephanie Clark | Feb. 8, 2016

Adding 3.1 million members over 12 months, credit unions report the highest ever membership. Here are some of the leaders in overall membership.

By Sharon Simpson | Jan. 4, 2016

Why three credit unions are turning to team-based learning to develop current and future leaders.

By Erik Payne | Sept. 21, 2015

Workers’ Credit Union started its patronage dividend in 2013. In 2015, it wants to give back $3 million to its membership. Here’s how.

By PSCU | Sept. 14, 2015

Being able to make hay with big data is just the beginning for credit unions that turn to experts.

By Erik Payne | Aug. 1, 2015

How two credit unions developed successful niche mortgage products to satisfy the needs of their memberships.

By Susan Levi Wallach | June 22, 2015

A try-before-you-buy fellowship program allows DCU to assess the value of new legal resources.

By Marc Rapport | March 9, 2015

Digital Federal Credit Union has been building member loyalty with direct deposit early paydays.

By Marc Rapport | Jan. 26, 2015

Deflating news to Patriots partisans: Callahan data points to Seahawks triumph.

By Aaron Pugh | Oct. 13, 2014

Incubators and other like-minded organizations help credit unions connect with entrepreneurs and new business.

By Marc Rapport | Sept. 29, 2014

How three credit unions are using creative home equity lending programs to defy a national trend.

By Callahan & Associates | Sept. 25, 2014

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Erik Payne | Aug. 11, 2014

Three startups find a niche making business loans, but how much competition are they for credit unions?

By Callahan & Associates | July 21, 2014

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Callahan & Associates | July 8, 2014

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Erik Payne | June 9, 2014

After partnering with the Federal Home Loan Bank of Boston, Grafton Suburban discovered that first mortgage applicants who qualified for grants were hard to find.

By Callahan & Associates | May 29, 2014

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Drew Grossman | May 19, 2014

To draw on a home equity line of credit, Hanscom Federal members can use a credit card and lock in rates for portions of the loan.

By Drew Grossman | Feb. 3, 2014

Credit unions are making plans to roll out new credit cards with EMV chip technology in advance of the shift of fraud liability in 2015.

By Brian Ducharme | Nov. 25, 2013

MIT FCU mines mutual opportunities within its select community.

By Alix Patterson | Nov. 12, 2013

By Janet Lee | Oct. 29, 2013

By Aaron Pugh | Oct. 28, 2013

By investing in key employees and forward-looking products during the recession, Workers’ Credit Union laid the groundwork for its current success.

By Sharon Simpson | Oct. 21, 2013

Digital FCU’s VP of information systems discusses the technology that allows members to conduct business from anywhere in the country.

By Alix Patterson | Oct. 21, 2013

By Janet Lee | Oct. 11, 2013

By Andrew Bolton | Sept. 12, 2013

By Janet Lee | Sept. 3, 2013

By Sharon Simpson | Aug. 12, 2013

Recognition and appreciation helps a credit union attract responsible, committed directors.

By Catherine Siskos | Aug. 5, 2013

GFA pioneers a new branch model designed to shift the emphasis from transactions to sales.

By Parth Kapoor | July 9, 2013

By Drew Grossman | April 15, 2013

Credit unions use informal networks to share best practices and resources to better serve their members.

Feature
Regions 1 - 3

By Callahan & Associates | April 1, 2013

2013 Beige Book Responses

By Andrew Bolton | April 1, 2013

By Yun Ma | Feb. 25, 2013

By following up with a personalized phone call, Hanscom Federal Credit Union builds a more profitable relationship with members who join through remote channels.

By Richard Rogers | Feb. 1, 2013

By Aaron Pugh | Oct. 9, 2012

Hanscom Federal turned to outbound calling to onboard members but uncovered a primary channel for loan growth along the way.

By Melissa Forsyth | June 20, 2012

IC FCU’s promotions take advantage of a recent craze for all things Zombie.

By Rebecca McClay | March 19, 2012

Credit unions that take on the risk of direct auto lending can work closely with members to establish safe, long-lasting relationship, says Grafton Suburban Credit Union’s CEO.

By Rebecca Wessler | March 14, 2011

As an early adopter, Workers' Credit Union builds on more than 10 years of successful online services.

By Brooke C. Stoddard | April 1, 2010

Mark Cochran talks about Jeanne D'Arc success and how they worked through the financial crisis after replacing a long-standing, retiring CEO in 2007.

By Rebecca Wessler | Jan. 1, 2010

As an early adopter, Workers' Credit Union builds on 10 years of successful online services.

By Callahan & Associates | Jan. 1, 2010

HarborOne raises the bar for in-school financial education.

By Callahan & Associates | Oct. 1, 2009

In March 2008, Digital Federal Credit Union ($4.5B, Marlborough, MA) launched a remote deposit capture service for members which has significantly increased their number of deposits.